Trusted Agent profile · London
★★★★★
969 reviews across 2 platforms
29 Harrington Road, London, SW7 3HD
Marsh and Parsons's office in London, at 29 Harrington Road, is rated 4.3 out of 5 across 969 reviews on two platforms, including 209 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Marsh and Parsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a great service.
Rating only, no written review.
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication.
Rating only, no written review.
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication and efficient service
Rating only, no written review.
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Francesco, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
Google5 star for lettings
Dear Sharon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Stephe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
4/5
TrustpilotMarsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
Rating only, no written review.
Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient and friendly service.
Rating only, no written review.
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Chloe, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleRating only, no written review.
Hello Cathy. Thank you for your feedback. We’re sorry to hear that your experience with Marsh & Parsons hasn’t met your expectations. Based on this review, we cannot find a record of you on our system. Please may we ask that you send more details to our Customer Service Team at, customerservice@marshandparsons.co.uk so that we can investigate this further. Kind regards, Marsh & Parsons Head Office.
1/5
GoogleRating only, no written review.
Hello Piyush. Thank you for your feedback. We’re sorry to hear that your experience with Marsh & Parsons hasn’t met your expectations. Based on this review, we cannot find a record of you on our system. Please may we ask that you send more details to our Customer Service Team at, customerservice@marshandparsons.co.uk so that we can investigate this further. Kind regards, Marsh & Parsons Head Office.
1/5
GoogleRude and unhelpful
1/5
TrustpilotAbsolutely terrible....
Rating only, no written review.
Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
4/5
GoogleRating only, no written review.
Hi Gaspard, thank you so much for taking the time to leave us a positive review! We're very pleased that you are happy with your experience with us. All the best, M&P
5/5
GoogleLovely receptionist
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh and Parsons's London office has 969 reviews across two platforms: 209 on Google, 760 on Trustpilot (across the whole business).
Marsh and Parsons London is rated 4.3 out of 5 across all 969 reviews, and 4.8 out of 5 on Google from 209 reviews.
Yes. In The Trusted Agent 2026 awards: Marsh and Parsons, London won Trusted Agent.
Marsh and Parsons London, 29 Harrington Road, London, SW7 3HD.
