Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePG Estates have been brilliant throughout the process of letting out my house in Islington. From the very beginning, they couldn't have been more informative or supportive about the whole process (thanks Ed) or more competent and switched on when finding tenants (thanks Simrah and Joe) or more helpful when I was navigating the compliance obligations and early teething problems in the tenancy (thanks Akash). It has felt like being part of a team and I'm very grateful to everyone for making it such a smooth process despite various ups and downs along the way.
Camilla · 16 October 2025
Agent replied · 16 April 2026
Thanks very much, Camilla - it has obviously been our pleasure to help you with this big change for you and your family's life. Glad the whole team pulled together to make it seamless. Best of luck with the country living. Ed
★★★★★ 2/5
GoogleThe agents themselves were friendly enough. However, there was no flexibility with scheduling viewings. I understand this may have been due to the tenant’s availability, but typically tenancy agreements require tenants to allow viewings with reasonable notice.
When I was finally able to view the property, I submitted an offer and began providing the requested details. Unfortunately, communication was very slow where I was receiving only one reply per day. Then, on the day of the last email I received, I noticed the property status had changed to “let agreed,” yet no one had informed me. I tried calling and emailing for clarification but received no response. It was also very difficult to reach anyone else at the agency. Overall, a very disappointing experience.
C · 16 November 2025
Agent replied · 16 April 2026
I'm sorry you had a disappointing experience with our agency. As you haven't given your name it is impossible for us to identify who you are or which property you were looking at for us then to investigate things further - but I apologise that the communication wasn't better.
★★★★★ 5/5
GooglePG Estates have rented out flats for me for the last twelve years. I have always found them responsive, helpful and professional with a good knowledge of the market. Completely the opposite of the big chains really. Their rental team are matched by their sales team who sold my house and made the whole experience a pleasure. Highly recommended for both sellers and landlords.
Jonny · 26 March 2026
Agent replied · 16 April 2026
Dear Jonny - as hopefully well you know, we have enjoyed working with you too over all these years and it is with mixed emotions we see you ride off into the sunset. Best of luck with your new location and don't be a stranger. All the best from all of us.
★★★★★ 5/5
GooglePG estates have provided a first class service in managing the rental of my Islington flat for several years. The team are charming and really helpful. They have always gone out of their way to meet my needs whether it is in the contract or not, I have really valued their help.
Lorraine · 2 April 2026
Agent replied · 16 April 2026
Thanks very much, Lorraine. We have enjoyed working with you too (I think it's been a good 15 years!). Best of luck and if you ever need our services again, please don't be a stranger. Ed & the team
★★★★★ 5/5
GooglePG Estates have managed my rental property for the last 18 years and I couldn't recommend them more highly. I've never once in that time experienced the slightest hitch in either compliance, rent retrieval, or the picking of perfect tenants. I recently sold the property and can confirm that their sales agents are equally brilliant; Alex Jerram and Joe Nesbitt couldn't have been quicker, more responsive or more willing to go the extra distance to get a sale over the line. I wouldn't hesitate to send friends and family to them with any rental or property sale needs.
Emma · 16 April 2026
★★★★★ 5/5
GoogleWe have had an extremely positive experience with PG Estates. We were looking for a new flat to rent over summer and found one with PG Estates. I viewed the flat with Simrah and she was really helpful and responsive throughout the whole process. When we moved in there were a couple of small things that we flagged as needing fixing and they were resolved within days. Would highly recommend PG Estates!
Grace · 19 August 2025
Agent replied · 9 September 2025
Thanks for the review, Grace. We're very pleased the move-in has gone well and thanks for saying nice things about Simrah - she will be happy to hear them!
★★★★★ 5/5
GoogleJoe Nesbitt at PG Estates was fantastic from the moment we viewed our London flat to the moment we bought a home and decided we had to leave earlier than expected, he made everything as smooth as possible for us. The company itself also provided maintenance extremely swiftly unlike other properties I have rented and couldn’t recommend them more highly.
Ellie · 11 July 2025
Agent replied · 9 September 2025
HI Ellie, thanks very much for this very positive review. You've been great tenants. Best of luck with the purchase of your new home! Ed
★★★★★ 5/5
GoogleNina has been amazing with helping us secure our new home in London. She has gone above and beyond to guide us through the lettings process smoothly (despite some dips in the road!) She is quick and clear with her communication, always taking time to talk us through any questions on the phone or meet us in person at the property. We were in safe hands with Nina and are incredibly grateful for her help.
Stephanie · 16 April 2023
★★★★★ 5/5
GoogleI have been a client of PG Estates on the rental and sales side for 25 years. It has been wonderful working with them - issues with the properties were sorted out promptly, I never had to wait long for a tenant and the sale of my house was …
Jane · 16 April 2025
Agent replied · 13 June 2025
It's been a very long and positive relationship, hasn't it Jane! Very best wishes for your new life by the Med!
★★★★★ 5/5
GoogleI had a flat in Islington managed by PG Estates. Very happy with their professional service.
I have just sold it through PG Estates and their sale department was of invaluable help to negotiate the process up to the successful sale.
Laura · 27 July 2025
Agent replied · 16 April 2026
Sorry to say good-bye (or 'arrivederci') to you, Laura - it's been a very long and constructive working relationship. I hope the future brings many positive things for you. Very best wishes, Ed.
★★★★★ 5/5
GooglePG Estates helped us with the rent of an apartment and then the sale of our house. Over the last two decades, they have been a great help, finding tenants, managing the process, ensuring that all went smoothly. As we were overseas, it was …
Damien · 16 April 2025
Agent replied · 17 May 2025
Thank you very much, sir!
★★★★★ 5/5
GoogleHighly recommend PG estates to find a home! They were superb. Lyra Winters was my real estate agent and she was amazing! She is so friendly, and went above and beyond to make sure we found the right home. She kept in constant communication with us throughout the whole process, which made us feel reassured (particularly helpful for us as we were new to country). 5 star service!😊
Amber · 16 April 2023
★★★★★ 5/5
GoogleI can highly recommend PG Estates if you are looking for your next rental. Ed and the team Joe Nesbitt and Simrah Hussein need a special shout out for supporting the process from start to finish, answering my endless questions. I couldn't be happier in my new home!
Annabel · 16 February 2025
Agent replied · 25 May 2025
Thanks very much for your kind review, Annabel, and glad all going well at the flat.
★★★★★ 5/5
GoogleExcellent agency, professional stuff, personable management, easy to talk to with great listings for an upscale budget and value for money. The uniqueness of the agency is how polite, clear and responsive the stuff are, making it a great experience being their client.
Styliani · 16 April 2025
Agent replied · 27 August 2024
Thanks v much, Styliani - we can certainly repay the compliment to you as a great tenant. Best wishes for your new property.
★★★★★ 5/5
GooglePG Estates has managed two rental properties for us over many years. Their service has been first class in every respect. Headed by Ed Gormley, this company is highly recommended for both sales and rentals.
David · 11 July 2025
Agent replied · 9 September 2025
Dear David - it's the end of an era! Thank you so much for being such a long standing and valued client. Very best wishes for the future. Ed & the team.
★★★★★ 1/5
GoogleWe rented a property in Victoria Chambers with them and I wouldn’t recommend at all. There was a major leak in the flat and it wasn’t repaired until we gave our leaving notice, 6 months after it happened. There was also a mice problem that wasn’t solved either, plus other smaller leaks, mould... Their communication and engagement with the tenant leaves very much to be desired, and no one in the team really cared.
Valentina · 16 April 2022
★★★★★ 5/5
GoogleI have used PG Estates for over 15 years now for the rental of our properties, and they have always introduced excellent tenants to us. I would like to say an extra big thank you to Nina Kaura who has kept me updated at every stage of viewings (as I live abroad) and has managed to rent two of the properties in just one day on this occasion. Thank you to all the team for being so friendly and professional. Would highly and confidently recommend to all who are seeking to both let or rent.
Rosey · 18 June 2020
★★★★★ 5/5
GooglePG Estates have looked after my rental property for three years, and thanks to Lissy, Zahra and the team, have dealt with any queries in a timely fashion. Rental payments have always been on time and the standard of tenant have been to a high standard.
Id highly recommend PG Estates for prospective tenants and landlords who require transparency of fees, professionalism and above all else good service and communication.
Daljit · 16 April 2022
★★★★★ 5/5
GoogleRonan Rigney was incredibly helpful and responsive in my search for a one bedroom property in N1. He listened carefully and understood my requirements and was very discreet, well mannered and considerate in his liaisons between me and the property owner. He really offered a bespoke service, and I think that is what sets PG Estates apart. Nothing has to be standard - Ronan listened carefully and set out terms that suited both me and the landlord. He was always cheerful, polite and timely in his responses - good humour goes a long way too. Thank you.
Gladys · 19 June 2019
★★★★★ 5/5
GoogleAmazing service, punctual, east to deal with, problem solvers, extremely friendly and helpful, they were my agents for 3years and I couldn't speak highly enough about their services
Greg · 11 July 2025
Agent replied · 9 September 2025
Thanks very much, Greg. Very best wishes for the new house!
★★★★★ 5/5
GoogleAgent Nina was consummately professional, unbelievably quick, and very knowledgeable. Her instructions to us and explanations of next steps and what to expect were always clear and concise. We greatly appreciate her time and patience with us, and for getting us through the lettings process so smoothly and efficiently. Thank you, Nina and the entire PG Estates team!
M · 16 April 2023
★★★★★ 1/5
GoogleWord of advice for landlords and tenants - AVOID AT ALL COST!
To landlords: They will try to scam you, double check everything they say with …
Anatole · 16 April 2025
Agent replied · 16 April 2026
Dear Anatole … More
★★★★★ 1/5
GoogleVery unprofessional tenant-realtor experience. Zero consideration to the privacy of tenants with many unannounced visits from the realtor and hired contractors. …
Alex · 16 May 2025
Agent replied · 24 April 2025
Hi Alex - as you were part of Anatole Chivot's tenancy, I will refer you to our response from 12 weeks ago.
★★★★★ 5/5
GoogleI had an amazing experience with PG Estates. Successfully secured an apartment for 1year rent for us international students. Thank you Will, Lyra, and Akash, who had been very responsive and helpful during our time in the UK. Very recommended agent!
Claudia · 16 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.