Trusted Agent profile · London

Next Home Ltd London reviews

3.7

★★★★★ Good

99 reviews across 1 platform

318 High Road, Leyton, London, E10 5PW

Next Home Ltd's office in London, at 318 High Road, is rated 3.7 out of 5 across 99 reviews on 1 platform, including 99 Google reviews rated 3.7.

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3.7 / 5

99

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I instructed Glenn at Next Home to sell my property. He acted immediately and was able to get me a great number of viewings to which I received a lot of offers. He was contactable throughout the entire sale and really helped with ensuring that any issues identified within the conveyancing were dealt with in a professional and timely manner. I have recommended Glenn to all my family and friends and they have all had a great experience with their purchases and sales. I wish all estate agents were this helpful. Will only ever use Glenn at Next home.

Rachael · 17 December 2025

5/5

Google

I recently rented a property through Next Home Ltd, and the experience was outstanding from start to finish. Laquay was an absolute pleasure to deal with...professional, friendly, and always quick to respond to any questions I had. He made what can often be a stressful process feel smooth and straightforward. A big thank you as well to Glenn and the team for running such a well-organised and efficient agency. Their communication was excellent throughout, and I always felt supported and informed at every step. I’d highly recommend Next Home Ltd to anyone looking for a reliable, approachable, and professional estate agent.

Angel · 17 November 2025

5/5

Google

I had a wonderful experience with Next Home from start to finish, the process was smooth and stress free. A special thank you to Laquay, who was incredibly helpful, patient, and professional throughout my application. He kept me updated every step of the way and made sure everything went through perfectly. I really appreciate his kindness and efficiency he made the whole process so much easier for me I’m so excited about my new place and truly appreciate all the help. Definitely recommend this agency if you’re looking for somewhere new

Ayo · 17 October 2025

5/5

Google

We had an absolutely brilliant experience with Next Homes Ltd throughout the purchase of our new flat. From start to finish, Glenn and the entire team were incredibly helpful, professional, and supportive. Nothing was ever too much trouble, and their communication was always clear and timely, which made the whole process smooth and stress-free. We honestly couldn’t thank Glenn and the team enough for all their hard work. Highly recommended!

Terry · 21 November 2025

5/5

Google

Next Home, especially Glenn and Lilly, has been a breath of fresh air to work with. Lilly is a lovely young lady whom has been so pleasant and helpful and Glenn has been a wealth of knowledge and has made this whole process a whole lot easier for us. Would highly recommend this Company. Great team. Thank you Next Home.

Victoria · 21 November 2025

5/5

Google

Glen and his team were extremely helpful in finding us a property in Chelmsford quickly after our own home was flooded. He and his team were efficient and knowledgeable and whenever we had any questions they were responded to promptly. We hope we are never in the position to need to rent under the same circumstances but if we did we wouldn't hesitate to use Glen and his team. We would recommend them to our friends and family.

Helen · 24 April 2025

1/5

Google

There is a reason this estate agent only has 3.2 stars, they will make up excuses to use up your deposit and not refund it when needed. Shaniece West can’t stick to one thing and continuously changes up her story. She has a stinking attitude and was in the mood of keeping the deposit even though this estate agent hasn’t done anything towards helping with the letting of a property. I recommend you consider a different agent as this particular agent and their staff have attitude problems, it’s evident through other reviews too.

Asad · 25 August 2023

Agent replied · 20 June 2024

Dear Asad, Thank you for taking the time to leave a review. We cannot place your name to a specific property, so please let us know the specific details by emailing lettings@nexthomeltd.co.uk . Please note, if you have placed a holding deposit and provided misleading/incorrect information, this could potentially lead to you could sacrifice the deposit. The terms are detailed to applicants upon any offer.

1/5

Google

The worst agent i have ever met. Do not do the needed things for the home renting people. Just looking for the cash. We wait for them to do the maintenace things for us and they just give us excuses everything and at last they say, we can't do that. Everything we go always have to come back upset and frustrated only. Waste of people only

Joshna · 17 April 2025

Agent replied · 17 April 2026

Hi Joshna, As you know, the landlord of your building manages the maintenance of the building. Very unfair review. … More

5/5

Google

Glenn is so helpful and he is patient explaining some of the things that I find confusing which is a rare thing to find these days. Very friendly too.

Loraine · 21 November 2025

5/5

Google

Great service! The process of finding my new property was smooth and stress-free. Huge thank you to Laquay for being so helpful throughout. I’d definitely recommend this agency

Devene · 28 November 2025

5/5

Google

Unbelievable service from Glenn and the team very proactive and knowledgeable within the property sector helped me rent my property in no time

Cottage · 21 November 2025

5/5

Google

Organising a move is incredibly stressful. I was given next to no time to prepare and find accommodation and it was quite overwhelming. I found a property online and booked a viewing with Shaniece. Ever since I viewed, Shaniece has been so efficient in dealing with my application and sealing the property for me. The process has been swift and effortless with next to no stress. Thank you NextHome!

Joel · 24 September 2023

5/5

Google

I can honestly say I have never come across such a dedicated and professional firm . I have worked with Glenn for over 12 years and he has always been courtesy and professional throughout the years . I have established genuine professional relationship with him and he has always been fair and honest . Our latest venture was the selling of a much loved sentimental property. Glenn took the time to make sure I was informed of each process and ensured I was informed about everything . I have to admire his calmness and integrity. You will not find a better agency in Leyton who will fulfil all your needs. Thank you so much Glenn , David, Shannen and Alexia for your professionalism throughout .

Andria · 21 June 2022

5/5

Google

Lilly was really reactive and helpful. We had a great experience.

Vincent · 5 December 2025

5/5

Google

Glen was most helpful estate agent. Would highly recommend

Chris · 17 December 2025

1/5

Google

DO NOT TRUST THIS AGENCY. I used this agency I applied for a property. I spoke with Shaniece who strung me along for over a month letting me believe I would be accepted for the checks. However she kept changing things I needed for the …

Mehrdad · 17 April 2025

Agent replied · 17 April 2026

Dear Mehrdad, We are obviously unable to explain why your holding deposit was sacrificed due to date protection. We use a 3rd party reference agency (FCC paragon) to vet our … More

1/5

Google

DECEPTION! TIME WASTERS!! INHUMANE!!!If I could give zero stars to them then I would! They made no efforts in telling me that the room that I booked for viewing was no longer available. Instead they waited for me to attend the viewing and then showed me a different room. I expressed to the agent that this isnt the room that they have shown us and I have travelled a long way to come see the property. The agent seemed to care less. Was being more pushy towards how its suitsble for me. Very unprofessional and unethical business practice. Next home ltd should take this feedback seriously and work on good business ethics because we are humans, not rats that you can enclose in your 14 bedroom shared filth hole that I viewed today. Felt more like a bed and breakfast/ hostel.

Sour · 26 January 2025

5/5

Google

Glenn is great. Really helpful

Steve · 21 November 2025

5/5

Google

Since selling my first property in 2016 I would only come to Next Home for anything property related. Recently moved, the service we received was 10/10. Especially Glenn and Shanice who was efficient and supportive every step of the way. I could not speak more highly of them!

K · 21 April 2024

5/5

Google

We are extremely satisfied from the service provided by Next Home. We rented a flat through them for two years and we didn’t have any issues. Very responsive, caring and friendly team. Big thanks to Shannen that was always ready to help and went extra mile when we needed it the most. I will definitely be happy to deal with the agency again in future.PositiveResponsiveness, Quality, Professionalism, Value

Roza · 25 August 2022

5/5

Google

I have found working with Next Home LTD an incredibly easy process. We found a place we loved on RightMove and Mitchell was really accommodating throughout the whole process - he found a viewing time that worked for us, and then work with us in the run up to moving in to make sure we had everything we needed. A few changes were needed in the property and Mitchell did everything he could to try and help us. If there are ever any problems, Mitchell does his best to deal with them as quickly as possible and we are so grateful for the stress free experience we've had renting through Next Home LTD.

Pippa · 21 June 2020

5/5

Google

We gave Next Home the job of selling our home and couldn't be more pleased. In the almost 30 years we lived there we had invested hugely in the place, extended the house, bought extra land from the council, added secure parking, etc. We never really expected to regain what we put into it, because nothing in the area was like it, but we did. It was a pleasure working with Glenn and David. They presented the house in the best possible light, viewings, video-including drone footage, they put a lot into it and we're thrilled. Selling a home can be stressful, but we always felt that we were represented by a team that had our backs 100%.

Banji · 24 September 2024

5/5

Google

Meeting Glenn through Next home made the daunting prospect of house buying so much easier ! He’s knowledgeable, friendly and professional too ! I would definitely recommend him to my friends !!

Leigh · 17 December 2025

1/5

Google

Sharing advertisement of different properties and they show you different ones. Also the descriptions are misleading just to get you in a viewing! Would not trust them!

PANAGIOTIS · 25 February 2025

Agent replied · 23 September 2025

Hi Panagiotis, I can’t find your details on our system. What property do you believe is misleading or different?

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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