Trusted Agent profile · London

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MRI Software London reviews

4.7

★★★★★ Excellent

2,671 reviews across 3 platforms

London, EC2V 8EA

MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.

Google logo

4.2 / 5

32

Reviews on Google

This office

Facebook logo

4.6 / 5

21

Reviews on Facebook

This office

Trustpilot logo

2,618

Reviews on Trustpilot

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Support staff was very knowledgeable…

Support staff was very knowledgeable and problem was solved in a timely manor

Sharon · 22 January 2024

5/5

Trustpilot

They always resolve my issues and are…

They always resolve my issues and are always polite and do not make me feel like it's a dumb issue.

Judy · 4 August 2023

5/5

Trustpilot

I love this product

I love this product. We have been using the basic answering service for years and have recently added the Bulletin option. I used it recently while remotely covering another community in an emergency, couldn't be happier!

Community · 29 October 2021

5/5

Trustpilot

Detailed and answered all questions

Thea · 24 June 2024

5/5

Trustpilot

Professional cs

Professional and quick solution!

Anna · 11 July 2024

5/5

Trustpilot

Keep the good work

Excellent and quick response to my questions, Greate account manger who always ready to help.

Walid · 30 November 2023

5/5

Trustpilot

What makes your software so amazing.

What makes your software so amazing, is that you continue to update and improve it all the time.

James · 18 September 2023

5/5

Trustpilot

Helpful and quick response with follow…

Helpful and quick response with follow up

Peter · 16 May 2024

5/5

Trustpilot

Works perfect

Works perfect if you know how to use it, there is a learning curve but once you get through that you’re gonna love the software

Fay · 22 February 2023

5/5

Trustpilot

Customer Service is Top Notch!

Your customer service reps are always so friendly, knowledgeable and easy to talk to. I always have a pleasant experience whenever I call for assistance on a matter.

Randy · 3 November 2022

4/5

Trustpilot

Client Success at its Finest

Almost 100% of my review is due to the amazing support I receive from my Client Success Manager. Like with any software, not everything is perfect, but with her the bumps in the road are much easier to navigate.

Melissa · 1 March 2021

5/5

Trustpilot

Duplicate Docs…

Very helpful lady out me to duplicate several documents that needed changed.

Darlene · 1 February 2024

5/5

Trustpilot

problem solved though it took longer…

problem solved though it took longer than i expected thanks

James · 12 March 2024

5/5

Trustpilot

Excellent customer service!

Everyone that I dealt with was extremely professional, kind and helpful. My gratitude to Tyler - he made my issue very quick and easy to solve, and helped a closing close on time!!

Kelly · 19 March 2022

5/5

Trustpilot

Was able to Answer and fixed issues

Was able to answer all my questions and fix the issue that was needed. Was very appreciated and save me the headache & frustration !!!

Karin · 13 February 2023

4/5

Trustpilot

the issue was resolved promptly and I…

the issue was resolved promptly and I was able to get right back to work.

Melissa · 20 November 2023

5/5

Trustpilot

Great customer service!

Pam · 18 July 2024

5/5

Trustpilot

Great support

Great support and resolution for a logging in issue

Debra · 26 March 2024

5/5

Trustpilot

Available * Knowledgeable * Expedient.

Available. Knowledgeable. Expedient.

Tom · 13 July 2024

5/5

Trustpilot

Response time was good

Response time was good. Solution to the housing software problem relating security deposit fixing the problem was outstanding.

Kevin · 25 August 2023

5/5

Trustpilot

Great system, fantastic support team

Great system, very user friendly and support from the team where complex issues are present. Highly recommended.

Michael · 19 September 2023

5/5

Trustpilot

Excellent

Currently each and every time I have called, I have received the most help anyone could ask for.

Sm · 24 August 2023

5/5

Trustpilot

Great communication and fast response

Hung · 5 June 2024

5/5

Trustpilot

Excellent service

MRI team was very helpful and friendly.

Marcus · 27 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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