5/5
Prompt response from the team at MRI
Prompt response from the team at MRI. Even e-mailing a set of instructions on how to carry out certain processes within RAM. First-class service.

Trusted Agent profile · London
Verified
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Prompt response from the team at MRI
Prompt response from the team at MRI. Even e-mailing a set of instructions on how to carry out certain processes within RAM. First-class service.
5/5
Thank you for the consistent customer…
Thank you for the consistent customer service.
5/5
Fast and courteous
Fast and courteous. I sometimes feel like I have a stupid question, but your agents put me at ease and treat me with respect.
5/5
Support is very quick to respond
If I have a problem it is quickly resolved which I appreciate. Sometimes it needs a fast solution to provide a contract, as you know.
5/5
Excellent service & knowledge
We greatly appreciate the prompt service and thorough knowledge of the system/software.
5/5
Quick response from staff
Quick response from staff. She answered my question with expertise and effortlessly.
5/5
Very professional costumer service
Very professional costumer service, resolved my issues.
5/5
Helped with iDIA
they were great help in getting my issue fixed.
5/5
Great Customer Service!
The agents were very knowledgable and efficient.
5/5
Love this feature
Love this featureIt makes my job so much easier
5/5
Adding reminders to my calendars
5/5
Software is excellent to use
The software is easy to use. It has many features that one will need to review on a daily basis. Reports are readable concise and accurate. The support team are friendly and knowledgeable
5/5
Fast prompt accurate
5/5
MRI is able to direct me to the exact…
MRI is able to direct me to the exact place I need to be! I love your support!
5/5
CTME Contracts makes my life easier
CTME Contracts makes my life easier! It organizes all the documents, allows for more information to be uploaded and keeps me on schedule. When there's a question, the staff is extremely helpful.
5/5
Your staff responded promptly and was…
Your staff responded promptly and was very helpful.
5/5
Great Customer Service
Took the time and care to make sure my problems were addressed in a timely manner.
4/5
Good support and relationship management, reliable platform
Good support and relationship management, invests in keeping in step with new advances and functionality, very reliable platform
5/5
You are always there & 99.99% of the…
You are always there & 99.99% of the time have the right answer.
5/5
Quick response time.
5/5
Super helpful and talked me through…
Super helpful and talked me through everything.
5/5
Top Tier Product and Service
MRI Software is user friendly and the support that me and my team has received is top tier.
5/5
Exceptionally prompt & knowledgeable…
Exceptionally prompt & knowledgeable customer service.
5/5
Quick Response
My request was quickly responded to thanks
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