Trusted Agent profile · London
★★★★★
1,025 reviews across 2 platforms
28 Old Town, London, SW4 0LB
Marsh and Parsons's office in London, at 28 Old Town, is rated 4.2 out of 5 across 1,025 reviews on two platforms, including 247 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotOwain is a super star.
Rating only, no written review.
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
1/5
TrustpilotHighly unprofessional staff in the…
Highly unprofessional staff in the Tooting branch, notably John Paul. Would not recommend.
1/5
TrustpilotLazy property managers
Lazy property managersSlow responses Very proactive when they need something from you.
5/5
TrustpilotAmazing service
Dear Zahra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
TrustpilotVery bad service
Very bad service. I would not recommend them if you are a landlord.
5/5
GoogleI cannot recommend M&P more. Their management of our property was immaculate. We've had some hideous experiences with management companies. These guys didn't put a foot wrong. Absolutely fabulous.
1/5
TrustpilotWorst agency ever
Worst agency ever. Please avoid at all costs....don't make that mistake. You will regret.
5/5
GoogleFabulous team! Incredibly knowledgeable and friendly, and I really couldn't speak more highly of their professionalism, service, and attitude. Thanks for a great buying experience!
1/5
TrustpilotCriminal agency providing false and…
Criminal agency providing false and misleading information and stealing client's money.
1/5
Trustpilota dishonest agency
a dishonest agency, to be avoided
5/5
GoogleRating only, no written review.
Dear Tim, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
1/5
GoogleRating only, no written review.
Dear Elaine, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Lesley, Customer Relations
5/5
TrustpilotTor very helpful with contact renewal
Rating only, no written review.
Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood contact with Baran Mehmet
Rating only, no written review.
Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
TrustpilotKISHA has been most helpful.
Rating only, no written review.
Dear MS, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotResponsive and easy to deal with
Rating only, no written review.
Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGeena helped resolve my issue
Rating only, no written review.
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery friendly and helpful staff
Rating only, no written review.
Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWe had a great service.
Rating only, no written review.
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication.
Rating only, no written review.
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Tobi, Thank you for leaving a Google review for our Clapham office. Kind regards, Lesley, Customer Relations Team
5/5
GoogleVery thorough
Dear Harriet, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh and Parsons's London office has 1,025 reviews across two platforms: 247 on Google, 778 on Trustpilot (across the whole business).
Marsh and Parsons London is rated 4.2 out of 5 across all 1,025 reviews, and 4.7 out of 5 on Google from 247 reviews.
Marsh and Parsons London, 28 Old Town, London, SW4 0LB.
