Martyn Gerrard London reviews

★★★★★ 5/5

Trustpilot

Germano is a lettings superhero

Germano is a lettings superhero. He is unfailingly a pleasure to deal with, delivering impeccable service that is of another era. Working with him comes as such a relief at a time when the rental market is characterised by poor levels of service which have become acceptable if not the norm in many agencies. Germano meets every issue with a clear and level-head, where no problem is too big to fix, giving both us and our tenants a positive, upbeat attitude and the confidence to know that any issue will be sorted promptly and professionally. Thank you Germano, you're the best!

Mme · 17 September 2024

★★★★★ 5/5

Trustpilot

Monica is great!

Monica has been a great support for us! The market is very difficult now to find a flat to rent and she has beeing super understanding, with an amazing empathy, and for a SEN family that means a lot! She show us a lot of flats suitable for us and without any pressure or judgement in our decisions! Thank you so much Monica you are wonderful in your job! Congratulations

Cristina · 19 May 2023

★★★★★ 5/5

Trustpilot

Professional, Kind, Patience, Value for money is exceptional @ Martyn & Gerrard # Iman

I would like to thank Iman for helping me, he is very professional and patient. I asked a lot of questions but he gave me a listening ear and answered all professionally. Thank you Martyn and Gerrard for having such kind of staff in your company. I also like the standard of your houses to let, l have viewed a lot but yours are real homes. Maintain your standard.

VR · 15 June 2023

★★★★★ 5/5

Trustpilot

Fatmir has provided me an exceptional experience!

Fatmir has provided me with an exceptional overall experience. He is prompt, professional and quick on the go in responding to any questions. Fatmir is an absolute pleasure to get the job done and with ease. His ability to coordinate, communicate and set things in place is superb. I would highly recommend working with Martyn Gerrard to any friends and family. Thank you so much for such a satisfying experience.

Celeste · 15 May 2023

★★★★★ 5/5

Trustpilot

Very Helpful

Zoe was very helpful with our renewal. She was knowledgable and responsive. It made the whole process very easy, which was a great benefit to us as we live overseas and rely on our agents a great deal to manage our property for us.

Adam · 3 November 2024

★★★★★ 5/5

Trustpilot

Trustworthy estate agents who deliver!

Craig Thompkins, Raphael B, Ben, Fatmir and all the team at Martyn Gerrard did a wonderful job when selling our house in North London. They communicated brilliantly and were always on hand when we needed them. They gave us positive, realistic appraisals of value in a market they know inside out, and made sure to match up our house with buyers who had what needed (chain free, proceedable, committed to buying our lovely house with the funds to do it). Craig, Raphael, Ben and Fatmir were massively supportive, proactive, and kept in contact, as well as having great relationships with us and with prospective buyers. A high value property transaction requires genuine trust in the agent, and the MG team delivered that throughout. It was a brilliant service and l wouldn't hesitate to recommend Craig, Raphael, Ben, Fatmir and all the team at Martyn Gerrard.

Victoria · 30 August 2024

★★★★★ 5/5

Trustpilot

Thoughts from abroad

Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK.I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance.I would unhesitatingly recommend their services to anyone.

Raymond · 28 August 2024

★★★★★ 5/5

Trustpilot

Fantastic, professional and responsive service

We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.

Michelle · 8 May 2026

★★★★★ 5/5

Trustpilot

David has been so helpful throughout…

David at MG Mill Hill has been so helpful throughout this whole process. He listened carefully as to what we were looking for and ended up finding the perfect house. He was quick to offer suggestions but also was reasonable and kept properties in my budget (which other agents don’t). Thank you for your patience and for helping us to secure our lovely house. I highly recommend working with David. Thanks

JS · 24 March 2023

★★★★★ 5/5

Trustpilot

As a school PTA we are extremely…

As a school PTA we are extremely grateful for the support we have received from MG over the years. Amy in particular has been super helpful. We communicate with her with such ease, she always gets back to us quickly and comes up with suggestions of how we can work together. The team at MG have gone over and above to support us. Being judges at our annual Talent show 🎤 (on a Friday night in a crowded school hall for three hours!). Supervising our bouncy castle at school fetes. Helping with promo.And the regular income we receive from our commitment to families having boards up has been a huge support to us in times of l financial constraints. This has allowed us to purchase things for the school we would not have been able to. We really value the partnership we have formed over the years and the support this gives our lovely school community. Thanks so much Amy and team!Nikki Barnett

Adam · 22 August 2024

★★★★★ 5/5

Google

Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Honestly, don’t bother with other agencies, just go straight to Martyn Gerrard.

Miguel · 20 August 2024

★★★★★ 5/5

Google

We are currently in the process of renting a flat with Martyn Gerrard. I would like to say how attentive Sophie was in the process, very quick to respond to messages and helping us through it every step of the way. The referencing process was completed in a matter of a couple of days and everything was completed very quickly. Thanks

Ollie · 11 December 2023

★★★★★ 5/5

Trustpilot

Daniel and Anthony were both excellent…

Daniel and Anthony were both excellent throughout the rental process. They were professional, responsive, and made finding a tenant smooth and stress-free.

Timothy · 10 May 2026

★★★★★ 5/5

Trustpilot

Lynsey was absolutely amazing showing…

Lynsey was absolutely amazing showing us our new home. Right from the start, from the first time I called her to enquire about the house she was warm, professional and efficient and we managed to sort a viewing and offer all in one day! Whilst at the property she was super friendly and helpful showing us around and answering all our questions. She seemed very well informed about the property, landlady and surrounding area which was really refreshing and in comparison to all the viewings we went, this one really stood out and mostly all thanks to Lynsey's amazing work! Words are not enough to thank her for sorting us out with a brand new home. Thank you so much! Logan and Gavin

Logan · 8 August 2024

★★★★★ 5/5

Trustpilot

The best estate agent in London

My daughter was living in a flat and wanted to move to a house.We referred the case to Martyn Gerrard, (who had already successfully sold our son’s flat), among other Estate Agents. Martyn Gerrard where utterly professional and succeeded in both the sale of the flat and in securing a new house for my daughter.The person leading the effort was Declan Morgan.Declan is polite, patient, professional and efficient. He is simply the best estate agent I have ever met and a most likable individual. He guided us through the process, patiently, politely to its successful conclusion.Well done, Declan

Stelios · 3 August 2024

★★★★★ 5/5

Google

Sophie was fantastic, personable, clear on details and such a fantastic agent to work with. She remembered me from previous searches and proposed extra properties that I hadn’t seen that could meet criteria and took on feedback on the properties to find better ones and was a joy to deal with. She was supported in the closing process by a wonderful, welcoming and clear team (and systems that worked well too! A joy having been through other services’ systems…!) who facilitated schedules, made the process clear and painless and secured our property with ease. Thanks team! An estate agent I would recommend and use again!

Jemma · 24 July 2024

★★★★★ 5/5

Trustpilot

David Mitchell Mill Hill branch

I’m very happy to write this review about David Mitchell from the Martyn Gerard Mill Hill branch. I’ve just completed on my property and David was exceptional in his dealing of this deal. It was a process that took many months. David kept a calm head and was reassuring throughout the process. His experience and expertise was evident during the journey of this purchase. As this was my first property purchase, I was learning as we went along the way so it was good to have him on my team. Another great thing about David is that he is always proactive and liaising with the solicitors. Always relaying information back to me as soon as he was aware. Diligent, proactive, honest, hardworking, personable, transparent, determined are all words I use to describe David and his work. On top of that, everything is done with a level of care. Thanks for your help David.

Charles · 13 July 2024

★★★★★ 5/5

Trustpilot

A Brilliant Estate Agent, we couldn’t have expected anything more

First time landlords letting through Martyn Gerrard Southgate Branch, using the fully managed service. Great experience and customer service from your guys Sheriaz Gulzarand and Faisal Azim in your letting team. All issues throughout the tenancy were handled efficiently and professionally. Always helpful explaining everything that was required. Sheriaz was especially patient with all our questions, and I would 100% recommend him. They took the stress out of renting our property. Can't thank them enough. Worked up to and beyond our expectations therefore, we have decided to let Martyn Gerrard to fully manage the tenancy during the agreed term with the rent collection, property maintenance and repairs, etc.

Constantin · 12 July 2024

★★★★★ 5/5

Trustpilot

Sheriaz and Matthew muswell hill office

Sheriaz ,and Matthew, the agent who dealt with us personally was professional, helpful and responsive.

Lucy · 30 September 2026

★★★★★ 5/5

Trustpilot

5* service from Daniel Harris, Crouch End

I let my flat through Daniel Harris in Crouch End. From beginning to end, the service has been 5*. As a first time landlord, Dan helped keep me on track (but never pushy), was straight talking with an honest, no bull approach, and great sense of humour. He helped me organise things and was solution-orientated. Within 2 days he had secured two decent offers. Highly recommend.

David · 22 May 2026

★★★★★ 5/5

Trustpilot

Great experience

Andre Waldron was great. We felt we were working with our friend rather than an estate agent. He patiently showed us a few houses, without pushing anything. When we found the house, he gave us some advice on how to place an offer that would be effective. When we thought everything was fine our buyer pulled out, but Andre managed to convince our seller not to put the house back in the market, giving us time to find another buyer. We were in a big chain, the process wasn't an easy one, but throughout it we were being informed of everything. We highly recommend Martyn Gerrard and Andre Waldron.

Silvana · 23 June 2024

★★★★★ 5/5

Trustpilot

Very professional

Worked with Lynsey and saw some properties.Lynsey had a good understanding of what we were looking for, and had excellent properties to show us.While we didn't end up signing with them, we would certainly contact them again in the future.

Jono · 24 October 2024

★★★★★ 5/5

Trustpilot

Shuhan from Martyn Gerard Estate Agency…

Shuhan from Martyn Gerard Estate Agency is fantastic! He is professional, knowledgeable, and truly listens to our needs. His friendly approach makes the process smooth and enjoyable. I highly recommend Shuhan for anyone looking for a great agent!

Property · 21 November 2024

★★★★★ 5/5

Trustpilot

Daniel at Martyn Gerrad (Crouch End…

Daniel at Martyn Gerrad was a huge support in helping us find our new flat. Myself and my partner are self-employed artists and he worked hard to make sure our references were approved, despite most referencing services not being designed for the self employed. He also worked around our antisocial working hours to communicate with us. Really looking forward to our new home and big thanks to Daniel.

Isabella · 7 February 2023