5/5
GoogleRating only, no written review.
Agent replied · 22 November 2024
Dear Cruda, Thank you for leaving a Google review for our South Kensington office. Kind regards, Lesley
Trusted Agent profile · London
Marsh and Parsons London reviews
★★★★★
1,004 reviews across 2 platforms
29 Harrington Road, London, SW7 3HD
Marsh and Parsons's office in London, at 29 Harrington Road, is rated 4.3 out of 5 across 1,004 reviews on two platforms, including 209 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Marsh and Parsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGood contact with Baran Mehmet
Rating only, no written review.
Agent replied · 27 December 2024
Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
TrustpilotVery professional and thorough efforts
Rating only, no written review.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotKISHA has been most helpful.
Rating only, no written review.
Agent replied · 23 October 2024
Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Paragon, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotResponsive and easy to deal with
Rating only, no written review.
Agent replied · 23 October 2024
Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGeena helped resolve my issue
Rating only, no written review.
Agent replied · 23 October 2024
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery friendly and helpful staff
Rating only, no written review.
Agent replied · 23 October 2024
Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWe had a great service.
Rating only, no written review.
Agent replied · 23 October 2024
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Agent replied · 23 October 2024
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication.
Rating only, no written review.
Agent replied · 23 October 2024
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Agent replied · 23 October 2024
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication and efficient service
Rating only, no written review.
Agent replied · 23 October 2024
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Dear Francesco, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
Google5 star for lettings
Agent replied · 15 June 2024
Dear Sharon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Dear Stephe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
4/5
TrustpilotMarsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
Rating only, no written review.
Agent replied · 23 October 2024
Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient and friendly service.
Rating only, no written review.
Agent replied · 23 October 2024
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Dear Chloe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hello Cathy. Thank you for your feedback. We’re sorry to hear that your experience with Marsh & Parsons hasn’t met your expectations. Based on this review, we cannot find a record of you on our system. Please may we ask that you send more details to our Customer Service Team at, customerservice@marshandparsons.co.uk so that we can investigate this further. Kind regards, Marsh & Parsons Head Office.
1/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hello Piyush. Thank you for your feedback. We’re sorry to hear that your experience with Marsh & Parsons hasn’t met your expectations. Based on this review, we cannot find a record of you on our system. Please may we ask that you send more details to our Customer Service Team at, customerservice@marshandparsons.co.uk so that we can investigate this further. Kind regards, Marsh & Parsons Head Office.
1/5
GoogleRude and unhelpful
1/5
TrustpilotAbsolutely terrible....
Rating only, no written review.
Agent replied · 23 October 2024
Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
4/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Gaspard, thank you so much for taking the time to leave us a positive review! We're very pleased that you are happy with your experience with us. All the best, M&P
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Marsh and Parsons London
Has Marsh and Parsons won any awards?
Yes. In The Trusted Agent 2026 awards: Marsh and Parsons, London won Trusted Agent.
