Trusted Agent profile · London

Marsh and Parsons London reviews

4.2

★★★★★ Great

976 reviews across 2 platforms

113-117 Streatham Hill, London, SW2 4UG

Marsh and Parsons's office in London, at 113-117 Streatham Hill, is rated 4.2 out of 5 across 976 reviews on two platforms, including 188 Google reviews rated 4.8.

Google logo

4.8 / 5

188

Reviews on Google

This office

Trustpilot logo

788

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

Criminal agency providing false and…

Criminal agency providing false and misleading information and stealing client's money.

Keyvan · 10 February 2022

1/5

Trustpilot

a dishonest agency

a dishonest agency, to be avoided

ALLEMAN · 5 May 2022

5/5

Trustpilot

Tor very helpful with contact renewal

Rating only, no written review.

Saskia · 28 November 2024

Agent replied · 24 August 2024

Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good contact with Baran Mehmet

Rating only, no written review.

Sylvie · 12 November 2024

Agent replied · 25 December 2024

Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

5/5

Trustpilot

KISHA has been most helpful.

Rating only, no written review.

MS · 13 August 2024

Agent replied · 24 August 2024

Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

1/5

Google

Rating only, no written review.

Darya · 3 August 2024

Agent replied · 24 August 2024

Dear Darya, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley , Customer Relations

5/5

Trustpilot

Responsive and easy to deal with

Rating only, no written review.

Giulio · 14 June 2024

Agent replied · 24 August 2024

Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Geena helped resolve my issue

Rating only, no written review.

Louise · 10 April 2024

Agent replied · 24 August 2024

Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very friendly and helpful staff

Rating only, no written review.

Meinolf · 28 March 2024

Agent replied · 24 August 2024

Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

We had a great service.

Rating only, no written review.

Dan · 6 March 2024

Agent replied · 24 August 2024

Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Helpful and attentive

Rating only, no written review.

Richard · 23 February 2024

Agent replied · 24 August 2024

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication.

Rating only, no written review.

Robert · 9 February 2024

Agent replied · 24 August 2024

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very efficient and good communicators.

Rating only, no written review.

Guy · 5 February 2024

Agent replied · 24 August 2024

Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication and efficient service

Rating only, no written review.

C · 8 November 2023

Agent replied · 24 August 2024

Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team

4/5

Trustpilot

Marsh and Parsons have a good network of contractors for timely resolution of issues within the rental property

Rating only, no written review.

A · 29 September 2023

Agent replied · 24 August 2024

Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Efficient and friendly service.

Rating only, no written review.

Jo · 21 September 2023

Agent replied · 24 August 2024

Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Estella · 25 August 2023

Agent replied · 24 August 2024

Dear Estella, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Samuel · 25 August 2021

1/5

Trustpilot

Absolutely terrible....

Rating only, no written review.

Antonio · 23 May 2021

Agent replied · 24 August 2024

Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons

1/5

Google

Rating only, no written review.

R · 25 August 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Marsh and Parsons's Google reviews
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