Trusted Agent profile · London

Onslows Estate Agents London reviews

4.7

★★★★★ Excellent

171 reviews across 1 platform

51 Chelsea Manor Street, Chelsea, London, SW3 5RZ

Onslows Estate Agents's office in London, at 51 Chelsea Manor Street, is rated 4.7 out of 5 across 171 reviews on 1 platform, including 171 Google reviews rated 4.7.

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4.7 / 5

171

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Honestly couldn’t have ask for a better team. Moving house can be stressful at the best of times, they made everything so easy and comfortable. A real family run business with a friendly dog to boot. Would recommend to anybody.

Mickey · 17 June 2020

5/5

Google

The staffs are very friendly, lots of information and easy to contact.

B · 18 June 2018

Agent replied · 16 June 2024

Thank you Warat, best wishes to you and Soo! Kind Regards, Lotti Kozlow, Managing Director

5/5

Google

Top professional, Lewis and Lotti look after you going above and beyond

Guido · 18 June 2018

Agent replied · 16 June 2024

Thank you so much Guido, always a pleasure working with you! Kind Regards, Lotti Kozlow, Managing Director

5/5

Google

Kind and understanding, highly recommend.

Johnny · 25 March 2024

5/5

Google

Super efficient and helpful team!

Shuang · 25 March 2024

5/5

Google

The experience is good. They are really nice.

Kunyan · 18 June 2019

Agent replied · 16 June 2024

Thank you so much Kunyan, you guys have been a pleasure to deal with :)

5/5

Google

Best agent ever! All of the team members are outstanding and helpful. Strongly recommended!

Alice · 21 August 2023

5/5

Google

I had a great experience with Onslows agency, they are very professional, they answer very fast and support you with specific requests. I will definitely suggest them to my friends!PositiveResponsiveness, Quality, Professionalism, Value

Marcella · 17 June 2021

5/5

Google

Very good agency. Friendly, professional and very helpful team.

Mohamad · 18 June 2018

Agent replied · 16 June 2024

Thank you Mohamad... Keep us posted with the new venture, we are all super excited for you! Kind Regards, Lotti Kozlow, Managing Director

5/5

Google

Nice, and reliable. Perfect choice for us.

Danni · 18 June 2019

Agent replied · 16 June 2024

Thank you Danni, lovely to hear. We're always happy to help :)

5/5

Google

Lewis, not just an agent, a friend!

Harry · 18 June 2019

Agent replied · 16 June 2024

Cheers Harry, pleasure dealing with you! Lewis

5/5

Google

Excellent customer service! Would highly recommend to all.

Thomas · 18 June 2018

Agent replied · 16 June 2024

Thank you Thomas, always a pleasure to receive such positive reviews! Kind Regards, Lotti Kozlow, Managing Director

1/5

Google

They increased the price as soon as we called them. Very unprofessional and rude staff.

Spike · 17 June 2023

5/5

Google

Really friendly and professional service. Highly recommended!

J · 18 June 2018

Agent replied · 16 June 2024

Thanks so much Mr H, always here to help! Kind Regards, Lewis Genney, Managing Director

1/5

Google

Very rude agents - stay well away

Lee · 26 December 2017

Agent replied · 24 December 2024

Lee, many thanks for taking the time to leave feedback. We may not have been correct in our assumptions, it's impossible to say as the Tenancy did not go ahead, but unfortunately, if we have even the smallest suspicion that a property will be used for sub-letting purposes, then we cannot proceed. This particular Landlord, in owning a property opposite to Harrods, has been a victim of subletting before and is particularly strict. We have just won both Gold and Silver awards from All Agents for our excellent customer service skills - so I can only apologise that you feel our service was below par. Kind Regards, Lotti Kozlow, Managing Director

5/5

Google

Excellent agency. Very knowledge and professional.

Greg · 18 June 2018

Agent replied · 16 June 2024

Dear Greg, thank you for taking time to leave a review, always a pleasure to receive such positive feedback! Kind Regards, Lotti Kozlow, Managing Director

1/5

Google

Very rude agents - stay well away

Steve · 18 June 2017

Agent replied · 16 June 2024

Lee, many thanks for taking the time to leave feedback. We may not have been correct in our assumptions, it's impossible to say as the Tenancy did not go ahead, but unfortunately, if we have even the smallest suspicion that a property will be used for sub-letting purposes, then we cannot proceed. This particular Landlord, in owning a property opposite to Harrods, has been a victim of subletting before and is particularly strict. We have just won both Gold and Silver awards from All Agents for our excellent customer service skills - so I can only apologise that you feel our service was below par. Kind Regards, Lotti Kozlow, Managing Director

1/5

Google

Avoid like the plague

Martin · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to leave a "genuine" review. As you can imagine, we keep a note of everyone we deal with and have absolutely no record of you, Martin Bergmann. Perhaps you could email on info@onslows.com and let us know how we let you down...

5/5

Google

Lewis and Lotti are an amazing duo, very efficient, reliable and fantastic organisation. Im really happy with their time and efforts into finding our new home and everything running smooth! Jade

Jade · 18 June 2019

5/5

Google

Lotti, Lewis and Roby gave us an amazing service, they have been really professional and efficient , I highly recommend them !

Benoit · 17 June 2021

5/5

Google

Very responsible and professional real estate agency.

Wenjie · 17 June 2022

5/5

Google

Great experience, very friendly and helpful - quick turnaround and helped with council tax etc. Definitely recommend

Danny · 17 June 2020

5/5

Google

Rating only, no written review.

James · 27 November 2025

5/5

Google

Great Staff. Quick referencing and beautiful apartment

V · 17 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Onslows Estate Agents's Google reviews

Questions about Onslows Estate Agents London

How many reviews does Onslows Estate Agents London have?

Onslows Estate Agents's London office has 171 reviews across 1 platform: 171 on Google.

What is Onslows Estate Agents London's rating?

Onslows Estate Agents London is rated 4.7 out of 5 across all 171 reviews, and 4.7 out of 5 on Google from 171 reviews.

Where is Onslows Estate Agents's London office?

Onslows Estate Agents London, 51 Chelsea Manor Street, Chelsea, London, SW3 5RZ.

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