5/5
TrustpilotThe customer service was very good and…
The customer service was very good and gave me the answers to my questions to resolve my problem..
Trusted Agent profile · London
Verified
MRI Software London reviews
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat support and response
Have always been able to communicate with someone and have been able to resolve issues in a timely manner.
5/5
TrustpilotI’m very happy with MRI Software
I’m very happy with MRI Software, which is why I elected to continue using when I went out on my own as an independent broker 😊
5/5
TrustpilotLightning fast responses!
I had requested some of my personal information to be edited and the response time and how long it took for the changes to be implemented was exemplary!
5/5
TrustpilotFast and helpful support
Fast and helpful support. My problem was quickly identified and resolved,
5/5
TrustpilotA true pleasures
I have been working for over 6 years with MRI (former CML) and they have always help in a professional manner.
5/5
TrustpilotMRI has the best customer service
MRI has the best customer service, friendly, polite and savvy. Love working with CTMe and MRI.
5/5
TrustpilotAlways so professional and helpful
Always so professional and helpful. Our partners at BP are knowledgeable, efficient and friendly.
5/5
TrustpilotMRI Training
It was very informative and helpful.
5/5
TrustpilotI was giving two different numbers to…
I was giving two different numbers to sign in with and the person I was talking with took care of all my issues with no problem very helpful thanks
5/5
TrustpilotI was not able to save any PDF's to…
I was not able to save any PDF's to file smart as the adobe had updated and file smart hadn't. Called file smart support and spoke with Pepe who very kindly helped me.
4/5
TrustpilotIt went very well it did not take them…
It went very well it did not take them long at all .
5/5
TrustpilotExcelente
This specific case was resolve with special dedication.
5/5
TrustpilotFast efficient and know how to solve…
Fast efficient and know how to solve the issue.
5/5
TrustpilotI was verifying if my account was…
I was verifying if my account was closed and it was. The rep was very helpful.Thank you,
4/5
TrustpilotThe representative got the error
The representative got the error in my JE, and send me a way to solve it. Thanks
5/5
TrustpilotNew Employee
As a new employee every time I call in and ask questions the team of support people have been extremely helpful.
5/5
TrustpilotVery quick to respond & easy…
Very quick to respond & easy instructions to rectify the issue.
5/5
TrustpilotFast and Friendly Service
Friendly customer service agent. She was able to resolve my issue immediately.
4/5
TrustpilotI had a question regarding budgeting…
I had a question regarding budgeting and forecasting module. The responder was prompt and helpful.
5/5
TrustpilotExcellent customer service
Excellent customer service. Kind man and voice who was patient with me until we go all questions answered!
5/5
TrustpilotI changed cell and couldn't login with…
I changed cell and couldn't login with Okta, I called MRI and the nice woman helped me solve the problem in no time! I was impressed!
5/5
TrustpilotWonderful People
It never fails to get the assistance I need and a wonderful person on the other side doing everything they can to fix my issues and do it with kindness and thoughtfulness Ann Davis
5/5
TrustpilotMRI Softward Customer Service is Outstanding
Every time I call, I always receive pleasant, knowledgeable, professional and efficient assistance.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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