Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

375 reviews across 2 platforms

270 Norwood Road, London, SE27 9AJ

Pedder's office in London, at 270 Norwood Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 76 Google reviews rated 4.8.

Google logo

4.8 / 5

76

Reviews on Google

This office

Trustpilot logo

299

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience

Great experience working with Ben on selling a client's property

Kirsty · 10 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Carolina was super pleasant and…

Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend

D · 16 June 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best wishes,Pedder

5/5

Google

5 stars for an excellent service. Vince was key to finalise the transaction for the purchase of my current property. He took over when the transaction seemed to have come to a dead end and managed instead to bring it successfully to a conclusion. I recommend Pedder and Vince for the great service!

Philos · 16 April 2023

5/5

Trustpilot

Mollie was super helpful

Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.

M · 1 August 2023

Agent replied · 17 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Great service with our property sale

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

Francesca · 14 August 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Pedder dealt with the sale of our…

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

AS · 14 August 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Callum was responsive

Callum was responsive, informative and honest and extremely pleasant to deal with. Thoroughly recommend.

Cate · 24 March 2025

5/5

Google

A big thank you to Vince, Sam and the rest of the Pedder team. After a bumpy start the team worked tirelessly to secure the sale of our home and Vince personally interjected on several occasions to broker resolution of the final outstanding points right up to the 12th hour. They should be commended for their pro activity, patience and commitment.

Rob · 12 October 2021

5/5

Trustpilot

Pedder were really helpful on our move

Pedder were really helpful on our move, especially Andreea who was so helpful during the move.

Kieran · 14 April 2023

Agent replied · 17 June 2024

Thank you for your great review!Best Wishes,Pedder

5/5

Google

Pedder were fantastic selling my flat and I can't recommend them enough. Mollie and Vince were responsive, supportive, open and honest with me throughout the process. I always felt in the loop and like they were going above and beyond to land the positive outcome. Really great team!

Freddie · 13 April 2023

5/5

Google

I was very grateful for the advice and assistance provided by Vince and his team. They were consistently supportive and responsive during the process of selling our house, helping to secure us a fair price for the property and keeping us informed about the progress of the transaction. I would thoroughly recommend Pedder.

Jack · 12 October 2022

5/5

Trustpilot

Hanne is a great agent

Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.

Matthew · 17 August 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Great service from Joshua and Shanice

Great service from Joshua and Shanice, kept me informed of viewings and sale interest. The 2 flats we instructed for rental have been let and the 2 flats we instructed for sale are under offer and moving forward nicely.

Mark · 30 August 2024

Agent replied · 23 December 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Carolina is the best agent in SE London

Incredible experience with Carolina. She was super proactive, and professional with great communication and work ethic. I can confidently say I would not be enjoying my new home right now if it hadn’t been for her incredible work. Carolina has a client in me for life. Where she goes, my business will follow.

Rocio · 22 April 2025

1/5

Trustpilot

I gave 1 star because I couldn't put up…

I gave 1 star because I couldn't put up a review unless I did a rating. The real rating is 0 stars. They will rent your property to people who will wreck it, tenants who will bring down the value of the property, leave behind infestations and destroy any goodwill with your neighbours. Experienced adults using the garden as a bathroom, rubbish left outside for months because not placed in the correct bin, reports of noise, Police attendance at the property etc etc.

Nobody · 31 January 2020

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Trustpilot

Remarkable Rental Experience with Pedder Railton

Had an incredible experience with Pedder at Railton Road. Their fantastic team, Robin and Karolina, made the rental process smooth and hassle-free. Robin's guidance and in-depth knowledge were impressive, and Karolina's efficient and warm communication truly made a difference. Choose Pedder for unparalleled service and support in finding your dream home.

Louis · 24 November 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Trustpilot

Unprofessional/Rubbish service

Rubbish service, submitted an offer for an apartment. To date no response, no courtesy update, no follow up from Shanice or Joshua. Aftercare/client service is clearly not their thing. I now avoid any adverts from peddler at all costs whislt I flathunt

Natasha · 15 May 2024

Agent replied · 17 June 2024

Dear Natasha, Thank you for bringing this to our attention. This is far from the very high expectations we set here at Pedder. If you could kindly send your contact details to daniel@pedderproperty.com I will look in to this matter immediately for you.Kindest regards,Daniel

5/5

Google

Phelan at Pedder Agencies was professional throughout our search for a new home, always taking time to consider what our specific needs were. When a new property came online, we would be first to know about it so as to avoid disappointment. He showed real dedication to finding the right property for myself and my fiancé. Would recommend to any home hunter!

Hsu · 27 August 2019

5/5

Trustpilot

we loved working with Cansu!

we loved working with Cansu!she had a brilliant energy and was always at the other end of the phone.felt like she really fought for us and always had our best interests at heart.Would recommend to anyone

Alice · 30 July 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Many thanks to Ollie and team who assisted me through the purchase of my first house form beginning to end. They were only to happy to walk me through the purchase and steps and chase up on next steps with either side throughout. Would highly recommend.

Jaimie · 12 October 2022

5/5

Google

Can't speak highly enough of the service from Pedder. Proactive, helpful and a pleasure to deal with. The process of renting my flat out with them was very smooth, and they were very supportive of me as I navigated renting my flat out for the first time. Special mention to Emily and Jake who are both fantastic.

Rebecca · 12 October 2020

5/5

Trustpilot

Excellent Buyer Experience

We have had a very positive experience of purchasing a property with Pedder, Dulwich Village. Hanne, the Sales Consultant, was open, responsive, supportive and proactive in relation to us finding the best property in a very busy market. We feel very thankful to have had such a positive experience and we cannot recommend her and the Pedder, Dulwich Village team more highly.

David · 16 August 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Kind and Diligent

Robin from Pedder was a dream to work with. He guided us through the logistics of moving into our first flat with kindness and diligence.

Amy&Luke · 18 December 2024

Agent replied · 23 December 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Fantastic service

Pedder were so helpful, communicative and proactive throughout our house purchase. They provided daily updates and check ins, and really helped to push things along. We felt very looked after and in safe hands!

Yasmin · 29 July 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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