Trusted Agent profile · London

Prime London reviews

4.7

★★★★★ Excellent

371 reviews across 2 platforms

Palace View, 131 Lambeth Road, London, SE1 7BT

Prime's office in London, at Palace View, is rated 4.7 out of 5 across 371 reviews on two platforms, including 334 Google reviews rated 4.8.

Google logo

4.8 / 5

334

Reviews on Google

This office

Trustpilot logo

37

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My partner and I had a really good experience with Prime London Residential Team, from the viewing process, to the managing to the last bit after our moving out date. They were professional, responsive and just really nice!PositiveResponsiveness, Professionalism

Sofia · 24 August 2021

5/5

Google

Byron Dixon, an expert in property sales, sold my property above my expectations. I'm pleased with his help.

Joanna · 24 October 2023

5/5

Google

Having a great experience with Prime as a land lord for one year and ongoing, they respond and act on my tenants and I's requests quickly, leaving me with little work to do.

Daniel · 21 June 2022

5/5

Google

A smooth process throughout multiple tenancies. Matthew and the property management team have always ensured I have quality tenants.

Jake · 24 September 2023

5/5

Google

Have been a tenant for years and had the pleasure to deal with each an d one of the management girls and cannot fault them. Super helpful and professional. Highly recommend them!PositiveProfessionalism

Debbie · 21 June 2022

5/5

Google

Wonderful experience with Matt. Very knowledgable, quick to respond and helpful at every step. Couldn’t recommend him enough!

George · 24 September 2023

5/5

Google

Had a really easy tenancy with prime London, Kate managed it well from start to finish. Would reccomend

Morgan · 24 September 2023

5/5

Google

Byron located a beautiful apartment for me in London, and I'm deeply grateful for his support.

Hannah · 24 October 2023

5/5

Google

Excellent service. I was mainly dealing with Bryce and Charlie, during the rental process. I can highly recommend them and their agency, professionals, friendly and have a great attitude for work. Hope to rent from you again in the future.

Elod · 21 June 2020

5/5

Google

Byron helped me find tenants for my property, and I'm pleased with his work.

Klaudia · 24 October 2023

5/5

Google

Fantastic service from Devon & the Prime London team. Couldn’t ask for a better agent.

Nicole · 24 September 2023

5/5

Google

Very professional team, sincere service and prompt communication and resolution of any problems. The recommended properties were also very good value for money, more reliable and reassuring.

Yingshi · 21 June 2022

5/5

Trustpilot

First class from start to finish. Many thanks Joseph

Having used Prime London to both manage a property for me as well as market another, I felt compelled to leave a review.

OJ · 25 November 2022

5/5

Google

The staff provided lots of technical and expert advice to my client and myself in a complicated transaction of over £6mGBP. This was much appreciated, and made things much simpler and without stressPositiveProfessionalism

Ibrahim · 21 June 2021

5/5

Google

An exceptional agency, not ones to have to shout about it either with their client base. An intelligent team who know the market and handle my investments exceptionally. Perfect payments and accounting, and tell me to buy when I need to.

Chris · 22 June 2017

5/5

Google

I met with Devon and Kieiren - very professional, patient and they knew there stuff ! Which helps in finding your dream home. Thanks !PositiveProfessionalism

Ayo · 21 June 2022

5/5

Google

Theo (Prime London) was very attentive and helpful throughout the process. Would recommend him to anyone looking for a new place in the London area.

Joe · 21 June 2022

5/5

Google

Good service from rental team and quick / efficent communication

Cui · 24 September 2023

1/5

Trustpilot

Completely incompetent staff

Completely incompetent staff.

Gera · 17 December 2019

Agent replied · 31 May 2026

This is a fake review along with others all posted at the same time. This is known to us already.

5/5

Trustpilot

Fantastic Service

I have been thoroughly impressed with the service by the team at Prime London and would recommend without hesitation.

Adrian · 25 November 2022

5/5

Google

great service and very helpful in moving in

Ratchaphol · 24 September 2023

5/5

Google

Elyse and Charlize have the best service. The property management are brilliant. Will be definitely using them again.

Dee · 10 November 2022

5/5

Google

I strongly recommend Prime London Residential to anyone looking for professional help in real estate in London. The agent was highly professional, but also a good interesting person to talk to. Bravo!

Salitigo · 21 June 2020

5/5

Google

A great atmosphere and admirable service.

Carlos · 24 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Prime's Google reviews
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