5/5
TrustpilotHelpful and friendly
Samuel was really helpful in remembering my rental requirements and sending me relevant listings. The whole process was fun and stress free.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,186 reviews across 2 platforms
12 Hartlepool Court, London, E16 2RL
Portico's office in London, at 12 Hartlepool Court, is rated 4.2 out of 5 across 1,186 reviews on two platforms, including 80 Google reviews rated 4.4.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJust got my new flat
Just got my new flat, Annie was fantastic, process was completely stress free and easy. Highly recommend.
5/5
TrustpilotExcellent service
Kurmanjan is a great asset to your company, she is always very helpful and always has a professional manner in dealing with requests!
5/5
TrustpilotExcellent
Mia has been great helping us with the renewal of our contract, dealing with the tenants and ensuring it all went smoothly- thanks!
5/5
TrustpilotYuliya and the team are always helpful…
Yuliya and the team are always helpful and efficient. I work with Portico regularly and would highly recommend. A pleasure to work with!
5/5
TrustpilotGreat viewing
Me and my husband were very happy with such a great viewing with Erick he was so helpful, very patient and very happy young talented man .
Agent replied · 14 June 2024
Dear Sam,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotFriendly and professional
We needed some work to be done in our rented house recently and our property manager Simona took the ownership of the issue and arranged everything very efficiently. She kept me informed throughout the work and arranged the handyman visits accordingly. The handyman was also very friendly and professional who completed the work to the required standards and left the area clean and tidy. Highly recommend
5/5
TrustpilotExcellent Agent Experience
My friend and I had a wonderful agent we worked with while trying to find a flat to rent. Jade really took her time to show the flat in detail and answered all of our questions quickly. When the time comes again to find a property to rent, we will reach out to Portico and specifically Jade. Big thanks to her for such a pleasant experience!
5/5
TrustpilotExcellent Agent Experience
My friend and I had a wonderful agent we worked with while trying to find a flat to rent. Jade really took her time to show the flat in detail and answered all of our questions quickly. When the time comes again to find a property to rent, we will reach out to Portico and specifically Jade. Big thanks to her for such a pleasant experience!
1/5
TrustpilotUseless Agents
Just called Portico Ilford to find out about a property and the agent was so rude to even give information about the property. Either he was drunk or unaware about his job.
Agent replied · 14 June 2024
Mr Khan, many thanks for your comment. We are sorry to hear from you under this circumstance and to learn that you do not feel that your experience with Portico was a positive one. We would welcome a return call, and would be pleased to discuss your requirements with you in detail. In the event that we’ve property available across any of our offices which meets your search criteria, we’d love to arrange a viewing, too.
1/5
TrustpilotAwful for tenant and landlord.
An awful experience as a tenant of a property managed by Portico, but also awful for the landlord as well who decided to leave them. Just constantly not sorting out issues for weeks on end to the point that our landlord just ended up doing it himself, but a hideous amount of paperwork for us all to do each year and they try to drain you of any penny possible. Terrible company.
5/5
TrustpilotGrazyna is a true professional and…
Grazyna is a true professional and looks after her clients A 100%.SHE ALWAYS WORKS HARD FOR US AND HAS A GREAT ATTITUDE.
5/5
GooglePardeep is a great agent, he was very proactive and kept me in the loop through out the process of letting my property. Great service
5/5
TrustpilotSamuel has been a pleasure to deal…
Samuel has been a pleasure to deal with, he is on the ball, polite and keen to assist his clients.
1/5
TrustpilotDishonest marketing
Came home from work one evening to find out that Portico put a “sold” sign outside our house without our consent and having never interacted with the company. We’ve reached out twice via phone to ask them to come pick it up and we keep being dismissed. Reading the reviews I’m glad we bought from another agent.
5/5
TrustpilotAMAZING
I was Provided a stress-free experience & that goes a long way. “never felt pressured” Jojo was amazing. Highly recommend. ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotSean is always very helpful
Sean is always very helpful, quick and gets things done without fuss. Very useful individual to work with.
5/5
TrustpilotGreat Estate Agents all round
Great EA, very professional and caring. Chris at Chigwell Portico, in particular who shows great professionalism so early being in a career. Unlike most agents they are not pushy and appreciate that selling chains break, and as a result selling and buying can take longer than usual. I would ignore any negative comments purely on the basis factual clarity would be lacking.
5/5
TrustpilotIeva is a Pleasure to work with
Ieva is a Pleasure to work with, and I wouldn't hesitate in recommending her or Portico to Friends.Family.
4/5
TrustpilotNatalie Banton & Yuliya were excellent
Natalie Banton & Yuliya were excellent. Very efficient & polite. The rest are polite.
5/5
TrustpilotYuliya has been fantastic
Yuliya has been fantastic. Always so helpful and responsive whenever I have had any concerns. Thanks so much.
5/5
TrustpilotVery pleased with my experience with…
Very pleased with my experience with Portico.My query was dealt with in a timely manner, Alex was very informative and helpful
5/5
TrustpilotSamuel has been a fantastic agent to…
Samuel has been a fantastic agent to work with. He’s really professional and understands everything we are looking for
5/5
TrustpilotGood experience
Tom is very helpful, responsive and professional to work with as my account manager. I would recommend Portico to my friends!
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
