5/5
The knowledge and patience of Tracey. She listened to what I needed and got it taken care of in a timely manner
The knowledge and patience of

Trusted Agent profile · London
Verified
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
The knowledge and patience of Tracey. She listened to what I needed and got it taken care of in a timely manner
The knowledge and patience of
5/5
Quick response and willingness to help…
Quick response and willingness to help us understand how to avoid this circumstance going forward.
5/5
They answered my questions so quickly…
They answered my questions so quickly when I called
5/5
Friendly service
Working to build confidence
5/5
Well explained guidance
5/5
The representative was very courteous
The representative was very courteous and ensured that she walked me through the process and I understood what I was doing before we ended our call. Yea
5/5
Timely answer on the Partner Support…
Timely answer on the Partner Support line and competent staff from our country that I could communicate with.
5/5
Quick positive help
5/5
Best Support Team anywhere
Whenever I have questions, the Support Team gets me the answer quickly and kindly.
5/5
The person took the extra effort to…
The person took the extra effort to help us. Very polite and helpful. The experience was exceptional.Thanks again.
5/5
Answered phone right away and solved…
Answered phone right away and solved both of my issues quickly.
4/5
knowledgeable associates
being with MRI since their "dos" then "window" to web base, in different companies,MRI proved they are worthy of being the leader.
4/5
Time to process my request
5/5
Everyone I’ve worked with or who has…
Everyone I’ve worked with or who has dealt with my issues has been very patient and helpful.
5/5
Always greatful with the results the…
Always greatful with the results the help and patience
5/5
Telephone response time was quick
Telephone response time was quick, the support representative was very focused on understanding and resolving my issue.
5/5
my issue was taken care of in a timely…
my issue was taken care of in a timely manner. My initialization report is now cleaned up from the outdated in process open certifications.
5/5
Great service from your employees that…
Great service from your employees that I have worked with, knowledgeable and patient with my questions! Rock Stars!!!
4/5
Great experience with Partner Connect…
Great experience with Partner Connect related to integrating Northspyre with MRI. Timely and extremely competent.
5/5
The customer was great
The customer was great. Quick response.
5/5
Almost every support person is…
Almost every support person is exceptionally knowledgeable and patient. It's a relief to have this service! Without it, I would have been lost more than once!
5/5
Thank you
Thank you! Fast and quickly resolved
5/5
MRI - We wouldn't use anything else!
Our company has been working with MRI for over 20 years. We truly enjoy working with our rep, Marcy Prezlomiec. She always gets us what we need and listens to our concerns.
5/5
Effective
Effective, fast, reliable service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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