Morgan Randall London reviews

★★★★★ 5/5

Google

Anybody looking to purchase in SW12 I would highly recommend dealing with Stuart at Morgan Randall. I must say that it was a pleasure to deal with him. I contacted him originally, a viewing was arranged and I felt he was honest and open with all information and listened to what I wanted. Very happy with the agreed price. I have already recommend Stuart to a friend and will be telling all others to visit his agency.

Tony · 29 July 2019

★★★★★ 5/5

Google

My recent experience with Morgan Randall has been very satisfactory. Specifically I would like to mention Matthew Mould, the gent has made mine and my colleagues experience positive and efficient. From start to finish he has handled all of our needs, wants and queries in a professional manner. The main reason I would recommend Matt is because I have lived all over the world and never had such a stress free experience in finding my next tenancy.

Matthew · 29 July 2019

★★★★★ 4/5

Google

We were thoroughly impressed by Stuart's professionalism from the offset. He made feel relaxed and at ease before we set off from the office and throughout all viewings. We liked all the varied properties he showed us. He had very good knowledge about the area and all the properties. He was experience and provided great guidance throughout all the viewings we attended. Overall, we were very happy with the service we received. It felt almost like it was tailored to our every need. We loved the experience. And will not hesitate to call upon Morgan Stanley (Stuart) in the future. Stuart was fantastic.

Solomon · 31 July 2016

★★★★★ 4/5

Google

Antony was open and honest from the moment he came to see us at the flat. He told us he would try his hardest to get the best price. He was very helpful considering he came all the way to where I live to collect the keys for the flat and drew up a workable contract. Antony kept us informed every step of the way telling us when there would be a viewing, including the outcome, if the sale looked productive or not. Overall my opinion of Antony is that he is someone you can trust, I would also recommend him to anyone who is thinking to sell their home.

Jodi · 9 July 2016

★★★★★ 5/5

Google

Morgan Randall in Balham have been great with helping me secure a flat to rent. Katherine has been my primary point of contact and has provided a very friendly, helpful and efficient service; she's responded to my many emails promptly and has often gone above and beyond to help ensure the tenancy process meets my timeline which has made my life a lot easier. The rest of the team including Matt have also been great! Would thoroughly recommend.

Jessica · 28 August 2018

★★★★★ 4/5

Google

I recently rented a property through Morgan Randall and found the vast majority of the process very positive. Paige was our main contact and from the beginning, she always seemed to go out of her way to help us, arranging for us to get access to the property for measurements once we had secured it and answering emails promptly. She is very personable and a pleasure to speak to. Unfortunately, there were a few frustrating aspects of the move. Most significantly, that we were told on several occasions that a check in and inventory had been done on the property before we'd been given keys. On moving into the property, we found a door handle had completely come off one of the doors, paint was peeling off the walls in several areas due to a lack of ventilation and the loo roll holder was hanging off. I sent photographs to Paige who, as the property isn't managed by Morgan Randall, wasn't able to help. I found this disappointing as I would consider these to be things that should have been addressed before allowing new tenants in. She did connect me with Caroline, in Morgan Randall's Client Services department, who didn't respond to my email, but passed on a message via. Paige that they couldn't help either. The landlord was abroad and so we had to wait several days for a response. It has since transpired that there never was a check in and inventory done, or a check out for the last tenants, despite the fact that this was discussed several times. I must stress that Paige was genuinely lovely throughout and I think most of the issues were due to an unfortunate set of circumstances but, regardless, the process wasn't as smooth and transparent as it might have been.

Georgie · 13 February 2016

★★★★★ 5/5

Google

Challon Smith is an anomaly to the somewhat and unfortunate rude, pushy and manipulative estate agents that have now become the norm. Speaking to Challon is similar to meeting someone in a pub/bar, to first get to know one and other you begin with small talk; this made for a pleasant experience in contrast to the normal "check in, check out" approach I have now come to expect. Using this information Challon is able to locate properties suited to you. The main and most important quality Challon possesses is his interaction with his clients for example, he doesn't push or manipulate you into taking something that isn't suitable or out of your price range, while he may ask, if you say no, that conversation ends there. Using Challon as a bases I would recommend using Morgan Randell.

Andrew · 1 August 2015

★★★★★ 5/5

Google

I have been viewing properties with Stuart Rawlinson at the Balham branch for the past 3 months. The branch in general have been great to work with but Stuart in particular has been a stand out agent. He has extensive knowledge of the local market, has shown me some great deals, but best of all, has a relaxed and non-pushy character and doesn't fit in to the stereotypical agent category! I'm looking forward to working with Stuart and the team for years to come.

Sam · 1 August 2015

★★★★★ 5/5

Google

My girlfriend and I were looking for a property in and around the Oval area, and got in touch with Challon. He was very quick to respond to our e-mails and calls, flexible on viewing times (multiple viewings, different times), and most importantly, very personable and friendly. He quickly understood and appreciated the position we were in as a tenant, and gave good advice on what to do. He was also very knowledgeable about the property and quick to answer any questions that we had. Overall, I would definitely recommend Challon as an estate agent to go with. He will advise you honestly and will help you make the best informed decision that you can. Jack

Jack · 1 August 2015

★★★★★ 5/5

Google

Challon Smith is one of the better agents we have met in London, he made us feel at easy right away and went above and beyond while working with us even on his day off. Although our offer fell through due to a competing offer from another agent. Challon quickly sorted out the paperwork and got our holding fee back to us promptly, allowing us to get strait back into the search and secure our new tenancy. I would totally work with Morgan Randall again and would recommend them to friends.

Anthony · 1 August 2015

★★★★★ 5/5

Google

Selling my first home was always going to be mildly traumatic but Stuart has been excellent and the level of service completely overshadows that of other agents. The viewing feedback emails are a great touch and all other communications have been friendly, supportive and professional. It makes a real difference to know everything that's going on once you hand over a set of keys. Thank you so much, I wish I had another one to sell!

Natalie · 29 July 2019

★★★★★ 4/5

Google

"Marissa at Morgan Randall proved herself to be professional, knowledgeable and responsive to our brief. She really took the time to understand our search - buying property's emotional and she provided focus and clarity, as well as facts and figures. Marissa was charming and sensitive in her approach, accurate with details, resourceful with options and exceeded my expectations with arranging multiple viewings at (unreasonably ...) short notice. We appreciated her personal touch and recommend her strongly."

Melanie · 29 July 2019

★★★★★ 4/5

Google

Garry and Morgan Randall were brilliant. My partner and I were on a one month notice period and when it was activated we were obviously worried we wouldn't find somewhere in time. We approached MR and Garry made contact with us. He could appreciate our situation and was extremely fast finding us properties to look at that were not only in the area we wanted but were our exact specifications. Luckily, the first property we looked at was perfect and we were able to put an offer in. Garry talked us through the entire process and was even available by email and text outside of working hours to answer any questions we had. He made the process as easy and straight forward as it could possibly be and would not hesitate to recommend Garry and Morgan Randall.

Matt · 10 February 2015

★★★★★ 5/5

Google

We went and saw a lovely little 2 bed flat in Pan Peninsular not long ago and we all wanted to express that Richard was utterly fantastic. His odd sense of humour, knowledge and frank opinions made the entire trip a pleasure (I had to drag my girlfriend away!). We loved the facilities - a pool, a gym and a bar no less! Unfortunately due to a change in circumstances we are now looking in areas that are less financially demanding but we will be sure to contact Richard should we need a consummate property professional for that area. Love it.

Adam · 1 August 2014

★★★★★ 5/5

Google

I needed to find a short let flat in the Balham area on an urgent basis, and contacted Morgan Randall to assist me in this regard. I was put through to Sarah Irvine who proved to be exceptionally helpful and personable. Given the tight time frame (I needed to move in within a matter of days), Sarah went out of her way to assist me and even put in extra hours to get everything completed on time. In the end, I was able to move into the flat on time, despite the large amount of paperwork and administration that needed to be completed beforehand - this would not have been possible had Sarah not been so willing to help. I was also very happy with the location, condition and quality of the flat. As a first time customer of Morgan Randall, I was extremely impressed with the level of service provided, and would definitely highly recommend them to anyone looking for a reliable, helpful friendly agency.

A · 10 February 2014

★★★★★ 5/5

Google

seamless viewing and signing experience with Arthur Moore at Randall Randall. I had a limited time window and Arthur made sure everything was taken care of quickly and efficiently. It's great to deal with professionals when you're looking for a new home

Amar · 31 March 2020

★★★★★ 5/5

Google

Fantastic service - After signing up with four agents as I needed full management before I leave the country, Ashley the lettings manager completed the valuation of my property. it was then soon on the market. Very impressed with the speed of how they work swiftly securing fantastic tenants. Delighted with the all inclusive managed package which puts my mind at rest as I will not be around to deal with anything that may arise over the next 2 years. Many thanks to the Ashley and the team in the Balham office.

Mandy · 1 August 2013

★★★★★ 5/5

Google

Myself and 3 friends were extremely impressed after having recently signed for a house using the simply fantastic Morgan Randall Estate Agents rental service. We were assigned to Ross who from the very first introduction added a touch of personality and charisma to an already great service. Ross listened to our requirements, likes and dislikes, took them on board and brought us to a house viewing in Balham. He had clearly listened to our requirements and was very transparent about the property. We viewed a few other houses with various other agents after but the viewings just didn’t match up to our requirements either through price or size. Ross made himself available by phone, email or in person for any queries we had. I would highly recommend Morgan Randall and especially Ross for making a complex process very simple with no hidden surprises.

Peter · 1 August 2013

★★★★★ 4/5

Google

Me and my cousin rented a house and we had a professional experience with Morgan Randall, and with our agent Gavin Gravenzande in particular. Gavin was very quick to respond to our e-mails and calls before and during the end-year holiday season, immediately arranged viewing once it was available, and although there were few unclear points, he did a great job making an easy and fast rent sign-up. As a person, Gavin is greatly helpful, affable and communicative.

Marina · 19 March 2015

★★★★★ 5/5

Google

Matt was very professional throughout my move. Really appreciated how he listened to my requirements and found me a flat that met most of those. He set out the rental process very clearly and was very helpful and flexible during the contract negotiation period - his approach was refreshing considering previous experiences I've had with other estate agents. I have no hesitation in recommending Matt to anyone looking for a property.

Shakeel · 29 July 2019

★★★★★ 5/5

Google

I have had an absolutely great service from Morgan at Morgan Randall, Balham who has helped my family with selling a property. There were quite a few issues that we had selling the property and we had numerous problems occur along the way but Morgan remained professional, calm and forthcoming with advice and was able to help us get our desired result. A true asset to the company. Thank you Morgan!

Patricia · 29 July 2019

★★★★★ 5/5

Google

I met with Paige McKenzie very quickly after my initial rental property enquiry. Paige was swift to respond to my email and immediately followed up with a telephone call. She quickly arranged for a viewing and was as lovely as she was in person! Providing the necessary paperwork and additional information, she continued to offer her support after hours. Her customer skills are top notch. I fully recommend her as a letting consultant.

Pamzilla · 1 August 2015

★★★★★ 5/5

Google

I encountered Sarah from the Balham branch when looking for a property and found her and her company most helpful. Sarah was always quick to answer my questions and book in viewings for properties that matched my criteria. On our viewings she was extremely professional, offering advice about the whole lettings process and quick to put my worries at ease. Overall I would highly recommend her and Morgan Randall!

Jenny · 29 July 2019

★★★★★ 5/5

Google

Jake Turner was the agent who is helped me all the way through, from searching for properties to getting the keys. He was very helpful and patient through out the process, specially about the date for me to move in and the price for the flat, bare in mind that it was during summer where I was having summer holiday which had 8 hours time zone difference.

Paklong · 31 March 2020