Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
Christopher Lockwood showed me and my girlfriend around a beautiful one bed in Finsbury Park. He was very knowledgeable and made us feel very comfortable. I really appreciated his honesty when dealing with us and made the experience far better than other estate agents have before.
Bum · 24 January 2022
★★★★★ 5/5
GoogleBy far the best estate agent's I dealt with. Always ready to answer the phone, prompt, straightforward and dealt with me like I was a human being rather than a potential cash cow.
Built a rapport with some of the agents who did their best to let me know about any potential property as soon as was possible. Highly recommended.
Lucian · 10 June 2014
★★★★★ 5/5
GoogleHad a fantastic experience with Hannah Bick. She was responsive and clear with the process, she was also very targeted in showing us properties that were within budget and appetite.
Would certainly recommend her to any prospective tenant/landlord as she was head and shoulders above the others we’ve dealt with in terms of overall service level.
John · 1 June 2019
★★★★★ 5/5
TrustpilotFlat Viewing with Daniel S.
We organised a viewing with Daniel, he was very responsive, accommodating and welcoming. Before and during the viewing, he answered all our questions with great knowledge and professionalism.
Valentin · 21 October 2023
★★★★★ 5/5
TrustpilotGreat service,
I have used LT for many years and got an exceptional service from Molly Everitt this year.She answered all queries in a clear professional and timely manner and nothing was too much trouble for her.She definitely made the whole process easier and is a great addition to the team,
Helen · 6 July 2021
★★★★★ 5/5
GoogleMy sister and I had a very positive experience dealing with Eda and Beth. They were both professional and pleasant to deal with. Most of all I appreciated the honesty with their approach. Thank you both!
Barbora · 31 January 2023
★★★★★ 5/5
TrustpilotAndrew Dunham - Excellent Service
Andrew Dunham from the Worcester branch provided an excellent service. He responded to our request brilliantly and in a timely fashion. Throughout the maintenance repair he was proactive in keeping us informed of developments with the contractors and our tenants were delighted with the final outcome.
NJH · 3 November 2021
★★★★★ 5/5
TrustpilotBeatrice had clearly done her homework…
Beatrice had clearly done her homework before she came to assess the flat. I felt she really new her job and this was the case as she found a buyer almost immediately
Frances · 1 June 2023
★★★★★ 5/5
TrustpilotFriendly staff with a human approach…
Friendly staff with a human approach and a great amount of flexibility regarding viewing dates and times. Adam in particular was very helpful, patiently answering my questions as a first-time buyer.
Mehdi · 29 June 2023
★★★★★ 1/5
TrustpilotAbsolutely awful communication to…
Absolutely awful communication to landlords. Delays of months to compete simple repairs. Can never get hold of anyone, non-responsive to email and phone. Worst estate agents we’ve used.
Holly · 12 September 2023
★★★★★ 5/5
TrustpilotGreat communication and a pleasure to deal with
I asked for my flat to be redecorated. Andrew Dunham in the Worcester office responded immediately and subsequently managed the work. At the end of the job he sent many photographs and the final result is excellent.Great communication and a pleasure to deal with.
John · 3 February 2022
★★★★★ 5/5
TrustpilotSuper Team
Emma, Mark, Travis & the team were instrumental in the success of our recent completion. Always available and with speedy execution, we were delighted with the service provided. Would highly recommend.
Joanne · 20 June 2023
★★★★★ 5/5
TrustpilotGreat experience
We've had a great experience with Ludlow Thompson. In particular, we've been in contact with Chris from Finsbury park who showed us around a property, gave us ample time to review it and has followed-up with clear and helpful guidance, supporting us from start to finish.
Matilda · 28 September 2021
★★★★★ 5/5
TrustpilotAndrew Dunham
Andrew Dunham, maintenance administrator in the Ludlow Thomson Worcester office dealt with having the fuse box in our rental property replaced quickly and efficiently. We were kept informed of the process throughout, and received all relevant documents and photos for our records. Very happy with the management of the project.
Felicity · 26 November 2020
★★★★★ 5/5
GoogleShown around some properties in the Peckham area by Jamie who was very friendly and knowledgeable. Easy to organise viewings with and recommended similar properties. Good agency with helpful staff.
Elliot · 7 July 2023
★★★★★ 5/5
TrustpilotOval Lettings office, Jibby
Jibby at the Oval Lettings office again provided a thoroughly professional service, securing fresh tenants when tenancy expired and ensured a seamless transfer from one tenancy to the next.
Graham · 30 July 2023
★★★★★ 5/5
TrustpilotVery helpful and professional.
Although I did not at the current time for reasons unconnected with Ludlow Thompson, place my property with its Tooting branch, I found both Gerard and Romina to be knowledgeable and very obliging. Should the opportunity present itself after the pandemic, they would be my first port of call.
Serena · 7 January 2021
★★★★★ 5/5
TrustpilotWorking with Ludlow Thompson has been…
Working with Ludlow Thompson has been exceptional. Our lettings negociator, Myles Simon has shown particular professionalism, expertise, and excellent communication which made the experience stress-free and enjoyable.
Helena · 5 September 2023
★★★★★ 1/5
TrustpilotTerrible
We were trying to rent the property, submitted the documents and payed the fees. After everything was done, it was extremely difficult to reach our agent and only after a few days did she managed to get back to us to tell us that the property was privately rented already. Terrible and stressful experience.
Jurgita · 8 November 2018
★★★★★ 5/5
TrustpilotFriendly and knowledgeable
I've had pretty terrible experience with real estate agents back in Australia and I rarely review anything but Chris (Finsbury Park) deserves a special mention. He was so friendly and knowledgeable and just did his job really well. Not much more you can ask for!
Natasha · 17 September 2021
★★★★★ 5/5
TrustpilotGreat flat tour
Daniel Scott gave us a tour of a local property. He was very knowledgeable, answered all our questions and was happy to spend as much time with us as we needed.
Nicholas · 10 May 2023
★★★★★ 5/5
TrustpilotGreat service from a transparent and…
Great service from a transparent and respectful team. Decided to use ludlowthompson to let and manage my property and have had a very pleasant experience so far. They managed to source me a tenant faster than my previous agent and have handled the negotiation and signing of the contract smoothly & efficiently.
M · 22 October 2019
★★★★★ 5/5
TrustpilotSpoke on the phone with Myles about…
Spoke on the phone with Myles about renting a property,He was very friendly, very well informed and professional as he responded to all my queries.Looking forward to renting a place from this agency
Zoi · 3 March 2023
★★★★★ 5/5
TrustpilotDaniel Scott Lettings Manager of the…
Daniel Scott Lettings Manager of the Kennington / Oval branch was polite, punctual and extremely well informed on the property and the location. I highly recommend his services
Myles · 18 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.