5/5
TrustpilotExcellent service
Excellent service and understanding of the product we use.Able to assist and get us back operating the system very quickly.
Trusted Agent profile · London
Verified
MRI Software London reviews
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotUpdates are plenty
They keep me updated with webinars and information, not just via email but also pop ups when I log in.
5/5
TrustpilotThe importance of the need
What made the experience so great, was the immediate response to my need. The professionalism and attention to detail was a very good experience!
5/5
TrustpilotGreat Customer Service!!
The TEAM at MRI are always friendly and helpful. They are quick to respond and always provide great advice and solutions.
5/5
TrustpilotSupport
The case I raised was responded to quickly and the analyst provided detailed easy to follow solution. Very happy with the service provided.
5/5
Trustpilotwe had a good experience with MRI…
we had a good experience with MRI support in resolving the issue
4/5
TrustpilotGreat customer service.
5/5
TrustpilotMaking my job easy...
The software does amazing things helping me to do my job quicker and easier.
5/5
TrustpilotExcellent Service
My questions were answered in a matter of minutes. Answers provided were very straightforward!
5/5
TrustpilotGreat support team!
CTME support people are always willing to help! They have good coverage of "after hours" when I need them too!
5/5
TrustpilotCTM has excellent software support!
When you are new to CTM contract system you do need support and these folks are just a phone call away.. They are always pleasant, patient, and super helpful!
5/5
TrustpilotThis site is wonderful
This site is wonderful. They always keep you updated on your progress, which is nice when you have a lot of requests. They are very efficient, as well.
5/5
TrustpilotThe Tech knowledge was on point and…
The Tech knowledge was on point and made the process easy to understand and approach.Thanks- Much appreciated...
5/5
TrustpilotCarl Nelson saves the day.
The automated answering service was a little frustrating but once I connected with Carl he easily solved my problem.
5/5
Trustpilottimely response
very supportive team you have
5/5
TrustpilotI was given very specific information…
I was given very specific information regarding the issue we were having and provided the best possible solutions in a timely manner. Thanks.
5/5
TrustpilotI was helped with what I needed in a…
I was helped with what I needed in a promptly manner and I received a follow up call to make sure everything was ok.
5/5
TrustpilotIt's quick and clear and easy
It's quick response. The problem has been resolved on the same day. The direction given is clear and easy to follow.
5/5
TrustpilotJob Well Done
My representative was knowledgeable and helpful.
5/5
TrustpilotExcellent customer service
Excellent customer service. Really great program.
5/5
TrustpilotIn general the program works great and…
In general the program works great and the support if there is an issue is amazing, most things get sorted out within 24hrs.
4/5
TrustpilotFast and effective response to most…
Fast and effective response to most queries.The turnaround to force a client to resolve a matter and close the ticket, are in most instances too short.In general helpful feedback.
5/5
TrustpilotThe representative was very…Good.
The representative was very knowledgeable & helpful.
5/5
TrustpilotI always get professional and effective…
I always get professional and effective support from CTM. Love it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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