Trusted Agent profile · London
★★★★★
1,366 reviews across 2 platforms
178 King Street, London, W6 0RA
Portico's office in London, at 178 King Street, is rated 4.3 out of 5 across 1,366 reviews on two platforms, including 248 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotNever ever go to them.....
Dealing with them traumatized me and my family. They are very unprofessional. It was hectic two months for us. They have breached the contract, effectively rendering us homeless with our 1 year old baby. Never ever go to them.....
5/5
GoogleThe agent, Erick, has done a great job, delivered as promised every step of the way, and up to professional standards. Definitely recommend the agency. Property manager, Anthony, has been very responsive and helpful as well. When I've had issue with my freezer he was even able to diagnose it correctly and resolve it, without the need to call a handyman.PositiveProfessionalism
5/5
TrustpilotAs an landlord who travels abroad…
As an landlord who travels abroad frequently, it is very reassuring to be able to deal with Mia Walcott-McCormick @ Portico. I have had the pleasure of dealing with Mia on several occasions over the past year for all manner of items, e.g. rental renewal, legal licensing for new housing regulations, general maintenance and repairs and it is an absolute pleasure. She is consistently prompt and professional in all communications, both verbal and written.
5/5
TrustpilotNatalie Banton was a superstar
Natalie Banton was a superstar! Really quick, efficient, polite, and helpful. Thank you Natalie!
5/5
TrustpilotNatalie Banton was a pleasure
Natalie Banton was a pleasure, so polite and helpful for the processing of our deposit return. Thank you.
5/5
TrustpilotGreat service and helpful staff
Great service and helpful staff. Quick to respond to my queries in a polite and professional manner, would definitely recommend Sean in Walthamstow branch.
5/5
TrustpilotAnnie
Annie, has been really accommodating from the moment we decided to rent through portico. She has been super helpful and always kept us in the loop, we have been able to trust Annie and the advise she has given. She has clearly listened to our requirements and helped us through any concerns we had. We are very pleased to be renting through Portico and look forward to a long term relationship.
4/5
TrustpilotGood customer service
Aleksandra has been very patient and attentive to the situation, and has helped us with our issues regarding the moving out process.
5/5
TrustpilotImpeccable service
Impeccable service! Today our bathtub was replaced by 2 professionals - Jordan and Zudi. They provided an outstanding service and left the whole bathroom sparkling of cleanliness, like brand new room! Great experience! The gentlemen were also polite, collaborative and friendly! Thanks!
5/5
TrustpilotGreat service
Natalie Banton has been very patient and polite, I feel grateful with her help with my final contract.
5/5
TrustpilotHappy to help
Worked with Tembi some years ago and still in touch now and then. Always happy to answer my questions and give advice.
4/5
TrustpilotGreat Team...
I have worked with Portico for a long time as a Landlord and can say, my experience with them has been positive. It has been almost 15 years and they are a great team, very knowledgable, helpful and aim to do there best. Helene and her managment team look after me all the time, with her correct advice and feedback. I will recommend them to anyone looking to get onto the property ladder.
5/5
GoogleRupa was very friendly and kind, more than happy with the service, she is very patient and she answered all my questions and concerns.
5/5
GooglePortico and Aaron especially were extremely professional, friendly and so helpful. Aaron went out of his way to assist us throughout the entire process
5/5
TrustpilotThank you !
I’m very happy with the service Lara provides. Always efficient, polite and there to help when I need it!! Thank you Lara, thank you Portico!
5/5
TrustpilotGreat Teamwork
Great teamwork from the guys in the Woodford branch especially 'Imran'👍🏽. When it come down to crunch time; he was always on hand to get the deal done.
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotErick at Portio Hammersmith
I cannot thank Erick at Portico Hammersmith enough. He help me dealing with my tenancy and was so professional. I totally recommend it.
5/5
TrustpilotExcellent renter experience
I rented an AirBnB property through them. The property was in an amazing location, and was beautifully clean. Access was easy and communication was good.
5/5
TrustpilotGreat property management
Great service from the property management team and especially Saeeda who has recently helped resolve a few issues quickly. Many thanks.
4/5
TrustpilotAnnie was a total professional in the…
Annie was a total professional in the way she dealt with everything we asked her to do can’t fault her at all
5/5
TrustpilotHelene @ Portico
Helene has been efficient and friendly in resolving the issues raised. Amazingly competent and professional in her approach. 5 star service.
1/5
TrustpilotThe Worst property Agent In The Market
The worst property agent I have ever come across. I have rented a property from them, and after moving in the house, I found some faulty appliances. I reported these immediately, but they took ages to fix some of these, and after four months of reporting broken toilet (which is health and safety issues)' I'm still waiting for it to be fixed. I wouldn't recommend anyone to rent property from them.
5/5
TrustpilotFirst time dealing with Portico
First time dealing with Portico, Andrea Tinchero has been very attentive and settled the niggles quickly and effectively.
5/5
TrustpilotSanyah has been absoloutly amazing she…
Sanyah has been absoloutly amazing she helped me and my partner find the perfect house for us! such a great experience very helpful!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
