Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe rented a house with Next Home and we are very pleased. They were open to negotiating some terms, were willing to repair the house when requested and sent us a series of reports proving the safety of living in this house. I strongly recommend renting with them.
Dionata · 21 June 2023
★★★★★ 5/5
GoogleI have been working with NextHome for many years. They delivered an excellent service in managing my property that exceeded my expectations! They are super helpful and professional in dealing with difficult tasks. I would highly recommend NextHome to anybody who wants to let their properties! My special thanks for the dedicated team!
Hailin · 21 June 2022
★★★★★ 5/5
GoogleI had an opportunity to work with this company, Glenn in particularly. And I could say he is one of the best real estate agents I had pleasure to work with. With his help the sale of my friends home went so easy and quick. Thank you so much for your help!!!!
Danguole · 21 June 2022
★★★★★ 1/5
GoogleCompletely unprofessional. Left 3 young professionals homeless in London telling them the NIGHT BEFORE they were meant to move in they were unable to, even though they met all criteria. Absolutely shocking behaviour. Do not even think about going into any sort of contract with them, untrustworthy, unprofessional and unsafe!NegativeProfessionalism
Sophie · 21 June 2022
★★★★★ 1/5
GoogleMy friends have been de-accepted and left homeless by this agency and the landlord of the property on which they had paid a holding deposit. Now having to sofa surf with us and pay for storage. Avoid this agency and use the many other good ones out there.NegativeResponsiveness, Professionalism
Julia · 21 June 2022
★★★★★ 5/5
GoogleFrom viewing to receiving my keys the process was seamless. Great communication from the office and any queries were dealt with quickly.
Corban · 21 April 2024
★★★★★ 5/5
GoogleWe had an issue with our central heating in the way we did not have heat in our house .I have liked their time management and their team who were very professional .I would cladly recommend this Agency. Thank you very much !PositiveResponsiveness, Quality, Professionalism, Value
Ioana · 21 June 2021
★★★★★ 5/5
GoogleI attended a viewing yesterday and I was really happy to meet Shaniece who was very kind and helpful showing me properties and explaining everything.
Fay · 21 June 2023
★★★★★ 1/5
GoogleNo one ever seems to call back or return any calls and emails
Adam · 22 March 2024
★★★★★ 5/5
GoogleGood experience with the Next Home.
Blessy · 21 April 2024
★★★★★ 1/5
GoogleNot happy with this service at all.....holding deposit still not paid back....starting to think it's a scam place
Penny · 21 June 2023
★★★★★ 1/5
GoogleI would give them 0 stars, but Google won't let me.
Update: haven't changed my mind.
Hugh · 21 June 2023
★★★★★ 1/5
Googleomg, never deal with this firm, supposed to be moving after all check with weeks of notice and cancelled day beforeNegativeResponsiveness, Quality, Professionalism, Value
Ian · 25 August 2022
★★★★★ 5/5
GoogleGreat experience with Next Home, they helped me with Letting out a property and also a sale. We will be using them again.
Mike · 21 June 2022
★★★★★ 4/5
GoogleReally helpful, had a nightmare trying to find a last minute property and they were really understanding. So pleased with the house
Caroline · 21 June 2022
★★★★★ 5/5
GoogleReally polite staff. One of the staff members by the name of Mitchell helped me alot throughout the moving process with right and clear information, also dealing with issues I've had quickly.
Jordan · 21 June 2020
★★★★★ 1/5
GoogleDo not use this agency they will leave you homeless with no explanation the night before you're supposed to be moving.
Hana · 21 June 2022
★★★★★ 1/5
GoogleReally shocking behaviour making my friends homeless by cancelling there contract the day of there planned move in, just unacceptableNegativeProfessionalism
Adam · 21 June 2022
★★★★★ 1/5
GoogleThis letting agent has left my friend homeless due to their complete incompetence. Do not use. Outrageous behaviour.NegativeResponsiveness, Quality, Professionalism
Jenni · 21 June 2022
★★★★★ 1/5
GoogleOutrageous that people who have paid deposits and provided references are left homeless with no explanation!!NegativeResponsiveness, Quality, Professionalism
Marianne · 21 June 2022
★★★★★ 5/5
GoogleTop service and made sure everything went swimmingly for me during the stress of moving!
CHRISSY · 21 June 2022
★★★★★ 5/5
GoogleNext Homes have been my landlords got 8 years and they customers service is spot on no complaints. Friendly team
Onikeh · 21 June 2021
★★★★★ 1/5
GoogleAbsolute worst estate agents I've come across. Totally unprofessional. AVOID.NegativeResponsiveness, Quality, Professionalism
Owen · 25 August 2022
★★★★★ 1/5
GoogleDo not rent a property from them. The moment you sign the contract the problems start.NegativeResponsiveness, Professionalism
Ivan · 23 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.