5/5
Support staff was very knowledgeable…
Support staff was very knowledgeable and problem was solved in a timely manor

Trusted Agent profile · London
Verified
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Support staff was very knowledgeable…
Support staff was very knowledgeable and problem was solved in a timely manor
5/5
They always resolve my issues and are…
They always resolve my issues and are always polite and do not make me feel like it's a dumb issue.
5/5
I love this product
I love this product. We have been using the basic answering service for years and have recently added the Bulletin option. I used it recently while remotely covering another community in an emergency, couldn't be happier!
5/5
Detailed and answered all questions
5/5
Professional cs
Professional and quick solution!
5/5
Keep the good work
Excellent and quick response to my questions, Greate account manger who always ready to help.
5/5
What makes your software so amazing.
What makes your software so amazing, is that you continue to update and improve it all the time.
5/5
Helpful and quick response with follow…
Helpful and quick response with follow up
5/5
Works perfect
Works perfect if you know how to use it, there is a learning curve but once you get through that you’re gonna love the software
5/5
Customer Service is Top Notch!
Your customer service reps are always so friendly, knowledgeable and easy to talk to. I always have a pleasant experience whenever I call for assistance on a matter.
4/5
Client Success at its Finest
Almost 100% of my review is due to the amazing support I receive from my Client Success Manager. Like with any software, not everything is perfect, but with her the bumps in the road are much easier to navigate.
5/5
Duplicate Docs…
Very helpful lady out me to duplicate several documents that needed changed.
5/5
problem solved though it took longer…
problem solved though it took longer than i expected thanks
5/5
Excellent customer service!
Everyone that I dealt with was extremely professional, kind and helpful. My gratitude to Tyler - he made my issue very quick and easy to solve, and helped a closing close on time!!
5/5
Was able to Answer and fixed issues
Was able to answer all my questions and fix the issue that was needed. Was very appreciated and save me the headache & frustration !!!
4/5
the issue was resolved promptly and I…
the issue was resolved promptly and I was able to get right back to work.
5/5
Great customer service!
5/5
Great support
Great support and resolution for a logging in issue
5/5
Available * Knowledgeable * Expedient.
Available. Knowledgeable. Expedient.
5/5
Response time was good
Response time was good. Solution to the housing software problem relating security deposit fixing the problem was outstanding.
5/5
Great system, fantastic support team
Great system, very user friendly and support from the team where complex issues are present. Highly recommended.
5/5
Excellent
Currently each and every time I have called, I have received the most help anyone could ask for.
5/5
Great communication and fast response
5/5
Excellent service
MRI team was very helpful and friendly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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