5/5
TrustpilotSamuel Johnson was my agent
Samuel Johnson was my agent. He displayed great local knowledge and was a pleasure to deal with in person and over the phone.Definitely recommend Portico Walthamstow
Trusted Agent profile · London
Portico London reviews
★★★★★
1,204 reviews across 2 platforms
370 Old York Road, London, SW18 1SP
Portico's office in London, at 370 Old York Road, is rated 4.2 out of 5 across 1,204 reviews on two platforms, including 88 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOutstanding service!
Excellent communication, efficient and professional. Met my requests and were honest and transparent about what could be delivered. In addition, very personal service. Excellent suggestions and referrals for mortgage and legal assistance. Would have no hesitation using their services in the future.
5/5
TrustpilotNatalie Banton was extremely polite…
Natalie Banton was extremely polite very helpful very explanatory and very patient and a very nice person to deal with.
1/5
TrustpilotThey are only quick on the raising rent notice
They are so slow on helping tenants.They took 4 months to fix our blinds. We have reported water leaks in our house, never been fixed. Once they replaced our clothes washing machine with a broken second hand they need it to replace again after some cloths being damaged.AVOID THIS AGENCY!
5/5
TrustpilotHighly recommend Portico Agency
Highly recommend Portico Agency! Especially Walthamstow Branch where we were well taken care of by Samuel Johnson! Very friedny and quick communication. Thank you very much.
5/5
TrustpilotAmazing service
Great service, Sean was excellent and very helpful, he had so much knowledge and helped every way he could, would highly recommend using Sean at Portico.
5/5
TrustpilotGreat service
Portico helped me find a new flat that fits my needs, and have been professional during the process. Special thanks to Sanyah who assisted me throughout.
1/5
TrustpilotAVOID - PORTICO DOES NOT HONOUR CONTRACT
Avoid using portico property at all costs. They are yet to return our deposit despite us moving out over a month ago and are now claiming that certain clauses in our signed tenancy agreement are ‘guidelines’ and that they do not have to honour their side of the contract. They will do anything to keep your money and are without doubt the worst estate agent I have ever had the misfortune of using. DO NOT USE PORTICO.
5/5
TrustpilotIeva from Camden is a great property…
Ieva from Camden is a great property manager, she is very easy to deal with, very responsive, helpful and an all round pleasure!
4/5
TrustpilotQuick response and very efficient .
Agent replied · 19 June 2024
Dear JonathanWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
1/5
TrustpilotNever ever go to them.....
Dealing with them traumatized me and my family. They are very unprofessional. It was hectic two months for us. They have breached the contract, effectively rendering us homeless with our 1 year old baby. Never ever go to them.....
5/5
TrustpilotAs an landlord who travels abroad…
As an landlord who travels abroad frequently, it is very reassuring to be able to deal with Mia Walcott-McCormick @ Portico. I have had the pleasure of dealing with Mia on several occasions over the past year for all manner of items, e.g. rental renewal, legal licensing for new housing regulations, general maintenance and repairs and it is an absolute pleasure. She is consistently prompt and professional in all communications, both verbal and written.
5/5
TrustpilotNatalie Banton was a superstar
Natalie Banton was a superstar! Really quick, efficient, polite, and helpful. Thank you Natalie!
5/5
TrustpilotRashad was very helpful from start to…
Rashad was very helpful from start to finish. He gave me great advice regarding the sale of our house and the whole sale process ran very smoothly.
5/5
TrustpilotNatalie Banton was a pleasure
Natalie Banton was a pleasure, so polite and helpful for the processing of our deposit return. Thank you.
5/5
TrustpilotGreat service and helpful staff
Great service and helpful staff. Quick to respond to my queries in a polite and professional manner, would definitely recommend Sean in Walthamstow branch.
5/5
TrustpilotAnnie
Annie, has been really accommodating from the moment we decided to rent through portico. She has been super helpful and always kept us in the loop, we have been able to trust Annie and the advise she has given. She has clearly listened to our requirements and helped us through any concerns we had. We are very pleased to be renting through Portico and look forward to a long term relationship.
4/5
TrustpilotGood customer service
Aleksandra has been very patient and attentive to the situation, and has helped us with our issues regarding the moving out process.
5/5
TrustpilotGreat service
Natalie Banton has been very patient and polite, I feel grateful with her help with my final contract.
5/5
TrustpilotHappy to help
Worked with Tembi some years ago and still in touch now and then. Always happy to answer my questions and give advice.
5/5
GoogleSeems to be a well-organized and responsible agency. Responses to my queries were timely and specific. My needs were met and the people I was in contact with at the agency were helpfulPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank You Unu for the lovely review.
5/5
TrustpilotImpeccable service
Impeccable service! Today our bathtub was replaced by 2 professionals - Jordan and Zudi. They provided an outstanding service and left the whole bathroom sparkling of cleanliness, like brand new room! Great experience! The gentlemen were also polite, collaborative and friendly! Thanks!
4/5
TrustpilotGreat Team...
I have worked with Portico for a long time as a Landlord and can say, my experience with them has been positive. It has been almost 15 years and they are a great team, very knowledgable, helpful and aim to do there best. Helene and her managment team look after me all the time, with her correct advice and feedback. I will recommend them to anyone looking to get onto the property ladder.
5/5
TrustpilotThank you !
I’m very happy with the service Lara provides. Always efficient, polite and there to help when I need it!! Thank you Lara, thank you Portico!
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