Marsh and Parsons London reviews

★★★★★ 5/5

Google

We had a fantastic experience working with Jack Peggie while searching for our new home. From the very beginning, he was professional, knowledgeable, and incredibly supportive. He took the time to understand exactly what we were looking for and consistently presented properties that matched our needs and preferences. We were able to find and purchase a nice property that we are absolutely delighted with. The entire process, from viewings to final purchase, was smooth and stress-free, largely due to Jack’s proactive approach and excellent communication. We would highly recommend Jack Peggie to anyone looking to buy a property in the Clapham, London UK. Simone & Pauline

Simone · 12 October 2025

★★★★★ 5/5

Trustpilot

Edward has been amazing

Edward has been amazing , professional, easy to talk to and very helpful. When there is an issue he is quick to resolve it to the biggest standard with the highest utmost level of customer service thank you for your help .

M · 12 August 2026

★★★★★ 5/5

Trustpilot

Highly recommend Marsh & Parsons in Brixton

Highly recommend Marsh & Parsons in Brixton, who have a large network of prospective buyers that they are actively reaching out to, in addition to organic interest, enabling lots of views from the right profile of buyer and moving to under offer and completion in a timely manner. Felix and Roksana were highly responsive and on the ball from start to finish.

Rachel · 10 October 2026

★★★★★ 5/5

Trustpilot

Debbie has been incredibly helpful in…

Debbie has been incredibly helpful in guiding me through the end-of-tenancy process. She provided all the information I requested in a timely manner and consistently delivered excellent customer service. Her kindness and clarity made the entire process much easier, and I would highly recommend her as a point of contact at March & Parsons.

Marianna · 28 April 2026

★★★★★ 5/5

Trustpilot

Great Service from Lucy

Lucy has been a dream of a Property Manager to have, any problems we had during our tenancy were dealt with promptly and any questions were answered thoroughly. We feel very lucky that we were assigned Lucy!

Tom · 19 August 2026

★★★★★ 5/5

Google

Luca made the whole process really easy, he responded to our queries quickly and we managed to get our rental property signed for and sorted in just over a week.

Cadi · 21 September 2026

★★★★★ 1/5

Trustpilot

I wanted to express my disappointment…

I wanted to express my disappointment with the way access to the property was handled during my tenancy. I made it clear that I was unavailable on the date you requested access, as I had an important hospital appointment that I was unable to reschedule. Despite this, I received numerous emails, pressing me to "make" myself available to accommodate your preferred timeline. Although I had clearly explained my circumstances, I ultimately went to considerable lengths to assist. I arranged for friends to collect the keys from me and stay overnight at my flat so that the technician could be granted access first thing the following morning. What I found particularly frustrating is that there appeared to be no genuine urgency requiring access on that specific date. As I was due to vacate the property shortly thereafter, the work could easily have been scheduled once I had moved out, avoiding significant inconvenience.

Liz · 3 September 2026

★★★★★ 5/5

Trustpilot

Baran Yildirim provided me with expert…

Baran Yildirim provided me with expert advice on the new Renters Rights legislation, furthermore he took it upon himself to update my tenants in writing and include the forms they needed to have/read - they are VERY satisfied with this, as it's quite a complex change. Baran's customer focus is outstanding, I just made an introductory phone call and he took the ball and ran with it; I and my tenants highly recommend his "can do" attitude and seeing the whole process through.

Philip · 30 August 2026

★★★★★ 5/5

Google

Saadat was incredibly helpful throughout the process. He made sure to answer all of my questions and was very supportive and friendly. Most importantly he always kept me in the loop so I never felt like I was left in the dark. Truly a breath of fresh air compared to previous experiences.

Soufiane · 2 April 2026

★★★★★ 5/5

Trustpilot

5* service Everytime!

Owain Wilson is always incredibly helpful if we ever have an issue ever crops up and super efficient in getting it resolved. We have been tenants for 3 years now and couldn’t rate the experience higher!!

Amanda · 27 July 2026

★★★★★ 5/5

Trustpilot

Thank you so much Stefanie from…

Thank you so much Stefanie from Marsh&Parson. You kept me informed , communicated well and helped me organize a new washing machine. Absolutely gem. Thank you.

Cordula · 25 September 2026

★★★★★ 5/5

Trustpilot

Marsh and Parsons are

Marsh and Parsons are, the cut above the rest within their sector with a professional approach and proactive team. I would personally like to thank Miss Natalia Catana for all help, transition into my new home. See you on my next purchase or rental.

Jerome · 21 May 2026

★★★★★ 5/5

Trustpilot

Debbie Lewis is such a lovely person to…

Debbie Lewis is such a lovely person to deal with. I got quite frustrated during my renting and then since i moved in but Debbie has been always available to respond. Quick to respond and also being on top of all my issues to get it sorted

Customer · 24 April 2026

★★★★★ 5/5

Google

Tobi was amazing with us from the beginning to the end of the process! He was very friendly and informative when booking us in to view and worked very hard to make sure we got our dream apartment. We're forever grateful we had him as our estate agent - thank you Tobi!

Fatima · 16 March 2026

★★★★★ 5/5

Google

Sarah was absolutely fantastic from start to finish. She was very knowledgeable about the process and explained everything very clearly at every step. We had a very stressful time with various legal issues but Sarah was able to smooth things out when all hope was lost. We will absolutely be using Marsh and Parsons again and will specifically ask to work with Sarah. It has been a real pleasure!

Marianne · 12 October 2025

★★★★★ 5/5

Trustpilot

Great Agency

Great Agency. They were very prompt with any questions or concerns I had. Special thanks to Anne Angus who was very helpful with our end of tenancy queries.

John · 27 August 2026

★★★★★ 5/5

Trustpilot

Using Marsh & Parsons as a tenant - good experience

We rented a flat in Greenwich through Marsh & Parsons for about 18 months. The service for the tenant has been very professional. The flat is in a period house conversion so there were inevitably a few things that needed upgrading or fixing during that time, as it is an older property. The Marsh & Parsons reporting system worked well and my contact there (Debbie Lewis) was great at keeping me updated and arranging for contractors to visit at convenient times. Happy to recommend. Jay and Monica

Jay · 30 July 2026

★★★★★ 5/5

Google

Huge shout out to Kai who has been so attentive to my specific requirements. He has been super friendly, very knowledgable on the property and area and I even witnessed him with a landlord today and he was very charming and of great temperament. His style is very consultative rather than over bearing and I’m glad to have his help to find the right place for me!

Shard · 12 October 2025

★★★★★ 5/5

Google

I felt very catered to throughout the entire process. Sadat kept me updated from start to finish and was perhaps the most attentive estate agent I have encountered. Having dealt with some real cowboys in the past I can say this experience was genuinely a breath of fresh air

Zayd · 16 March 2026

★★★★★ 5/5

Trustpilot

Nerosh was very professional

Nerosh was very professional, helpful and polite and he followed up straight away, as promised, to send me further information via email.

Hasina · 10 September 2026

★★★★★ 5/5

Google

Saadat was amazing throughout my experience of renting a flat. He was extremely supportive throughout the process, always attentive to my questions and needs, and very reliable. I was kept fully updated at every stage, which made the whole experience far less stressful. I would definitely recommend him.

Hannah · 16 February 2026

★★★★★ 5/5

Google

Tom has been an absolute pleasure to work with throughout our property sale. He is friendly and approachable, making what can be a stressful process much easier. I really appreciated is his direct and honest communication style. This approach truly helped keep things moving efficiently and we always felt well-informed. I would highly recommend working with Tom at Marsh & Parsons.

Peter · 12 October 2025

★★★★★ 5/5

Google

Luca and Arthur were both very helpful and prompt with their responses, top tier service from M&P!

Daniel · 21 September 2026

★★★★★ 5/5

Trustpilot

Lucy has been amazing throughout our…

Lucy has been amazing throughout our tenancy. From our onboarding process to any issues in the house to our check out. Everything has been super smooth and we are so grateful to her for everything 😊

Ishan · 5 May 2026