5/5
TrustpilotAnnie and Filiberto were a great help
Annie and Filiberto were a great help, flexible and appreciated their assistance
Trusted Agent profile · London
Portico London reviews
★★★★★
1,186 reviews across 2 platforms
12 Hartlepool Court, London, E16 2RL
Portico's office in London, at 12 Hartlepool Court, is rated 4.2 out of 5 across 1,186 reviews on two platforms, including 80 Google reviews rated 4.4.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing experience today
Amazing experience today. Casey the handyman refreshed our bathroom and did a beautiful job. Would highly recommend
Agent replied · 14 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExcellent support
I had the pleasure of being helped by Magdalena, very friendly and professional quick support.
1/5
TrustpilotDulwich branch was terrible
Dulwich branch was terrible. Cancelled an appointment when we were already on the way, because they accepted an offer on the first day of viewings (this was for a rental - everyone else uses a fair system where you apply and they choose at the end of the day).We complained and received the most unprofessional response I've ever seen.
5/5
TrustpilotAlex Galla was superb from start to…
Alex Galla was superb from start to finish, very pleased with the service. Highly recommend!
5/5
TrustpilotGood service!
The team have always been very attentive and come back to any issues quickly! Would recommend.
Agent replied · 14 June 2024
Dear RyanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotA very big thank you to Sean Hewitt
I have been working with Sean Hewitt for over 20 years and can honestly say that he has always been prompt, reliable, helpful and informative and has a sensible, positive "can do" approach to letting and selling my properties. I moved to Australia in 2004 and Sean has played a very significant part in making my long distance role achievable.
5/5
TrustpilotSean and his team are very helpful &…
Sean and his team are very helpful & professional a great company.
5/5
TrustpilotThank you Helene in the Accounts…
Thank you Helene in the Accounts department for being so helpful and professional. A pleasure to deal with
5/5
TrustpilotVery good experience
Very good experience, no issues.Charlene Marin was very thorough and amazingly patient with my renewal . Thank you!
5/5
TrustpilotTitle. Charlene at Portico
I recently dealt with Charlene at portico. I found her to be professional and extremely helpful. Highly recommended.
5/5
TrustpilotExtremely professional and personal…
Extremely professional and personal service, thank you Ieva Sarkovska for a fast, efficient and painless resolution to issues.
5/5
TrustpilotWell Done Portico
Portico has been my letting Agent for a number of years providing a full management service most successfully in every respect. In particular I would mention Spyros who has negotiated many new and renewed letting agreements for me with care and attention to detail and with the requirements of both tenant and landlord in mind which achieves satisfactory arrangements for both parties.
5/5
TrustpilotGood Service
We are happy with their service, Spyros has been really helpful managing our renewals.
5/5
TrustpilotHighly, highly recommended!
Alexandra Galla is thorough and knowledgeable. Thank you for all your help and support.
1/5
TrustpilotAVOID AT ALL COSTS
Never dealt with such horrendous estate agents in my 10 years living in London and that's saying something!! The Portico Walthamstow team were rude, shameless and aggressive in their approach (I have the emails to back this up!) making our purchase process unnecessarily stressful from start to finish - piling unnecessary pressure on everyone in the chain on a weekly basis. AVOID AT ALL COSTS!
5/5
TrustpilotSean Hewitt was professional and…
Sean Hewitt was professional and friendly; experienced and very helpful. Highly recommend!
4/5
TrustpilotThe service is prompt and efficient
The service is prompt and efficient. The only slight inconvenience is that at times there seems to be a fast turnover of staff and I lose track of who is dealing with my property. On the other hand this reflects the fact that most of the time they get on with managing the flat reliably so I have little need to contact them! Thank you.
5/5
TrustpilotSean Hewitt and the Portico team helped…
Sean Hewitt and the Portico team helped me get through a very difficult 18 month period and their professional and friendly service has been greatly appreciated. I would recommend them to anybody considering the services of any property management company, be it either for tenants looking to rent, or in my case, for landlords looking for management of their properties.
5/5
TrustpilotGreat service
Salman from Portico made the whole move in process feel nice and smooth. Amazing experience!
Agent replied · 14 June 2024
Dear Aleksandr,This is exactly what we like to hear from our tenants! We are pleased that Salman has made the move in process nice and smooth for you. We hope you both enjoy your new home together! All the best,Adam
5/5
TrustpilotSean was really helpful from start to…
Sean was really helpful from start to finish. Thanks 😊
5/5
TrustpilotSpyros has been very professional and…
Spyros has been very professional and helpful to manage our AST renewal process.
5/5
TrustpilotDealt with Helene in accounts very…
Dealt with Helene in accounts very helpful and understanding during a difficult time
5/5
TrustpilotHighly recommend Charlene for all her…
Highly recommend Charlene for all her hard work during my renewal at Portico. Very professional service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
