Trusted Agent profile · London
★★★★★
432 reviews across 2 platforms
Pissarro House, 77a Westow Hill, London, SE19 1TX
Pedder's office in London, at Pissarro House, is rated 4.6 out of 5 across 432 reviews on two platforms, including 131 Google reviews rated 4.3.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleReally pleased with my experience of Pedder. They were very professional, informative and friendly - from the first point of contact to the last. Our agent Neel, understood what we were looking for and showed us a good variety of properties, one of which we are living in now. He helped and guided us every step of the way which made the whole process smooth and stress-free. Thank you!
5/5
GoogleTop notch service from Pedder, very satisfied with their efficient and thorough work. John in the property management team was a credit to the company with his service. Will definitely be recommending to my colleagues
Thank you so much Joe for such a great review ! I have passed on your wonderful feedback to John.
5/5
GoogleCannot fault the service provided by Pedder property management team, Aimee, Victoria, Nyomi and Vince , are a credit to the company.On the few times I have needed maintenance on our rented properties , they have kept me well informed and resolved any issues swiftly and with little if any disruption to my tenants ( A1 service ) , Keep up the good work team .
5/5
TrustpilotVery communicative and good at problem…
Very communicative and good at problem solving
Thank you for your kind review.Very best wishes,Pedder
5/5
TrustpilotGood service and very helpful as my…
Good service and very helpful as my letting agent
Thank you for your great lettings review!Best wishes,Pedder
5/5
GoogleVery pleased with the care and attention to tenants. Victoria is especially brilliant and incredibly efficient!
5/5
TrustpilotPedder are a brilliant agency with…
Pedder are a brilliant agency with exceptional staff!
Thank you for your kind review!Best wishes,Pedder
5/5
GoogleJohn Dowling has provided an excellent service this year where required. We’ve received quick responses to all enquiries and he’s been efficient in dealing with any issues we’ve encountered. Highly recommend
Thank you so much Mr & Mrs Henderson, it's so great to hear of the excellent service you have received at Pedder. I have passed across your lovely feedback to John.
5/5
GoogleWe have worked with Pedder Crystal Palace very regularly for the past two years. They have always been incredibly helpful and friendly and their pro activeness and efficiency is invaluable when working to get matters to exchange. We are incredibly appreciative of the brilliant working relationship that we have with this office, and very much look forward to working with them more going forward.
5/5
GoogleGreat experience, and Izabella was very helpful getting my flat purchase over the line.
5/5
GoogleFriendly, efficient staff, made my first move stress-free and were always on hand to answer my 10,00000 questions. Thanks for your patience and great service guys! x
Thank you for your lovely review Lydia! We hope you will be very happy in your new home!
1/5
GoogleCalled them twice to ask to look at a flat and they have a lot of flats that I could be interested in. They took my details, said they would call me back and both times they just... didn't. I wouldn't buy a flat if Pedder are selling it now.
1/5
GoogleVery pathetic service,. They just book the appointment and not even bothered to show it..I was waiting at the place and there was no one to assist .I had to go back wasting all my time..NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleScott Merralls at Pedder was very helpful and efficient. Our flat was let in one day. I would highly recommend.
Thank you for your lovely review Aggie! I have passed your kind words across to Scott.
5/5
GoogleNeel facilitated our recent move and we had the most smooth-sailing move we've ever had. Always answered our emails promptly, polite, and the transition was stress-free. As with any place, it comes down to who is working with you, and so far our experience of Pedders for residential lettings services has been great.
5/5
GooglePedder Property Management cared about the cleaning and maintenance of the property. You knew what to expect. The Teams are friendly and helpful. They are always responsive and any call or email is never a problem. I can certainly recommend Pedder because you are going to be in good hands.
5/5
GooglePedder have been outstanding and frankly the lynch pin of our sale and purchase. Ryan in their sales team has seriously grafted over the last 5 months to get everyone in our chain their new home. Can't recommend them enough. A trustworthy, friendly and knowledgeable firm. Thank you all.
1/5
TrustpilotGazumped
Just been gazumped by this agent
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.
5/5
GoogleTravis in property management has been a delight to work with! Always very helpful and a really nice person to work alongside.
4/5
GoogleSold my flat in Crustal Palace in August 18. A difficult time to be selling but the team at Pedder did a good job of finding me a buyer when there weren't many of them around. Friendly and helpful service from all the team there.
5/5
GoogleScott at Pedder is outstanding. He is professional, accommodating and provides the best customer relations you could hope for from a lettings agent. He has made our lives so easy through our process looking for a new place, highly reccommended!
1/5
GoogleThe worse possible service I have ever received!
Dear Laura, We were sorry to read your review. Please contact me at rebecca@pedderproperty.com with further information so I am able to investigate your complaint.
5/5
GoogleScott at Pedder is outstanding. He is professional, accommodating and provides the best customer relations you could hope for from a lettings agent. He has made our lives so easy through our process looking for a new place, highly reccommended!
5/5
GoogleAs a landlord of several properties in Crystal Palace, I have for several years used Pedder to find new tenants. I usually deal with Chloe and/or Scott and have always found them professional, efficient, and courteous, and would have no hesitation in recommending them.
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