5/5
TrustpilotAmazing service
Agent replied · 1 June 2026
Dear Zahra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Trusted Agent profile · London
Marsh and Parsons London reviews
★★★★★
879 reviews across 2 platforms
246 Old Brompton Road, London, SW5 0DE
Marsh and Parsons's office in London, at 246 Old Brompton Road, is rated 4.2 out of 5 across 879 reviews on two platforms, including 93 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotVery bad service
Very bad service. I would not recommend them if you are a landlord.
5/5
TrustpilotQuick and easy process with Charmaine
Rating only, no written review.
Agent replied · 25 February 2026
Dear Adam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
TrustpilotOWAIN IS AMAZING!
Agent replied · 25 February 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
1/5
TrustpilotWorst agency ever
Worst agency ever. Please avoid at all costs....don't make that mistake. You will regret.
1/5
TrustpilotCriminal agency providing false and…
Criminal agency providing false and misleading information and stealing client's money.
1/5
GoogleWould give 0 stars if I could. Money grabbing landlords, useless property managers and aggressive salespeople.
1/5
Trustpilota dishonest agency
a dishonest agency, to be avoided
4/5
GoogleEfficient, professional and did exactly what they said. Property sold very quickly without any fuss and achieved close to the asking price.
5/5
GoogleRating only, no written review.
5/5
TrustpilotTor very helpful with contact renewal
Rating only, no written review.
Agent replied · 16 June 2024
Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood contact with Baran Mehmet
Rating only, no written review.
Agent replied · 25 December 2024
Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Dear Louis, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
TrustpilotResponsive and easy to deal with
Rating only, no written review.
Agent replied · 24 August 2024
Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGeena helped resolve my issue
Rating only, no written review.
Agent replied · 16 June 2024
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery friendly and helpful staff
Rating only, no written review.
Agent replied · 16 June 2024
Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWe had a great service.
Rating only, no written review.
Agent replied · 16 June 2024
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Agent replied · 16 June 2024
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication.
Rating only, no written review.
Agent replied · 16 June 2024
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Agent replied · 16 June 2024
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication and efficient service
Rating only, no written review.
Agent replied · 16 June 2024
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
4/5
TrustpilotMarsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
Rating only, no written review.
Agent replied · 16 June 2024
Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient and friendly service.
Rating only, no written review.
Agent replied · 16 June 2024
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
4/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Samuel, Thank you for taking the time to leave a 4 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Marsh and Parsons London
How many reviews does Marsh and Parsons London have?
Marsh and Parsons's London office has 879 reviews across two platforms: 93 on Google, 786 on Trustpilot (across the whole business).
What is Marsh and Parsons London's rating?
Marsh and Parsons London is rated 4.2 out of 5 across all 879 reviews, and 4.5 out of 5 on Google from 93 reviews.
Where is Marsh and Parsons's London office?
Marsh and Parsons London, 246 Old Brompton Road, London, SW5 0DE.
