Trusted Agent profile · London
★★★★★
1,008 reviews across 2 platforms
29 Harrington Road, London, SW7 3HD
Part of Marsh, see every office.
Marsh's office in London, at 29 Harrington Road, is rated 4.3 out of 5 across 1,008 reviews on two platforms, including 209 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPrompt and effective handling of…
Prompt and effective handling of maintenance issue by MPs Abdullah Leghari
Dear Panos, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotReview
Abigail Rhodes manages my property and is first rate. She is very responsive, professional and always helpful.
Thank you for taking the time to leave a lovely review regarding Abigail. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEasy process, great people
Helpful and efficient, with responsive property management. A particular shout-out for Derbhla Slevin, M&P Senior Property Manager.
Dear Mike, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleTop top service from these guys. The place to go if you’re looking in South Ken
Dear Zacharias, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleFriendly yet professional staff, made the process of finding a new place so easy. Highly recommend!
Dear Charlie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleIt was a great experience and wonderful service I received during my search for the flat!
Dear Ensieh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleCia in the letting team is a credit to Marsh & Parsons. Professional, friendly and honest.
Dear Lisa, We really appreciate you taking the time to leave such lovely comments about Cia. They will be so pleased to read your 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotWe get great service and support from…Abdullah Leghari
We get great service and support from Abdullah Leghari and the M&P team.
Dear Robert and Lucy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GooglePleasure working with Zack at Marsh and Parsons. Very efficient and knowledgeable finding us our next property!!!
5/5
TrustpilotAbdullah Is quick and responsive over…
Abdullah Is quick and responsive over email, to help communicate any information from the tenants
Dear OJ, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient, Fast, Friendly
Replied quickly. Always answered calls. Informative. Friendly. Helped us reach our tight deadline.
Dear Louisa, Thank you for taking the time to leave a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotExceptional!
Efficient, professional and trustworthy. Exceeded my expectations.
Dear Vasso, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotThe team listen and are empathetic to…
The team listen and are empathetic to your circumstances
Dear William, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotLast minute viewing cancellations
Last minute viewing cancellations. Not reliable
Dear IC, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@marshandparsons.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and get things sorted…
Very efficient and get things sorted quickly! Very helpful
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
Trustpilotprofessional job
Mr Abdullah answer or returned my call and sole my enquiry with his professional knowledge.
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleProfessional yet friendly staff who are very knowledgeable on property in the area
Dear Benjamin, Thank you for taking the time to rate your service with our South Kensington office. Kind regards,Lesley Alford, Customer Relations Team
1/5
TrustpilotIgnore spam signs
Please ask your leaflet workers not to ignore the no spam post signs!
Dear Henry, Thank you for bringing this to our attention, if you could email me directly at customerrelations@dexters.co.uk I can discuss this with the Office. Kind regards Lesley Alford Customer Relations Team
5/5
TrustpilotProfessional
Professional, timely, detailed service.
Dear Kathryn, Thank you for leaving a 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery patience and professional
Dear Ant, Thank you for taking the time to leave a 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood tenants and efficiently managed
M&P found us good tenants and managed our rental well and efficiently
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
1/5
TrustpilotAvoid...
They're your best friend before signing a contract, and once you have signed, they make your life miserable. I've dealt with various agents in the past but this one is probably the worse.
Hi Guillaume, unfortunately we were waiting to receive several documents from you and have had to follow up on this; we do apologise if this felt like an inconvenience. We are pleased to note that we have now received everything we needed and are able to proceed as normal. Kind regards, Marsh & Parsons
1/5
TrustpilotAwful experience with Niall
Awful experience with Niall. He is rude, unprofessional, and extremely lazy. Has no idea how estate agency works
Hi Stefania, thank you for your review and we're sorry to hear of your experience. However, we do not have a Niall currently working at Marsh & Parsons. Thanks.
5/5
TrustpilotGreat experience as a renter
Our property manager - Charles Caine - has been absolutely tremendous!
Dear Ph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Marsh, London won Trusted Agent.
Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
