Trusted Agent profile · London
★★★★★
69 reviews across 2 platforms
272 Mitcham Road, London, SW17 9NT
Next Step Estates South West Ltd's office in London, at 272 Mitcham Road, is rated 4.8 out of 5 across 69 reviews on two platforms, including 67 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleNext Step have been managing my rental property for the past 2 years. They have been consistently efficient throughout this time, keeping in contact regularly and reporting any issues as soon as they surface. They have an excellent band …
Thank You
5/5
GoogleNext Steps Estates have been professional and efficient in all my interactions with them to date. Their kind-natured staff go the extra mile to make sure their clients receive the best service possible and I would highly recommend using them.
Thank you very much for the kind words....it was equally a pleasure to help you.
5/5
GoogleThe team is very friendly and responsive. Shanuga has very good communication skills and was very helpful.
Thank you for your review. It was a pleasure to help you.
5/5
GoogleAsad and the team are the perfect example of what a lettings agent in London should be. They exceeded expectations throughout my tenancy with them, from the responsiveness to my queries to their can-do attitude in getting any problems resolved. Efficient, Effective and Excellent; I can't recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAsad was brilliant throughout the process of buying my new flat- very professional, really informative, kept me up to date and informed at each stage. He really made the whole process as stress-free as possible. I would definitely use Next Step Estates again and I would highly recommend the company.
5/5
GoogleAsad and his team are professional and efficient, always responsive and made our move happen quickly and smoothly. We are really grateful for this brilliant service and happy to be in a property managed by Next Step.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGenuinely professional service from all the team. I cannot speak highly enough of the service this company offers compared to other agents. All the guys were very thorough, pleasant and patient, while made sure all info was provided and understood. In addition to competitive rates, the team are professional and friendly and always respond to phone calls and emails immediately.
Thank you Joshua for the kinds words. It was a pleasure to helping you to find a new home.
2/5
GoogleEverything has to be chased up and I’ve never had the phone answered before 3 times of trying to call in a day.
Hi Sally, Are you sure you have the right Next Step? As we have no record of a Sally and as a small business we pride ourselves on offering a very personable service. Please contact me (Asad) on 02087676181 and I will personally assist you. Many Thanks
5/5
GoogleHaving dealt with Next Step Estates for the past year, I always found the staff to be very professional, approachable and understanding. Any queries or issues I had were always dealt with quickly and appropriately. I always found the staff to be very helpful and empathetic in all situations and no problem was too small for them to sort out. They definitely have the happiness, comfort and best interests of their clients at the forefront of their minds which I believe is a huge reassurance for anyone looking to rent or let.
5/5
GoogleNext Steps Estates have been an absolute delight to help us with moving into our new flat. In 11 years of renting, I've never come across an estate agents who have been as responsive and accomodating. Whenever we've had any issues, things …
5/5
Googlethis estate agent is very good. they look after my flat and generally find a good tenents. they regulaly inspect the flat and send me reports and rectify all the problems.mr Azad who is the manager and very efficent and answers my calls promptly.
Thank you for the comments and continued support. Our team also really enjoy working with you too.
5/5
GoogleEchoing what everyone else has said, Asad and team were super helpful and on the ball in terms of getting everything sorted. Would highly recommend!
5/5
GoogleI randomly walked into their offices looking for new place to rent for my wife and me. I was helped immediately with friendly, warm and professionalism. I was in a rush and all the information I needed was delivered with ease and was easy to understand. By the time I arrived at work a follow up email with all the info was send to me and I can honestly say the service so far was superb.
5/5
GoogleAssad and your team, thank you very much for your professional work and help, my husband and I are very pleased and happy to cooperate with you!!!
Thank You. It was a pleasure to help you.
5/5
GoogleBest estate agent ever work with!!!! thank you Asad for all your help :DPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAsad has very helpful with any queries that we had .Our move-in process went smoothly
Thank you Anant, glad to be of service and I wish you all the best.
5/5
GoogleMy wıfe and I started to use Next Step Estates 3 months ago and durıng thıs tıme Nılshan was extremely helpful,went extra mıle contactıng us day&nıght sortıng out any ıssues we had and dealt wıth ıt. Wıthout a doubt Nılshan and Next Step Estate's team was the best and very pleased wıth the support we receıved.Frıendly,knowledgeable and quıck respond .Hıghly recommended them.Serhat&ArzuPositiveQuality
5/5
GoogleMy partner and I started renting with Next Step Estates 3 months ago, and the entire time they have been, without a doubt, the best company I've ever dealt with. Easy to contact, knowledgeable about the flat and happy to look into anything they couldn't answer on the spot, and impressively fast to answer emails. Would recommend them in a heartbeat.PositiveResponsiveness, Quality
5/5
GoogleThe best agency ever! We are really happy about the whole process when we rented our current property with them, very helpful and everything very clear and transparent. I would recommend 100% !!
Thank you David for the kind words.
5/5
GoogleI had a wonderful coincidence while looking for an property with my family, which brought me to this agency. I was lucky enough to meet Asad -(he is an agent in this agency), and I have been working with him for 1.5 years. …
5/5
GoogleRented a house through them for a couple of years, no issues at all. They were always very professional and responsive and dealt with all reported issues quickly. Definitely one of the better agencies, would be very happy to use them again
4/5
GoogleVery helpful went above and beyond. Quick to sort out any issue. Happy service.PositiveResponsiveness, Professionalism
Thank you Ashleigh, it has been a pleasure to help you.
5/5
GoogleFriendly and helpful staff who where always quick to reply and deal with any problems I had while renting. They always tried to help everyone in the shared house so that we could all enjoy living there, something that isn't always easy to do but the acted professionally and respectfully to all. Couldn't recommend these guys more.
5/5
GoogleReally attentive and quick with responding! Glad we went with this agency, both Asad and Nilshan in particular have been fab!
Thank you Faye for the review. I wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Next Step Estates South West Ltd's London office has 69 reviews across two platforms: 67 on Google, 2 on Facebook.
Next Step Estates South West Ltd London is rated 4.8 out of 5 across all 69 reviews, and 4.7 out of 5 on Google from 67 reviews.
Next Step Estates South West Ltd London, 272 Mitcham Road, London, SW17 9NT.
