4/5
GoogleI have been working with M2 Property for already 3 years and very happy with their services. Very knowledgeable and responsive team. Highly recommend them!
Trusted Agent profile
M2 Property London reviews
★★★★★
85 reviews across 3 platforms
6 Roland Gardens, London, SW7 3PH
M2 Property's London office at 6 Roland Gardens is rated 4.6 out of 5 across 85 reviews on three platforms, including 64 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat team supporting us throughout our tenancy!
5/5
GoogleWe rented a 2 bedroom South Kensington flat through M2 Property agency. The staff were very professional in all aspects of their service: viewings, negotiating the rental agreement, preparing the property, providing essential maintenance during our stay, extending our stay, organising final cleaning and returning our deposit. The M2 staff were always attentive, helpful and quick to respond to any issues. I would have no hesitation in recommending this agency.
5/5
GoogleI’ve been renting fom M2 Property for many years now and they have become my go-to rental agency. They have an extremely professional and helpful staff who make an effort to understand your needs down to the budget. I've never been disappointed or felt shortchanged They have always managed to find me something that meets my rather demanding standards on a limited budget. And often at very short notice. What I like about them is that they are willing to go that extra mile to satisfy their clients. Moreover, they don’t tie you up in complicated paperwork or trip you up with hidden costs. I strongly recommend M2 to anyone looking for a decent place to live in central London whether for short or longer stay. Last but not the least, a huge cheer for Kirsty Jane Kanjee, the Lettings Manager, and her friendly colleagues who have always made sure that I have no excuse to complain. They deserve each of the five stars I've given them.
5/5
GoogleFunctional and very pleasant apartment located in a highly attractive neighborhood. The management by M2 Property is very efficient and pleasant.
5/5
GoogleVery nice and kind agent (Kirsty). Serena was also very helpful at all times. Always went above and beyond to help.
5/5
TrustpilotWe have been advising M2
We have been advising M2 on a series of issues relating to their tenants - they are consummate professionals who take great care to ensure that they undertake their tasks with care attention to detail and a passion for their clients
5/5
TrustpilotSerena was extremely helpful
Serena was extremely helpful, polite and easy to deal with. She always went above and beyond to help. 5 star service from her
5/5
GoogleM2 property are by far the best estate agents we’ve had as tenants in London. Claudia our main point of contact is amazing, always responsive and very helpful! Thank you!
5/5
TrustpilotKnowledgable and highly trustworthy building managers
M2 property have been diligent and industrious with great expertise and knowledge in managing our multi-tenanted share of freehold building. Great balance of responsiveness, user-friendly approach and technical knowledge.
5/5
GoogleWe have worked along side M2 Properties for years and they are a pleasure to work with! Very professional and easy to deal with. We would highly recommended them for your property needs.
5/5
GoogleMark, Serena and the team always went the extra mile to help with our research and with any issue we had. One of the best agencies I have ever dealt with in London!
5/5
GoogleMark, Jay and the entire team have taken the stress out of having the right to manage a block of leasehold flats. Through various issues that arise with property ownership they are always contactable and respond quickly to get the problem resolved. Would highly recommend.
5/5
GoogleMark, Serena and the team always went the extra mile to help with our research and with any issue we had. One of the best agencies I have ever dealt with in London!
5/5
TrustpilotUse M2 to manage your property
M2 manages our block of flats in London.
5/5
TrustpilotTHE AGENCY YOU SHOULD TRUST
Our experience with the M2 property agency was absolutely amazing. Most of the agencies in London don’t even bother to help with short term lets whereas M2 property was not like that. As soon as we contacted the agency we found a great flat in a great area and the whole process was very smooth and simple.
5/5
TrustpilotGreat experience with M2 Property
Great experience with M2 Property overall, and their property manager Claudia specifically. She is kind, professional and incredibly efficient. Always smiling, even when the issues seem unfixable - and always finds a solution that works best for all involved.
5/5
GoogleMy partner and I are very happy with this agency. Kirsty and Claudia have been really attentive and fast in providing us with support whenever we needed it. The process of renting the apartment was very smooth and the best we have experienced before. We will definitely use their services in the future again and recommend it to others
1/5
GoogleAvoid this company now. Otherwise, you will regret your decision at a later stage.
Agent replied · 20 June 2024
Thank you for taking the time to leave a review. We understand that you have confused our business with another based in Newport, Wales - we are M2 Property Ltd based in London not Newport and are not associated in any way with this other company. If you can please call me on 020 7043 8431 to discuss this matter and remove this incorrect review. Elliot Davis (Director - M2 Property)
5/5
TrustpilotAttention to Detail and Highly Professional
M2 Property Management have been looking after both the rental aspect of my property as well as the building management for over the last ten years, and I have nothing but praise for their professionalism and effectiveness, as well as their warm friendly manner.
1/5
GoogleI second others who say stay away from this lot. They manage the building a friend of mine owns in, and basically they favour owners who are also using their rental arm at the expense of the others.
Agent replied · 20 June 2024
Dear London spaghetti, It's unfortunate that you have had to write a negative review about us having never had any dealings with us yourself. We manage a large number is buildings and estates in London and pride ourselves on the high level of personal service we offer all of our clients, whether they use any of our other services or not - be that lettings, management, short lets, refurbishments or sales. We've worked hard over the last 15 years to build up a strong business with clients who have stuck with us for the duration. It's very easy to post a review anonymously which doesn't give us the opportunity to try and address or rectify the issue. If your friend has something specific they would like to discuss with us about the service they have received please ask them to contact me or my fellow director, Mark Nelson, directly. Yours sincerely Elliot Davis Director 020 7043 8431
1/5
GoogleGreat before you rent and while paying. Terrible post Tenancy care. Trying to cut all deposit by arguing "missing" items summed to 900£. Taking weeks returning your emails, mismanaged rental department. Would not recommend. STAY AWAY
Agent replied · 20 June 2024
Dear 'Office Payments', we have no record of you being a tenant in any of our managed properties. We are members of MyDeposits so we follow strict processes before making any deductions from tenant's deposits. Can you please contact me to discuss any issues you have so that I can resolve them. Yours, Elliot Davis (Director) 020 7043 8431
5/5
GoogleGreat communication, courteous staff. It's always a pleasure doing business with M2.
5/5
TrustpilotProfessional and Effective
Fabulous property management company. Professional and efficient, solving complex issues with minimal effort. Cost effective with clear, comprehensive and consistent communication, thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about M2 Property London
How many reviews does M2 Property London have?
M2 Property's London office has 85 reviews across three platforms: 64 on Google, 1 on Yell, 20 on Trustpilot.
What is M2 Property London's rating?
M2 Property London is rated 4.6 out of 5 across all 85 reviews, and 4.7 out of 5 on Google from 64 reviews.
Where is M2 Property's London office?
M2 Property London, 6 Roland Gardens, London, SW7 3PH.
