Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe met with a number of local estate agents in the area, Richard Scotford of Next Move was head and shoulders above his competitors.
Next Move provided a thorough and trustworthy service ; we benefited from Richard’s wealth of experience in the area, we would definitely recommend Richard and his team .
Jonathan · 2 April 2026
★★★★★ 5/5
GoogleNextmove managed to sell my house and help me find the ideal flat to downsize. Throughout the process Richard was positive without being naive, kept in close touch and effectively made both sales happen to my advantage. He knows the area well and gives realistic valuations. He was both energetic and enthusiastic on my behalf whilst being pragmatic. He was always on the line when I had queries and I trusted him to be honest and straightforward in his judgement. Highly recommended.
Andrew · 22 March 2024
Agent replied · 20 June 2024
Thank you for your 5 star review, very much appreciated
★★★★★ 5/5
GoogleI’ve been renting in London for twelve years and my experience with Sean and Right Move has without a doubt been the most pleasant and straightforward with an estate agent. Sean is friendly, personable and helpful, and has assisted and supported my partner and I throughout gaining our new flat. I often find London estate agents treat you as disposable and unimportant even though you’re trying to find something as important as your new home. This isn’t the case with Sean. I feel like he genuinely cared about us getting the right place and was there to make it happen. I feel very reassured and in the future, I would use Next Move again.
Ainsley · 16 March 2024
Agent replied · 20 June 2024
Many thanks for the 5-star rating!
★★★★★ 5/5
GoogleI have been renting 2 properties through Next Move for many years now and have always been very happy with my experience. They have always successfully found good new tenants for me at decent rates and offered sensible advice. Over the years they, and particularly Sean, have been really supportive to me about many other matters, as I manage the property myself once rented out. I have often called them for advice on certain issues related to renting, they have always kept keys for workmen to collect as I live the other side of the city, and have even gone out of their way to go over to the flat for me to help in emergency situations. I can really recommend renting through this company
Rosalind · 21 February 2024
Agent replied · 20 June 2024
Thanks so much for taking the time to leave us a 5-star rating, it's very much appreciated
★★★★★ 5/5
GoogleNext Move were great to deal with, particularly Guy and Richard who always gave re-assuring advice and were a pleasure to deal with throughout the purchasing process. I'm very grateful to them for finding my property - very happy to be finally settled in Stoke Newington.
Phil · 16 April 2025
Agent replied · 16 April 2026
Happy that you've had such a positive buying experience...welcome to Stokey!
★★★★★ 5/5
GoogleSean was the best support in guiding us to find the perfect rental property. He was really patient, flexible and consistently responsive and even showed us the flat at late notice on a Saturday and got our offer through to the landlord super fast so we could secure the place. Next Move as a company are very professional and I highly recommend them.
Eliza · 26 July 2024
Agent replied · 24 October 2024
Thanks for your five star review, always a pleasure!
★★★★★ 5/5
GoogleI first used Next Move in 1989 to sell a flat, and recently returned to Next Move to sell my house in Stoke Newington. Guy, and Richard were excellent in their advice, professionalism, and attention to bringing the sale to Completion. They …
Rafique · 16 April 2025
Agent replied · 16 April 2026
Hi Rafique, thanks for your kind words and positive feedback, it's been a real pleasure doing business with you.
★★★★★ 5/5
GoogleI had the pleasure of working with Sean at Next Move during our recent property search for rental, and I couldn’t be more pleased with the experience. From the very first meeting, Sean was professional, approachable, and extremely …
Alice · 16 April 2025
Agent replied · 9 September 2025
Hi Alice....Thank you very much for your 5 star review! We're very happy that we could help you, and are delighted to hear of your great experience with Sean and Next Move.
★★★★★ 5/5
GoogleAlthough I didn’t directly rent a property through next move, I saw a number of properties with Sean. Sean was a delight to engage with, he was enthusiastic and very knowledgeable of the local area. I would highly recommend!
Anthony · 16 April 2025
Agent replied · 16 April 2026
Thanks for your review, happy to be of service.
★★★★★ 5/5
GoogleWhenever we had problems with the flat, they would respond quickly - usually they would respond the next day or in two days to address the problem - and would have the repairmen come as soon as possible. Though, earlier during our tenancy they had used an online portal to collect complaints for maintenance but then stopped using it without us being aware of it. I think this would be an area that can improved. Otherwise, Sean has been really lovely and friendly to my friends and I.
Muhammad · 24 September 2024
★★★★★ 5/5
GoogleFriendly and supportive in what was an extremely stressful move. Guy was great both at selling our house and providing over the phone support to a panicked mother and seller. They also took fantastic photos and videos. Thanks
Sarah · 11 February 2025
Agent replied · 9 September 2025
Dear Sarah...Thank you so much for your glowing 5-star review!
★★★★★ 5/5
GoogleA very positive experience selling my house with Next Move at Stoke Newington . Guy was professional and competent throughout keeping me informed at every stage and resulting in a smooth, successful sales process.
Jean · 28 March 2025
Agent replied · 16 April 2026
Thank you very much for your review!
★★★★★ 5/5
GoogleI have known NextMove for many years, having bought and sold previous properties with them and most recently with the sale of my Stoke Newington house of 20+ years, in what is a difficult market. NextMove offer a more relaxed approach to the housing market whilst offering a lot of local knowledge and expertise, making you feel at ease throughout the buying or selling process. Communication is clear, which makes transactions smooth and stress-free. If you're looking for an estate agent that combines professionalism with a friendly, down-to-earth attitude, NextMove is an excellent choice.
Clive · 19 March 2025
Agent replied · 25 August 2025
Dear Clive...Thank you for your feedback and 5 star review. It's been a great pleasure doing business with you and we wish you the very best for the future.
★★★★★ 1/5
GoogleAvoid at all costs. Everyone we’ve had to deal with from NextMove has been unprofessional, aggressive and rude. Questions were always met with either hostility or complete silence. Abdul was particularly nasty to deal with.
The agency failed to provide us our deposit protection certificate, and quietly tried to deduct our deposit for “professional cleaning”, which was not in our agreement. When we tried to dispute and asked evidence and justification, we didn’t get a response for nearly a month after moving out. It’s particularly sketchy that within 24 hours of threatening legal actions, we received our deposit back in full.
Stay away from NextMove if you’re a tenant looking. If you’re already in an agreement, they will try to threaten and scam you out of your deposit. Do not let them!
Edit: I see a lot of tenants in the reviews not getting their deposit back so I wanted to clarify on my experience. When we moved in we did not receive the deposit scheme certificate (we didn't know, first time renter in London/UK). So in the final correspondence to NextMove, we asked for the deposit scheme paperwork and threatened legal actions if either we didn't get our deposit refund OR the paperwork. We got our deposit back within 24 hours.
KIEN · 30 May 2024
★★★★★ 1/5
Google2 months that I’ m still waiting for get my deposit back after paying my rent every month with no issues . Deposit is 1100 pound they don’t even answer to the mail , try to deduct 300 pound from my deposit from a mattress that I bought , deducting from the deposit that I never received back 210 pound for cleaning the flat that was full of mould . Leave me with no heater for 2 weeks in the middle of winter . Try to ask the guy that take over my flat 8000 pound of deposit ,
Sofia · 21 April 2024
★★★★★ 5/5
GoogleI would highly recommend Guy at Next Move. He handled the sale of our flat very well and was always available for advice and guidance. I found his particular style and manner very reassuring when navigating the sale, as he stayed calm and upbeat even when there were the inevitable bumps in the road. Have recommended him to friends who are selling locally too.
Ruth · 21 November 2024
★★★★★ 5/5
GoogleWe had a great experience of Next Move which helped us to sell our 2beds Hackney flat. Richard is knowledgeable of the area which really helped. They handle the process very professionally in each step: from the marketing, the viewings throughout the sale and final exchange. Highly recommended
Michela · 23 December 2023
Agent replied · 20 June 2024
Thank you very much for your review!
★★★★★ 4/5
TrustpilotChristian Eldershaw at Next Move
I sold my flat with Christian Eldershaw at Next Move in Stoke Newington. He was great, almost always easy to contact, calm and helpful when I was stressed out towards the end of a difficult period before exchange.
Fischface · 9 September 2026
★★★★★ 5/5
GoogleI viewed many properties with various estate agents throughout my purchasing journey, and the team at Next Move stood out as by far the most friendly and personable. Guy struck the perfect balance between representing the seller while also showing genuine respect for me as the buyer. I truly appreciate Next Move's personal approach, and I’m incredibly grateful to now have the keys to my dream home!
Mimi · 13 March 2025
Agent replied · 9 September 2025
Dear Mimi...Thanks for your five stars, we really appreciate your positive feedback.
★★★★★ 5/5
GoogleGreat service, very tentative to our needs and listened to our requirements. We needed a place that my disabled stepmum could use and stay whenever she's comes to visit. Our agent/advisor Sean helped us immensely and gave us great advise, showing us a great range of properties that we found within our budget. Highly recommend this agency and their great customer service.
MrBeatsbattalion · 17 April 2025
Agent replied · 16 April 2026
All part of the service! Thanks for your five star review.
★★★★★ 5/5
GoogleHaving had disappointing experiences with other Letting Agents in the area, Next Move and Shaun were just fantastic with getting our rental flat in Stoke Newington on to the market and let in no time at all. Big thank you to Shaun.
Glenn · 22 January 2024
Agent replied · 20 June 2024
Thank you Glenn for your 5 star review....We are happy that you have had such a great experience working with Next Move!
★★★★★ 5/5
GoogleI just cannot praise this company enough. They’ve managed my property for about 12/13 years and as a lettings company they are OUTSTANDING. They also sold my flat for me and as we went through many ups and downs throughout the selling process they were stand down AMAZING, professional, kind, helpful and never failed to support me.
Sean in lettings is a true professional who loves his job and his customer service is A1. He helped me move unwanted furniture, always kept in touch and is an encyclopaedia about the lettings market. I can’t say enough good things about Sean …… thank you again 🙏
Everyone at this company are consummate professionals: Guy, Lawrence, Dionne, Sean.
Thank you for helping me navigate the selling process and for going out of your way to help me and for doing things that did not fall within your realm of responsibility.
Amazing. Outstanding.
And THANK YOU 🙏
Sarah · 20 June 2024
Agent replied · 24 October 2024
Hi Sarah...Thank you so much for your glowing review, its been a pleasure to work with you over the years, we wish you all the best for the future!
★★★★★ 5/5
TrustpilotI have had dealings with Sean and the…
I have had dealings with Sean and the team at Next Move for a number of years and always dealt with me with a high level of professionalism making all my dealings with extremely easy and a pleasant experience all around. I can’t recommend them enough
Mr · 13 February 2025
★★★★★ 5/5
GoogleI can’t recommend this estate agent highly enough. We have not had a good experience with other estate agents we have used in the past but Next Move was really excellent on our sale and purchase. We were working with a difficult market and when the stars aligned, various issues in the chain, but Richard navigated all of that brilliantly and kept the sale on track. He really held the whole transaction together. He and the sales team were responsive and available whenever we needed to speak to them and we felt we could trust them throughout the process. I would thoroughly recommend them to anyone looking to buy or sell a property.
Caroline · 22 March 2024
Agent replied · 20 June 2024
Thank you so much for your review...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.