5/5
customer service rep was very helpful…
customer service rep was very helpful and knowledable

Trusted Agent profile · London
Verified
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
customer service rep was very helpful…
customer service rep was very helpful and knowledable
5/5
I submitted payment to renew my…
I submitted payment to renew my subscription and it indicated the wrong year. The issue was quickly resolved and the representative was really friendly and helpful.
5/5
I was one of the original users and…
I was one of the original users and appreciate how easy the system is to use. If I do need help, Tech support is always helpful!
5/5
We have migrated successfully to MRI…
We have migrated successfully to MRI Software Qube Cloud system. The implementation team provided clear guidance and support. The consultancy team has responded effectively to all requests.Well done and thank you MRI
5/5
Prompt, friendly and professional!
I always receive prompt, friendly help to resolve whatever issue arises, they are fantastic!
5/5
We've found the Asset4000 system to be…
We've found the Asset4000 system to be very effective, reliable and easy to use.The system support team are knowledgeable, helpful and are always able to resolve any issues we raise.
5/5
Nice
NiceEasy And helpful
5/5
I received a quick response
I received a quick response, and got a quick resolution.
5/5
MRI has made Realtors life a lot…
MRI has made Realtors life a lot easier! I use it every deal. It is a great tool to have in this business.
5/5
The Customer Service team always…
The Customer Service team always answers promptly and with the easiest solution!
5/5
Overlapping Dates
MRI was able to solver my issue and I was able to complete the processing of an Annual Reexamination.
5/5
Staff was knowledgeable
Staff was knowledgeable, friendly and efficient.
5/5
Great Customer Service!
Every customer service rep was very nice and very helpful.
5/5
quick resolution
5/5
Great customer service
The rep was extremely helpful! She handled what would have taken me a LONG time to handle and let me know when was completed.
5/5
Best siftware
The software is so easy and convenient and if there us a problem the tech team is always very helpful.
5/5
Cheerful and Helpful
Support has always been very helpful and cheerful when assisting with any issues. They go above and beyond to make sure you understand and guide you through each step with your question.
5/5
We have found the support to be super…
We have found the support to be super efficient, very friendly, helpful and caring. We are certainly very appreciative of their help and support.
5/5
Excellent service
Excellent service, my query was dealt with in a professional and timeous manner.
5/5
Very Helpful! Would highly recommend
We have used MRI Software for a very long time. Ben & Stewart are always very helpful and solve all our problems very quickly! Would highly recommend them. Guy Thomas EState Agents.
5/5
Technicians are readily available
Technicians are readily available; patient and knowledgeable.
5/5
Always resolves my issue in a very…
Always resolves my issue in a very short time...and in a very pleasant manner.
4/5
I have to wait for a couple hours for a…
I have to wait for a couple hours for a call back to help to solved the issue, but after all both ladies are very helpful!
5/5
Support is amazing.
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