Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCristina was great
Cristina was great, helpful and professional. I felt like she gave me a lot of information and I didn’t feel rushed as with some other agencies
Sarah · 24 November 2023
Agent replied · 17 June 2024
Thank you for your amazing review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotNice and Good
Working with Pedder on selling and my renting my place was a breeze. Both Josh and Suzanne were super easy to deal with and communicate with.
Scott · 23 November 2023
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotProfessional team work
In these uncertain times, Pedder were most professional with their guidance and support. During the process of selling and renting property their well co-ordinated teams were all most knowledgable, each conscious of its current stage to promptly advise me. This was valuable as when inevitably some team members were out of the office, someone was present at all times to update me on progress. Their management was impeccable, again every necessary check and service being provided quickly. I found this most reassuring.
Mrs · 17 June 2023
Agent replied · 17 June 2024
Thank you for your kind review!Very best wishes,Pedder
★★★★★ 5/5
TrustpilotVince Spoto was excellent
Vince Spoto was excellent. Proactive, supportive and nothing was too much trouble. Would highly recommend.
Ross · 28 June 2024
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotMost effortless moving!
Couldn’t recommend more Pedder! Cristina was incredible - she was so so helpful and nice throughout the whole process. I think it was the most effortless moving I had while living in London!
Customer · 9 May 2023
Agent replied · 17 June 2024
Thank you for your lovely review!Best Wishes,Pedder
★★★★★ 5/5
TrustpilotI had great onboarding experience
I had great onboarding experience, smooth and effective communication
Tewogbola · 14 March 2026
Agent replied · 31 May 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
TrustpilotBest Rental Experience Ever
I rented with Pedder for 5-years and i must say that their Property Manager, Nora Parkes, was a blessing in my life. Very kind, understanding, compassionate and most of all, very professional. Nothing is ever too much for her to Handle. Pedder is definitely lucky to have her as I believe she is a great brand ambassador.
Anita · 9 September 2024
Agent replied · 23 December 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotGreat experience
Great experience, Robin made the process easy from start to finish. 5 stars!
Jamie · 27 June 2024
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotMy flat purchase
Carolina was efficient, communicative and personable. I felt she was working in my interest as well as the seller's and was always straightforward and transparent in my dealings with her. Thoroughly recommended.
Adrian · 12 April 2023
Agent replied · 17 June 2024
Thank you for your lovely review!Best Wishes,Pedder
★★★★★ 5/5
TrustpilotWe recently exchanged contracts selling…
We recently exchanged contracts selling our flat through Pedder and found the team really efficient and helpful. We were selling and buying and the process ran generally smoothly. The team were always quick to respond to messages and queries and liaised with our buyers and solicitors regularly to keep things moving. We received an offer pretty quickly, so didn’t see a lot of what they do in marketing properties but we were happy with all the advice we received when putting the flat on the market. The only point for improvement we would raise, was they could have done more to help us find an onward property, as we didn’t get a lot of suggested properties from them when we were looking for our next place. But once we had an onward place sorted they were helpful with ensuring everything worked out for the chain.
Alys · 2 April 2023
Agent replied · 17 June 2024
Thank you for your kind review!Best Wishes,Pedder
★★★★★ 5/5
TrustpilotGreat to deal with
Great to deal with, really friendly, efficient. They went over and above, I couldn’t recommend them enough. Many thanks to Vince and Mollie.
David · 29 September 2023
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotPhillippa Waller of Pedder East Dulwich…
Phillippa Waller of Pedder East Dulwich was excellent throughout our purchase - would highly recommend!
Matt · 13 March 2024
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotExcellent experience selling our property with Pedder!
Excellent experience selling our property with Pedder, working with Joshua Doel. Professional, responsive and helpful - really felt like a cut above all the other agents we spoke to/have come across whilst looking for somewhere to buy. Feels like a smaller more bespoke agent that really takes the time to work with you, doesn't upsell, and is honest and practical. Would strongly recommend.
Rebecca · 7 March 2024
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 2/5
TrustpilotOnly interested in targets
When we started with Pedder for our property sale, all seemed to be going well and the pre-sales experience was smooth. But post-sale, everything changed at the first hiccup it became clear that, even though we were paying their fees, they were not there to protect our interests.We had daily calls to exchange contracts when we weren't in a position to do so with our purchase, fully knowing the risk that exposed us to. Constant attempts to undermine the lawyers to the point where our solicitor suggested we move the sale somewhere else. And all of this only increased as we got to quarter end financial targets.We will not be using Pedder again and a stark contrast to their competitor who we bought off
Alexander · 22 November 2022
Agent replied · 17 June 2024
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.
★★★★★ 5/5
TrustpilotBen was super efficient & reliable
Ben was super efficient & reliable, great service overall. Would recommend.
Nathan · 7 May 2024
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleAfter a poor experience with two other estate agents, I listed my flat in west Norwood with Pedder and am so thankful I did. Vince is friendly and professional with a unshakeable sunny disposition. I received multiple offers and in the more tricky parts of the sale Vince went above and beyond to resolve and get over the line. I wouldn’t hesitate to recommend
Anneka · 12 October 2022
★★★★★ 5/5
TrustpilotExcellent service, very professional
Reyhan is always professional. He is courteous and provides a very efficient service.
Clare · 18 March 2024
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotAuckland Hill
Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.
Bob · 7 November 2023
Agent replied · 17 June 2024
Thank you for your brilliant review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, smooth process, special thanks to Vince!
Tes · 20 June 2024
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotWe worked with Robin throughout the…
We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!
Eleanor · 23 July 2023
Agent replied · 17 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 3/5
TrustpilotVery poor after-sales service
Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.
John · 28 September 2022
Agent replied · 17 June 2024
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com
★★★★★ 5/5
TrustpilotAndreea was very helpful throughout the…
Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.
Bethany · 5 April 2023
Agent replied · 17 June 2024
Thank you for your kind review!Best Wishes,Pedder
★★★★★ 5/5
GoogleOllie and the team were great and provided amazing help from start to finish. Despite a few bumps along the way we always felt supported and well informed throughout each stage of the process. They also put us in touch with a great financial advisor who made the whole mortgage application process a lot easier. Would definitely work with again. Highly recommended.
Alan · 12 October 2022
★★★★★ 5/5
GooglePedder handled the whole process of the sale really well, from valuation to viewings to sale. Vince was really helpful, patient and supportive all the way through as it wasn't a smooth ride all the way. Communication was positive and polite and opened up good communication between us and the buyers. Thanks very much for everything.
Narendra · 13 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.