Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJonas always gives excellent service when I locked myself out he was there within 20 minutes to ensure I could make it to a work event. A fantastic team in general
Eunice · 18 November 2023
Agent replied · 15 June 2024
Thank you for your wonderful feedback about Jonas and our team. We're thrilled to hear about the excellent service you've received.
At Parkes Estate Agents, we believe in being there for our customers. It's heartening to know that when you faced a lockout situation, Jonas was there to ensure you could make it to your work event.
Your experience reflects our commitment to going the extra mile for our clients and being there when you need us most.
If you ever require assistance or have any inquiries in the future, please don't hesitate to reach out. We're here to support you.
Thank you for choosing Parkes Estate Agents.
★★★★★ 5/5
GoogleHe is very patient, responsible and friendly. The flat he recommended always fits us requirements well and with high quality! Very nice!
Hanyun · 10 August 2025
★★★★★ 5/5
GoogleHad a good experience with Alex, very direct and responds in a timely manner
Connor · 6 August 2024
Agent replied · 27 August 2024
Hi, Connor. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleVery kind and helpful team both in sales and lettings. Thank you
Emma · 6 August 2024
Agent replied · 27 August 2024
Hi, Emma. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleLots of appreciation for the substantial efforts of finding the relevant property
Yossi · 28 July 2024
Agent replied · 27 August 2024
Hi, Yossi. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleGreat agents. Excellent professional support and good communication. Very helpful and friendly. Personally I only had the chance to be in contact with Olha. Very responsive and does her best to resolve any problems and finalised all documents for me same day. Amazing service.PositiveResponsiveness, Quality, Professionalism
Luisa · 28 August 2021
Agent replied · 15 June 2024
Hello Luisa,
Many thanks for your kind review! We pride ourselves on our exceptional customer service and we hope to see you in the future. We have passed on your kind comments to Olha.
All the best,
Parkes Estates
★★★★★ 5/5
GoogleGreat managing agents looking after my flat for many years and they have been wonderful
Jarrah · 16 May 2024
Agent replied · 15 June 2024
Hi, Jarrah. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 1/5
GoogleUnprofessional, rude and slow! Can't wait to move out
Kate · 25 August 2024
Agent replied · 15 June 2024
Dear Kate,
We're sorry to hear you've had a negative experience. We take these matters very seriously and our team will be in touch with you to ensure a ammicable solution is provided.
We are also reachable on 02073666332 or info@parkesestates.com
★★★★★ 5/5
GoogleParkes are the best letting agent I have dealt with. They were extremely friendly and found the exact flat that suited my needs. Would highly recommend to all others.
Kazim · 16 June 2023
Agent replied · 15 June 2024
We are thrilled to hear that you had a positive experience with us, Kazim. Thank you for recommending Parkes Estate Agents.
★★★★★ 5/5
GoogleVery pleased with Parkes Agents. Throughout the entire process our agent was extremely responsive, helpful, and professional and we truly had a stress-free experience. Highly recommended.
Tonya · 23 March 2025
★★★★★ 5/5
GoogleChantelle showed us round a property last week, she was fantastic! Would highly reccomended!
Sophia · 16 May 2024
Agent replied · 15 June 2024
Hi, Sophia. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleExcellent service and helpful staff who were willing to go an extra mile for us. Would recommend!
Nafeesa · 17 March 2024
Agent replied · 15 June 2024
We appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you for recommending Parkes Estate Agents!
★★★★★ 5/5
GoogleParkes Estate Agents were very flexible and made the flat-finding/signing process go very smoothly. I'd highly recommend them to anyone looking for housing!
Taylor · 19 September 2023
Agent replied · 15 June 2024
Thank you so much for taking the time to share your wonderful experience Taylor, We're absolutely thrilled to hear that you had such a positive interaction with our team!
Your kind words truly mean the world to us. We're dedicated to providing exceptional service and creating memorable experiences for all our clients, and it's incredibly rewarding to know that we've met your expectations.
★★★★★ 5/5
GoogleVery good experience with Jonas Madu who proved very responsive and available for any questions. Fairly quick process overall.
NOLWENN · 18 December 2023
Agent replied · 15 June 2024
Thank you so much for the kind review, it is much appreciated.
★★★★★ 5/5
GooglePerfect service from Bouchra
Nasser · 13 August 2024
Agent replied · 27 August 2024
Hi, Nasser. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleAmazing service! Exceeded my expectations. Very responsive and polite and the deposit matter was processed speedily and fairly. Well done to the team.
S · 16 June 2023
Agent replied · 15 June 2024
Thank you for your fantastic review! We're thrilled that our service exceeded your expectations.
Our team takes immense pride in providing exceptional service, and it's truly heartwarming to know that our responsiveness, politeness, and efficiency were all to your satisfaction. Your kind words mean a lot to us, and we're elated to have earned your trust and appreciation.
★★★★★ 5/5
GoogleIt's been great working with Bouchra! Highly recommend her to anyone looking for a property to rent
Magic · 18 November 2023
Agent replied · 15 June 2024
Thank you for your feedback, and we're thrilled to hear about your positive experience with us.
Your high recommendation of our services is greatly appreciated. At Parkes, we strive to provide exceptional service to all our clients, and your endorsement reinforces our commitment.
If you or anyone you know is in search of a rental property or any real estate assistance in the future, please don't hesitate to reach out. We're here to assist and ensure a smooth process.
Thank you for choosing Parkes Estate Agents, and we look forward to serving you and others in the future.
★★★★★ 5/5
GoogleWe rented a flat in Kensington from parks estates for 2 years and it has been a great experience they’re always responsive quick and kind to deal with. I highly appreciate the surface they have provided throughout our tenancyPositiveResponsiveness, Quality, Professionalism, Value
Yasmin · 16 June 2020
Agent replied · 15 June 2024
We are thrilled to hear that you had a great experience renting with Parkes Estate Agents in Kensington. Thank you for your kind words and for choosing us as your estate agent.
★★★★★ 5/5
GoogleA very professional and accommodating Estate agency, I was very pleased with the excellent customer service James provided, highly recommend them.
Deji · 16 June 2023
Agent replied · 15 June 2024
We appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you for recommending Parkes Estate Agents.
★★★★★ 5/5
GoogleWe have been through a rather smooth year with the help of the Parkes agency
Qianyang · 19 October 2023
Agent replied · 15 June 2024
Dear qianyang,
We're delighted to hear that you've had a smooth year with our assistance. Your satisfaction is our ultimate goal, and we're thrilled to have been a part of your journey.
If you ever require further assistance or have any inquiries in the future, please don't hesitate to reach out. We're here to support you.
★★★★★ 5/5
GoogleFrom the start of viewings to till the last bits, Parkes whole team has worked extremely hard and James in particular put in a lot of effort to ensure both parties are happy. Very Professional!PositiveProfessionalism
Cheng · 28 August 2021
Agent replied · 15 June 2024
We are thrilled to hear about your positive experience with Parkes Estate Agents and James. Thank you for taking the time to share your feedback with us. If you have any further questions or need assistance, feel free to reach out to us at 020 7368 6332.
★★★★★ 5/5
GoogleJames, and Parkes Agents as a whole, were incredibly helpful in my search for a flat. Any questions and concerns I had were addressed promptly and professionally. Excellent service, I highly recommend Parkes, and James especially.PositiveValue
Lorik · 16 June 2021
Agent replied · 15 June 2024
We are thrilled to hear about your positive experience with Parkes Estate Agents and James. Thank you for recommending us!
★★★★★ 5/5
GoogleThank you CAMILA for your service.
Sanson · 16 April 2024
Agent replied · 15 June 2024
Hi, Sanson. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 3/5
GoogleI'm facing some troubles with minor issues in Dawson House.
Jonas and John are incredible professionals🔋 …
Ricardo · 21 July 2023
Agent replied · 15 June 2024
Thank you for getting in touch regarding the minor issues you faced at Dawson House. We sincerely apologise for any inconvenience this may have caused you, and we truly appreciate your patience and understanding.
We're glad to hear that both Jonas and John have been providing you with professional assistance. Rest assured, our team is dedicated to resolving these issues and ensuring that your experience is nothing short of excellent.
Please feel free to reach out to us directly if you require any further assistance. Thank you for giving us the opportunity to rectify these concerns, and we're here to support you every step of the way.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.