Portico London reviews

★★★★★ 1/5

Trustpilot

DO NOT RENT! DEPOSIT WON'T BE RETURNED

Please whatever you do - do NOT let from, or interact with Portico! I moved out of my property on the 31st January 2024, and I have still yet to receive my tenancy deposit back (9th May 2024). After countless emails to Andrew, Alice and Jesus, nobody has responded to me for over three months. Whenever trying to call the number listed on the website, they are never available and goes straight to leaving a voicemail. I have had to raise a formal complaint to the TDS in the hope of getting my deposit back (to the tune of thousands of pounds). That said, they found ample time to market and sell the property I was renting, so clearly there to make a quick buck out of tenants! Absolutely shambolic and a clear disregard for any contractual agreements or professional conduct. Do not be scammed by these people and avoid at all costs!

Tyler · 9 May 2024

★★★★★ 5/5

Trustpilot

I’m very grateful to Elianna Blankson…

I’m very grateful to Elianna Blankson for helping me find the ideal rental property. She is professional and friendly, consistently providing excellent rental services. She patiently answered all my questions and was very supportive throughout the entire rental process. I highly recommend Elianna as a rental agent; if you’re looking for a trustworthy professional to assist you, she is definitely the best choice. Thanks again to Elianna; I’m truly satisfied with my rental experience!

止 · 21 September 2023

★★★★★ 5/5

Google

I recently had Karlo accompany me for a property viewing around the E16 area and I can honestly say he was so helpful. He was very kind and showed me everything I needed to know, answering all my inquiries truthfully.

Kristjan · 16 October 2025

★★★★★ 5/5

Google

I just wanted to say that I was really impressed with the service Michael gave during our property viewing. He was well-prepared, answered all our questions, and gave us plenty of time to look around without any pressure. Excellent service!

Susana · 12 October 2025

★★★★★ 5/5

Trustpilot

Thank you all team portico Hammersmith

Even though me and my husband couldn’t speak zero English Erick was always happy and very patient explaining the whole process very slow and clear so that we could understand. We both would like to thank portico Hammersmith for giving such a great and clean studio for us we are very happy . Thank you

Isabel · 29 June 2022

★★★★★ 5/5

Trustpilot

Smooth process! Great agents :)

Daniel Antenyi was amazing, we had our first viewing with him and he was so friendly, polite and helpful. Took extra care to ensure all our questions regarding the property were promptly and accurately answered. We viewed the property 3 times or so and always came with a huge smile. The overall buying process with Portico was pretty smooth and Tara Chamberlain (move manager) always gave us updates.

Melanie · 21 December 2023

★★★★★ 5/5

Trustpilot

Great agent

Great agent, very helpful throughout the whole process - Matt especially!

Jake · 29 May 2026

★★★★★ 5/5

Trustpilot

Great Experience

My partner and I have recently rented a property through Portico and have had a fantastic experience with the Walthamstow. Our estate agent, James Wackett was helpful, informative and made the whole experience run very smoothly. We would very much recommend the company based on our experience.

Lauren · 17 January 2023

★★★★★ 2/5

Trustpilot

As a landlord I reluctantly pulled out…

As a landlord I reluctantly pulled out of a letting because I didn't trust the negotiator, who found to be a glib smart @rse.

Mr · 5 February 2026

★★★★★ 5/5

Google

Wanted to express the excellent service I received while searching for a new place, Michael, was knowledgable and incredible throughout and his experience was highly appreciated thank you once again for making the experience easy going.

Joanne · 12 October 2025

★★★★★ 1/5

Google

Refuse to refund deposit! It has been almost 2 months, countless emails and phone calls, yet still no refund on the deposit! Would give 0 stars if I could.

Aneeqa · 16 December 2025

★★★★★ 5/5

Trustpilot

Great Standard of Service

Finding a flat with Portico was a great experience in which the entire team were extremely helpful and accommodating. Salman Peerally was extremely responsive and knowledgeable about the property and he kept us informed of all deadlines. Thank you Salman, and the rest of the Portico team, for your assistance.

Arthur · 29 June 2022

★★★★★ 5/5

Trustpilot

Helpful and Honest Agent

Just finished my lease with portico and I had a great experience working with Annie. She was friendly and helpful. Communication was quick and clear throughout, and she made the whole tenancy process feel stress-free.

Kimberly · 9 October 2025

★★★★★ 5/5

Trustpilot

We were extremely happy with the…

We were extremely happy with the excellent service provided by the portico office, in particular Jade Pope, she made herself available to us whenever we asked for help/information, and the whole portico team were polite and professional, recommend anyone who’s looking for estate agent help, to seek out portico, terrific service.

Leah-Holly · 7 March 2022

★★★★★ 5/5

Trustpilot

Exceptional agent

Gergana is an exceptional agent. She went above and beyond to make sure that the property was suitable for me and my family. She helped to maintain a smooth communication with the landlords. I feel incredibly lucky to have been able to work with her.

D · 19 November 2022

★★★★★ 5/5

Trustpilot

I would like to thank the Portico team…

I would like to thank the Portico team especially Daniel,Imran and Natalie for arranging appointments with relevant potential buyers,keeping me constantly updated with the progress and then once again keeping me updated once my sale had been agreed.They are not only business like ,they are polite,courteous and friendly.

Customer · 15 July 2022

★★★★★ 5/5

Trustpilot

Kieran Downey is always a good help and…

Kieran Downey is always a good help and very efficient to respond. He always sort out the problems regarding heating appliances and all very quickly. We’re Tenant of portico since last 7 years and never had any complaints. They look after the tenants in a very good manner. Thank you very much

Silhani · 16 December 2021

★★★★★ 5/5

Trustpilot

Very professional team

The whole Portico team have been incredibly professional. I have rented and since sold a property with them, particular thanks to Daniel on the final transaction. At times it’s been a hard transaction but Portico smoothed this all out, and were always available to help.

Liz · 14 October 2022

★★★★★ 5/5

Trustpilot

Polite

Thanks Michael for assisting me with all my enquiries,Looking forward to my viewing. Once again thank you!!!Lina

Lina · 28 August 2024

★★★★★ 5/5

Trustpilot

Portico sales

Portico, Askew Rd office were great. They kept me informed by email and phone. At all times, during the sales process, I felt supported. Their advice was important. Their calmness, bred of great experience, made what is an inherently a stressful time that much more bearable.

Paul · 16 March 2026

★★★★★ 1/5

Trustpilot

Spam

These guys will not stop spamming me with completely irrelevant property listings that I never signed up for. I also block every e-mail and they send them from different accounts.

EnGB17 · 23 October 2025

★★★★★ 5/5

Trustpilot

Dishal is my new property manager and…

Dishal is my new property manager and so far he has been very proactive, professional and helpful. He has been easy to reach and quick to respond. There are a couple of issues that have been unresolved since I've moved in but hopefully as he's taken over these will be dealt with quickly. Thanks Dishal!

Olympia · 12 April 2024

★★★★★ 5/5

Trustpilot

Densel was excellent

Densel was excellent, off the strength of our dealings with him I will always recommend portico. Communication was excellent, listens to concerns and even gave the odd call to see if everything was okay with the family and me! Ilford your lucky to have him

Dumisa · 27 July 2022

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Listened to our every need, kept us up-to-date on every stage of the process. Friendly, professional and would highly recommend Daniel, Imran, Adam and the team to sell your property.

M · 31 May 2023