Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

375 reviews across 2 platforms

270 Norwood Road, London, SE27 9AJ

Pedder's office in London, at 270 Norwood Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 76 Google reviews rated 4.8.

Google logo

4.8 / 5

76

Reviews on Google

This office

Trustpilot logo

299

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Pedder, particularly Jake, who really helped push things along and get us moved into our house within our tight timescales! Extremely responsive and very happy with their service. If we ever sell we will be going back to them!

Sadaf · 27 August 2019

5/5

Google

Many thanks and special mention to David, Sam and Emily who went (repeatedly) above and beyond to help push through my first home purchase within a short timeframe - even in the face of last-minute complications and delays! Eternally grateful

Jill · 12 October 2020

5/5

Trustpilot

Recommended local estate agent

Excellent communication and advice when required. A very smooth sale.

Julia · 28 November 2024

Agent replied · 23 December 2024

Thank you for your 5* review.Very best wishes,Pedder

4/5

Trustpilot

Hanne at Pedder has been a fantastic…

Hanne at Pedder has been a fantastic partner in selling our house. Just the right mix of patience and tenacity to get things over the line. A very open attitude and a commitment to doing everything she can to help. Would recommend highly

Emily · 27 September 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

House purchase reveiw

Philipa and David have both been great throughout our purchase. Friendly, responsive and understanding of our situation throughout. We’ve really appreciated their personal and knowledgeable approach.

Kathryn · 12 January 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent

Always very responsive and efficient in following up. Matt and the rest of the Pedder team made the whole process really smooth. Thanks!

Molly · 13 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service - trust worthy agent

The agent dealing with our transaction (Ben) was great. Responsive/communicative, and not at all pressuring. We found him very good to deal with - upfront and honest.

Brad · 14 May 2025

5/5

Trustpilot

Excellent service from Ben

Excellent service from Ben. Always very accessible over the phone, polite with timely responses throughout. (Source : allAgents)

ZA · 10 May 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Catherine and David from the East…

Catherine and David from the East Dulwich office were great! They were always responsive, proactive in managing both sides of the sale and provide helpful guidance throughout.

Ollie · 3 October 2023

Agent replied · 17 June 2024

Thank you for your kind review.Very best wishes,Pedder

1/5

Trustpilot

Making bigger offer for the rend house and they dont accept if you dont see the property( gime the landlord number to see if he will accept )

Nice ads of houses which act as a click bait, They add the property today I call them straight away and is fully booked or gone, meanwhile the ad stays online for more than 3 weeks marked as available.

Charles · 7 September 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Trustpilot

Daniel and Shannon did a really excellent job.

Daniel and Shannon dealt with the whole sales process really well. From initial enquiry through to agreeing terms and progressing a chain they were excellent. They earned 5 stars.

David · 26 July 2023

Agent replied · 17 June 2024

Thank you for your very kind review.Very best wishes,Pedder

5/5

Google

Thank you Pedder for a great process in helping me sell my house and also buy my new place. You have helped massively and advised of a great location for not only my social life, but an easy commute for me to get into Central London for work, thank you again for all your help!!

Sam · 27 August 2018

Agent replied · 25 August 2024

Thank you for your lovely review Sam!

5/5

Trustpilot

A very professional estate agents

Pedder from the start have been professional, honest and experienced in selling my home in South East London.

Mike · 14 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent and friendly service from…

Excellent and friendly service from Robin, a dedicated, informed professional. Highly recommend!

Aaron · 21 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

We were recently looking for a property through Pedder with the agent Sam, who made the process enjoyable. Refreshingly, he always knew the leasehold and ground rent info for each property, had a really nice approach for letting you look round, and was personable - making you feel at ease. Thanks also for being patient with us wanting to change and book appointments at late notice and following up with us via whatsapp, which is so much easier to respond to when you’re also working full time and searching for a house to buy. We were really impressed. Thank you :)

Emma · 12 October 2020

5/5

Trustpilot

Josh at Pedder was great

Josh at Pedder was great, very patient with all our questions and good communication. He was recommended to me by someone who lived locally. Thank you!

Lucy · 18 August 2023

Agent replied · 17 June 2024

Thank you for your kind review.Very best wishes,Pedder

4/5

Google

Vince and the team were extremely efficient and supportive through the whole process. Their communication was excellent. Thank you

Liyannem · 12 October 2022

5/5

Trustpilot

I purchased a flat through Pedder

I purchased a flat through Izabella at Pedder. She was outstanding from start to finish with communication and attention to detail. She is a true professional.

Jason · 26 July 2023

Agent replied · 17 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Good advice

Good advice, good service.

Jack · 14 October 2024

Agent replied · 23 December 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Trustpilot

From the initial phone call

From the initial phone call, the estate agents at Pedder come across as unhelpful and full of attitude. They racially profile tenants to “advise” the landlords on who would be the best tenants. I viewed a property and made an offer the same day, then to be told 2 days later that the landlord had gone with another offer despite me meeting the criteria. I will never use Pedder again.

Fiona · 12 April 2022

1/5

Trustpilot

The estate agent in Crystal Palace…

The estate agent in Crystal Palace loves himself! More interested in his appearance, than selling me a property!

Tash · 15 December 2023

Agent replied · 17 June 2024

Thank you for bringing this to our attention.This review is far from the high expectations we set ourselves at Pedder.If you could kindly email me with more information I will look in to this right away.Very best wishes,Danieldaniel@pedderproperty.com

5/5

Trustpilot

Friendly and helpful experience

Friendly, positive experience. Any problems were solved without any sense of worry and the staff at Pedder were always willing to address any worries or concerns. Thanks!

D · 22 March 2023

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Google

Vince was great - thank you for your help!

Charlotte · 13 April 2023

1/5

Trustpilot

Never Call!

Twice now i've emailed the Dulwich branch via rightmove and had to chase them up to book a viewing as they don't bother to call back. There are a lot of agents out there in a very competitive market so i would have expected much better service from them

Jennie · 7 October 2016

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews
The Trusted Agent

Is this your office? Claim your page.