5/5
Auckland Hill
Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.
Agent replied · 17 June 2024
Thank you for your brilliant review.Very best wishes,Pedder
Trusted Agent profile · London
★★★★★
416 reviews across 2 platforms
2-4 Road, London, SE23 3HF
Pedder's office in London, at 2-4 Road, is rated 4.8 out of 5 across 416 reviews on two platforms, including 132 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Auckland Hill
Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.
Thank you for your brilliant review.Very best wishes,Pedder
5/5
We worked with Robin throughout the…
We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!
Thank you for your 5* review.Very best wishes,Pedder
3/5
Very poor after-sales service
Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com
1/5
Difficult to get deposit back and don't look into wear & tear
We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.
5/5
I can not thank Reinis Pauls (and the team) at FH Pedder enough for being a great agent on my recent house purchase. Reinis (Ray) was always helpful, polite, calm and just well informed on every level. He was particularly helpful when I encountered a hiccup at exchange and the seller almost pulled the plug (not helpful) but he kept everyone calm and we got over the hump. I would 100% recommend Pedder after my experience and intend to use them again in the future.
5/5
Andreea was very helpful throughout the…
Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.
Thank you for your kind review!Best Wishes,Pedder
5/5
Great experience working with Ben on selling a client's property
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Great experience
Great experience working with Ben on selling a client's property
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Daniel and his team handled the sale of our house brilliantly - they took a calm, problem solving approach, they were always easy to get hold of and happy to answer questions at every stage, liaising with our buyer promptly. They provided an excellent service.
5/5
Carolina was super pleasant and…
Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend
Thank you for your kind review!Best wishes,Pedder
5/5
Great service with our property sale
Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Pedder dealt with the sale of our…
Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Mollie was super helpful
Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.
Thank you for your lovely review.Very best wishes,Pedder
5/5
Callum was responsive
Callum was responsive, informative and honest and extremely pleasant to deal with. Thoroughly recommend.
5/5
The team at Pedder were excellent. Dan and Shannon were a pleasure to work with and despite solicitors being difficult on both sides of the deal, they worked tirelessly to make sure everyone stayed well informed and worked with transparency and integrity.
5/5
Pedder were really helpful on our move
Pedder were really helpful on our move, especially Andreea who was so helpful during the move.
Thank you for your great review!Best Wishes,Pedder
5/5
As a first time buyer, Pedder was great from the start to end - in particular Daniel was incredibly helpful to us. He guided us through and facilitiated the process, in particular helping expediate the conveyancers which was very helpful. Would definitely recommend.
5/5
Hanne is a great agent
Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Great service from Joshua and Shanice
Great service from Joshua and Shanice, kept me informed of viewings and sale interest. The 2 flats we instructed for rental have been let and the 2 flats we instructed for sale are under offer and moving forward nicely.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Fantastic service from Pedder. They sold our home so quickly and efficiently, and were incredibly pleasent to deal with. Very knowledgable and patient, super responsive and so enthusiastic about selling our home - and they got us a great price too. I would definitely recommend them to buyers and sellers alike. Special thanks to Daniel and Sarah who were the dream to work with. Thank you!
5/5
Carolina is the best agent in SE London
Incredible experience with Carolina. She was super proactive, and professional with great communication and work ethic. I can confidently say I would not be enjoying my new home right now if it hadn’t been for her incredible work. Carolina has a client in me for life. Where she goes, my business will follow.
1/5
I gave 1 star because I couldn't put up…
I gave 1 star because I couldn't put up a review unless I did a rating. The real rating is 0 stars. They will rent your property to people who will wreck it, tenants who will bring down the value of the property, leave behind infestations and destroy any goodwill with your neighbours. Experienced adults using the garden as a bathroom, rubbish left outside for months because not placed in the correct bin, reports of noise, Police attendance at the property etc etc.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.
5/5
Remarkable Rental Experience with Pedder Railton
Had an incredible experience with Pedder at Railton Road. Their fantastic team, Robin and Karolina, made the rental process smooth and hassle-free. Robin's guidance and in-depth knowledge were impressive, and Karolina's efficient and warm communication truly made a difference. Choose Pedder for unparalleled service and support in finding your dream home.
Thank you for your 5* review.Very best wishes,Pedder
1/5
Unprofessional/Rubbish service
Rubbish service, submitted an offer for an apartment. To date no response, no courtesy update, no follow up from Shanice or Joshua. Aftercare/client service is clearly not their thing. I now avoid any adverts from peddler at all costs whislt I flathunt
Dear Natasha, Thank you for bringing this to our attention. This is far from the very high expectations we set here at Pedder. If you could kindly send your contact details to daniel@pedderproperty.com I will look in to this matter immediately for you.Kindest regards,Daniel
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pedder's London office has 416 reviews across two platforms: 132 on Google, 284 on Trustpilot (across the whole business).
Pedder London is rated 4.8 out of 5 across all 416 reviews, and 4.8 out of 5 on Google from 132 reviews.
Pedder London, 2-4 Road, London, SE23 3HF.