Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

416 reviews across 2 platforms

2-4 Road, London, SE23 3HF

Pedder's office in London, at 2-4 Road, is rated 4.8 out of 5 across 416 reviews on two platforms, including 132 Google reviews rated 4.8.

Google logo

4.8 / 5

132

Reviews on Google

This office

Trustpilot logo

284

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Auckland Hill

Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.

Bob · 7 November 2023

Agent replied · 17 June 2024

Thank you for your brilliant review.Very best wishes,Pedder

5/5

Trustpilot

We worked with Robin throughout the…

We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!

Eleanor · 23 July 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

3/5

Trustpilot

Very poor after-sales service

Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.

John · 28 September 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com

1/5

Trustpilot

Difficult to get deposit back and don't look into wear & tear

We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.

Hemant · 22 October 2024

5/5

Google

I can not thank Reinis Pauls (and the team) at FH Pedder enough for being a great agent on my recent house purchase. Reinis (Ray) was always helpful, polite, calm and just well informed on every level. He was particularly helpful when I encountered a hiccup at exchange and the seller almost pulled the plug (not helpful) but he kept everyone calm and we got over the hump. I would 100% recommend Pedder after my experience and intend to use them again in the future.

SE · 21 June 2018

5/5

Trustpilot

Andreea was very helpful throughout the…

Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.

Bethany · 5 April 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best Wishes,Pedder

5/5

Google

Great experience working with Ben on selling a client's property

Kirsty · 11 December 2025

Agent replied · 25 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great experience

Great experience working with Ben on selling a client's property

Kirsty · 10 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

Daniel and his team handled the sale of our house brilliantly - they took a calm, problem solving approach, they were always easy to get hold of and happy to answer questions at every stage, liaising with our buyer promptly. They provided an excellent service.

Catherine · 22 November 2023

5/5

Trustpilot

Carolina was super pleasant and…

Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend

D · 16 June 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best wishes,Pedder

5/5

Trustpilot

Great service with our property sale

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

Francesca · 14 August 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Pedder dealt with the sale of our…

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

AS · 14 August 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Mollie was super helpful

Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.

M · 1 August 2023

Agent replied · 17 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Callum was responsive

Callum was responsive, informative and honest and extremely pleasant to deal with. Thoroughly recommend.

Cate · 24 March 2025

5/5

Google

The team at Pedder were excellent. Dan and Shannon were a pleasure to work with and despite solicitors being difficult on both sides of the deal, they worked tirelessly to make sure everyone stayed well informed and worked with transparency and integrity.

R · 12 December 2023

5/5

Trustpilot

Pedder were really helpful on our move

Pedder were really helpful on our move, especially Andreea who was so helpful during the move.

Kieran · 14 April 2023

Agent replied · 17 June 2024

Thank you for your great review!Best Wishes,Pedder

5/5

Google

As a first time buyer, Pedder was great from the start to end - in particular Daniel was incredibly helpful to us. He guided us through and facilitiated the process, in particular helping expediate the conveyancers which was very helpful. Would definitely recommend.

Erik · 25 July 2023

5/5

Trustpilot

Hanne is a great agent

Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.

Matthew · 17 August 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Great service from Joshua and Shanice

Great service from Joshua and Shanice, kept me informed of viewings and sale interest. The 2 flats we instructed for rental have been let and the 2 flats we instructed for sale are under offer and moving forward nicely.

Mark · 30 August 2024

Agent replied · 23 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Fantastic service from Pedder. They sold our home so quickly and efficiently, and were incredibly pleasent to deal with. Very knowledgable and patient, super responsive and so enthusiastic about selling our home - and they got us a great price too. I would definitely recommend them to buyers and sellers alike. Special thanks to Daniel and Sarah who were the dream to work with. Thank you!

Sarah · 21 June 2019

5/5

Trustpilot

Carolina is the best agent in SE London

Incredible experience with Carolina. She was super proactive, and professional with great communication and work ethic. I can confidently say I would not be enjoying my new home right now if it hadn’t been for her incredible work. Carolina has a client in me for life. Where she goes, my business will follow.

Rocio · 22 April 2025

1/5

Trustpilot

I gave 1 star because I couldn't put up…

I gave 1 star because I couldn't put up a review unless I did a rating. The real rating is 0 stars. They will rent your property to people who will wreck it, tenants who will bring down the value of the property, leave behind infestations and destroy any goodwill with your neighbours. Experienced adults using the garden as a bathroom, rubbish left outside for months because not placed in the correct bin, reports of noise, Police attendance at the property etc etc.

Nobody · 31 January 2020

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Trustpilot

Remarkable Rental Experience with Pedder Railton

Had an incredible experience with Pedder at Railton Road. Their fantastic team, Robin and Karolina, made the rental process smooth and hassle-free. Robin's guidance and in-depth knowledge were impressive, and Karolina's efficient and warm communication truly made a difference. Choose Pedder for unparalleled service and support in finding your dream home.

Louis · 24 November 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Trustpilot

Unprofessional/Rubbish service

Rubbish service, submitted an offer for an apartment. To date no response, no courtesy update, no follow up from Shanice or Joshua. Aftercare/client service is clearly not their thing. I now avoid any adverts from peddler at all costs whislt I flathunt

Natasha · 15 May 2024

Agent replied · 17 June 2024

Dear Natasha, Thank you for bringing this to our attention. This is far from the very high expectations we set here at Pedder. If you could kindly send your contact details to daniel@pedderproperty.com I will look in to this matter immediately for you.Kindest regards,Daniel

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder London

How many reviews does Pedder London have?

Pedder's London office has 416 reviews across two platforms: 132 on Google, 284 on Trustpilot (across the whole business).

What is Pedder London's rating?

Pedder London is rated 4.8 out of 5 across all 416 reviews, and 4.8 out of 5 on Google from 132 reviews.

Where is Pedder's London office?

Pedder London, 2-4 Road, London, SE23 3HF.

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