Trusted Agent profile · London
★★★★★
1,186 reviews across 2 platforms
12 Hartlepool Court, London, E16 2RL
Portico's office in London, at 12 Hartlepool Court, is rated 4.2 out of 5 across 1,186 reviews on two platforms, including 80 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
TrustpilotHappy with the level of service..but room for improvement.
Very happy with the level of service and diligence shown by Spyros Miaris (Forest Gate, London) ironing out matters relating to my AST and Tenancy Rent Deposit at the point of contract renewal. Would have given 5 stars but landlord communication has been a little lacking on the Property Management side of the business.
5/5
TrustpilotVery helpful and professional service. Highly Recommend.
Very helpful and professional service. Have recommended them to my friends and they have had a similar experience. Vatche C has personally dealt with all my property needs across a variety of situations and cannot recommend him enough. He and the wider team have a deep knowledge base and advised me on several occasions.
4/5
TrustpilotFlora Eshagzadeh was wonderful in…
Flora Eshagzadeh was wonderful in helping me out.
5/5
TrustpilotCharlene was really helpful and…
Charlene was really helpful and understanding during my renewal
5/5
TrustpilotWe have been renting a couple of Camden…
We have been renting a couple of Camden properties through Portico for many years now. We always get great advice and prompt email replies from them. Our current day to day contact is Mia and has been very professional and friendly in our discussions together. We can recommend Portico above any other agencies. Glen and Lisa P
5/5
TrustpilotThanks to Molly and team very helpful
Thanks to Molly and team very helpful. Would certainly use again.
5/5
TrustpilotGreat experience with Portico Woodford…
Great experience with Portico Woodford office. Annie visited our property and gave us a full understanding as to what's involved in the letting process. We were unaware that how involved the entirety of the process is, & the complexity involved. We plan on marketing our property with portico in the new year. Thanks again
5/5
TrustpilotExcellent work from Helene and Sonya
Excellent work from Helene and Sonya. Helped us out with urgent repair work organising a vetted handyman in very short order and then a full replacement by a qualified workman at a reasonable price. They were highly communicative, keeping us in the loop and responding very quickly. Can highly recommend Portico and these two in particular.
5/5
TrustpilotVery professional and trustworthy team…
Very professional and trustworthy team both in sales and after offer accepted.
Dear Daniel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHelpful
Helpful, good listener and proactive. Thank you Charlene
5/5
TrustpilotGreat estate agents
Great estate agents - very helpful in my house hunt
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat work, thanks!!
Really good service and efficiency overall, but in particular I wanted to highlight the fantastic assistance that I received from Magdalena Grzesiak, who helped with preparing our statements and other related items. Magdalena responded promptly to all our requests and questions, and was always extremely polite and pro-active in doing so!! :-)
5/5
TrustpilotGreat service from.Portico
Great service from.Portico. Thanks Henry and Mikeala
5/5
TrustpilotVery lovely and good customer service!
Very lovely and good customer service!Very nice staff, there are also always there when I need them which made it very easy for me as I needed them a few times urgently and it’s been great with the contact, just a shame I couldn’t give more than 5 stars because I’d highly recommend this company!
5/5
TrustpilotSanyah, Portico
Sanyah was very helpful and professional.
5/5
TrustpilotGreat letting agent
Everyone we have dealt with from the moment we viewed the property has been kind and helpful. Ieva our property manager has been incredibly helpful and fast to deal with any issues we have had with the house since living here. I would definitely recommend living in a Portico Managed property.
5/5
TrustpilotMagdalena most helpful
I have been working with Magdalena from accounts lately and have to say she has been very helpful and professional. She has always kept me up to date with my financial matters. I would like to thank her for her customer support and promptness and making my life a lot easier.
5/5
Trustpilot10/10
Very responsive and helpful throughout the whole process! Definitely recommended!
Dear Annie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHelen /Accounts Portico
Helen takes care of my rental statements and fund being transferred to my account.It is always on time and deposited immediatelyShe is very polite and professional at all times.Provides an excellent service and resolves any issues you may with your property.I would recommend her to take care of all your accounting needs.A happy landlordSammi
5/5
TrustpilotI have been really impressed with Lara…
I have been really impressed with Lara at Portico who has managed my Airbnb property. She always responds to emails in a timely manner and is always willing to support me in anything I ask for. Nothing ever seems to be a problem, so has a 'can do' attitude, which I have really valued.
5/5
TrustpilotAlice at Portico
Alice (Franco do Amaral) has been so helpful and is really efficient. She replies promptly and has liaised with with our landlord and assisted us after a burst pipe in our home. She makes the whole experience and communication with portico loads better and is so so wonderful!
1/5
GoogleWorst service ever. Avoid if you can
Dear Stanislava Harizanova, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
TrustpilotAdelina is superb, efficient
Adelina is superb, efficient, responsive, polite.
5/5
TrustpilotThanks Kieran …
Portico is One of the best estate agents out there guys, Specially Kieran Downey who deals with repairs, He is really handy understand your issues and gets the right team behind the case, any issues gets sorted and dealt very quickly and professionaly. A *************
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
