5/5
TrustpilotSam was helpful and punctual
Sam was helpful and punctual. It’s recommend him.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,599 reviews across 2 platforms
254, 256, High Road Leyton, London, E10 5QN
Portico's office in London, at 254, is rated 4.2 out of 5 across 1,599 reviews on two platforms, including 471 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGrazyna from accounts has not been…
Grazyna from accounts has not been dealing with my property for long, but I can confidently say that she is the most helpful and knowledgeable person. She patiently explained me how nrl scheme works and gave me step by step instructions. She knows answer to every question and her customer service is the best.
4/5
TrustpilotHappy with the level of service..but room for improvement.
Very happy with the level of service and diligence shown by Spyros Miaris (Forest Gate, London) ironing out matters relating to my AST and Tenancy Rent Deposit at the point of contract renewal. Would have given 5 stars but landlord communication has been a little lacking on the Property Management side of the business.
5/5
TrustpilotVery helpful and professional service. Highly Recommend.
Very helpful and professional service. Have recommended them to my friends and they have had a similar experience. Vatche C has personally dealt with all my property needs across a variety of situations and cannot recommend him enough. He and the wider team have a deep knowledge base and advised me on several occasions.
5/5
TrustpilotHelene Tyler is always efficient and…
Helene Tyler is always efficient and quick to respond
4/5
TrustpilotFlora Eshagzadeh was wonderful in…
Flora Eshagzadeh was wonderful in helping me out.
5/5
TrustpilotCharlene was really helpful and…
Charlene was really helpful and understanding during my renewal
5/5
TrustpilotThanks to Molly and team very helpful
Thanks to Molly and team very helpful. Would certainly use again.
5/5
TrustpilotProperty manager Alice Franco Do…
Property manager Alice Franco Do Amaral.Alice has organised and advised us with regard to the decoration of the house. This includes new front door, washing machine etc. She is always extremely polite at all times and nothing is too much trouble she is very prompt in replying to our emails.
5/5
TrustpilotGreat experience with Portico Woodford…
Great experience with Portico Woodford office. Annie visited our property and gave us a full understanding as to what's involved in the letting process. We were unaware that how involved the entirety of the process is, & the complexity involved. We plan on marketing our property with portico in the new year. Thanks again
1/5
GoogleWORSE AGENZY EVER!! We arranged a few viewings for some houses, and they never showed up. We kept ringing them without getting any answers. And another time again decided to cancel the viewing 20 minutes before the viewing. After 1000 calls a guy answers the phone really rudely....NegativeResponsiveness, Quality, Professionalism, Value
5/5
GooglePortico Leyton are a superb agency for sales in East London. Mark, Spencer, Michelle and all the team have been both proactive and communicative throughout. They have a wealth of experience and a passion for what they do. They came highly recommended in the first instance and I'd certainly recommend them.
5/5
TrustpilotExcellent work from Helene and Sonya
Excellent work from Helene and Sonya. Helped us out with urgent repair work organising a vetted handyman in very short order and then a full replacement by a qualified workman at a reasonable price. They were highly communicative, keeping us in the loop and responding very quickly. Can highly recommend Portico and these two in particular.
5/5
TrustpilotHelpful
Helpful, good listener and proactive. Thank you Charlene
5/5
TrustpilotCustomer Service
Regan has been really helpful. Highly recommend portico
5/5
TrustpilotVery professional and trustworthy team…
Very professional and trustworthy team both in sales and after offer accepted.
Agent replied · 16 June 2024
Dear Daniel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat estate agents
Great estate agents - very helpful in my house hunt
Agent replied · 16 June 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat work, thanks!!
Really good service and efficiency overall, but in particular I wanted to highlight the fantastic assistance that I received from Magdalena Grzesiak, who helped with preparing our statements and other related items. Magdalena responded promptly to all our requests and questions, and was always extremely polite and pro-active in doing so!! :-)
5/5
GoogleI have been using Portico Leyton for many many years now and they are always professional and very experienced. Marc in particular is someone who is extremely knowledgeable and also willing to go the extra mile which is very rare these days. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat service from.Portico
Great service from.Portico. Thanks Henry and Mikeala
5/5
TrustpilotVery lovely and good customer service!
Very lovely and good customer service!Very nice staff, there are also always there when I need them which made it very easy for me as I needed them a few times urgently and it’s been great with the contact, just a shame I couldn’t give more than 5 stars because I’d highly recommend this company!
5/5
TrustpilotSanyah, Portico
Sanyah was very helpful and professional.
5/5
GoogleBilly, Jack and Abbie at the Leyton office have been great in helping sort out tenants and managing my property. They have gone out of the way to make the tenancy process seamless.
4/5
GoogleI have been a tenant of portico managed property for nearly 5 months and till now its really a good experience, my property's POC Alice Amaral need to be appreciated for her efficient communication/coordination during any issue which we face with the property.
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