Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLisa from LM was so helpful throughout the process of us buying our property! So friendly, quick to reply no matter what time of day and just very professional throughout. Thank you!
Jenny · 19 May 2025
Agent replied · 27 August 2024
Hello Jenny,
Thank you for the fantastic 5 star review! Hope your enjoying your new home!
★★★★★ 5/5
GoogleSuperb service provided by Loney Miller from start to finish. Extremely professional yet warm and friendly service throughout. Handled extremely busy viewing Saturdays impeccably keeping us informed of progress. Highly, highly recommend.
Rachel · 19 May 2025
Agent replied · 19 May 2026
Hello Rachel
Thank you taking the time to write such a lovely 5* review! We're delighted you were happy with the service we provided.
★★★★★ 5/5
GoogleWe have just moved into our new home in Southfields and really delighted with the process managed by Lisa @ Loney Miller :) - it was great to finally meet an agent who actually understood what you wanted and could give you relevant options suited to your taste! I would highly recommend working with them! The calibre of properties they take on are a reflection of their work! Thanks Lisa and team.
Jess · 7 June 2021
★★★★★ 5/5
GoogleWe have been renting with Loney Miller for a couple of months now. We've had a few urgent issues in that time as well as some not so urgent ones however we have found them to be very responsive and any issue has been dealt with almost …
Ashleigh · 8 October 2024
Agent replied · 27 August 2024
Many thanks for the 5 star rating Ashleigh!
★★★★★ 5/5
GoogleWe rented our lovely home through Loney Miller in Southfields and they were fantastic throughout the process. …
Elizabeth · 8 October 2025
Agent replied · 2 September 2025
Hello Elizabeth
Thank you for such a lovely 5* review - Tori will be over the moon with your kind words!
★★★★★ 5/5
GoogleWe have just bought our first house and we cannot thank Maddie enough for all that she did. She was professional throughout and made the whole process easy. She was on the end of the phone or email for our every query and allowed us to …
Kate · 8 October 2018
Agent replied · 7 June 2023
Thank you so much, Kate. We hope you will be very happy in your new home!
★★★★★ 5/5
GoogleI have just bought my new home using the Lonely Miller agency. From the beginning, it has been one of the most phenomenal customer service experiences I have had. I work within the property industry and can confidently say that Lisa and her …
Ryan · 8 October 2024
Agent replied · 27 August 2024
Hey Ryan, Wishing you the best of luck in your new home! Thank you for your kind words.
★★★★★ 5/5
GoogleWe had the pleasure of working with Tori from LM for our recent rental, and I can't recommend their services enough! From the first viewing to the final lease signing, LM went above and beyond to make the process smooth and stress-free. …
Erdem · 8 October 2024
Agent replied · 27 August 2024
Hi Erdem,
Thanks so much for your lovely review of Tori and Loney Miller!
★★★★★ 5/5
GoogleHighly recommend using Loney Miller. From the first meeting, they have been wonderful! Being my first time rented out my flat they took the time to explain everything to me and had great contacts for the contractors needed to get the flat …
Isobel · 8 October 2024
Agent replied · 27 August 2024
Hey Isobel,
Thank you kindly for the fab review! We're so happy we made a enjoyable experience for you!
★★★★★ 5/5
GoogleA massive thank you to the Loney Miller team, I honestly had one of the best experiences working with this team of experts. They were all so friendly, responsive and knowledgeable. On many occasions they went over and above for me making …
Robert · 8 October 2024
Agent replied · 27 August 2024
Hello Robert,
Wow what an amazing review - thank you for your lovely words!
We wish you the best of luck in your new home!
★★★★★ 5/5
GoogleLoney Miller exceeded all expectations in helping us rent a flat in South West London. I was a tiny bit sceptical at first as I hadn't heard of them before but now it has been the best renting experience I've ever had. …
Stepan · 8 October 2024
Agent replied · 22 October 2024
Hello Stepan,
Thank you very much for such a fantastic review! We are so pleased you were happy with the service we provided. Good luck in you new home!
★★★★★ 1/5
GoogleWe have been to four different viewings with Loney miller. Real estate agents are useless . Don’t know anything about the property they are selling. They just stand there, with no value added input. They do not follow up when you have queries - utter and complete waste of time. No idea how they have such a high rating.
SA · 5 December 2023
Agent replied · 27 August 2024
Hi SA,
I am so gutted to read your review! This really isn't our usual standard of service and I would love to look into this. From the limited information available, I can't see any viewings booked, but please do get in touch and we can try and make amends.
Best wishes,
Maddie
★★★★★ 5/5
GoogleA superbly professional agent with remarkable expertise. Easily one of the top estate agents I have ever encountered, providing insightful advice and seamless service.
Jake · 29 May 2025
Agent replied · 27 August 2024
Thank you Jake for your lovely 5* review on our lettings team!
★★★★★ 5/5
GoogleEfficient, professional, informative and considerate to requirements. Definitely the best experience I have had with a sales or letting agency and I believe this is linked to LM being a local agent who has an interest in the immediate area …
James · 8 October 2024
Agent replied · 27 August 2024
Thank you for the 5* review James and your kind words on Tori!
★★★★★ 5/5
GoogleAn extremely friendly, thoughtful and professional agency. Maddie was a delight to deal with and although we did not end up buying a property through Loney Miller, I wouldn't hesitate to recommend them to friends and family in the future.
Phoebe · 16 September 2018
Agent replied · 7 June 2023
Thank you for taking the time to write a review, Phoebe. We are thrilled that you were happy with our service and wish you the very best of luck with your purchase.
★★★★★ 5/5
GoogleWe recently bought a house through Lisa Lohrasby at Loney Miller and could not be more pleased with her help throughout the process and her professionalism. Allowing us to view properties outside of strict timeslots for open houses enabled …
Ollie · 8 October 2024
Agent replied · 22 October 2024
Hello Ollie & Emily,
Thank you for taking the time to write such a lovely review. We wish you the best of luck in your new dream home!
★★★★★ 1/5
GoogleVery unprofessional. I've had my property valued by four different estate agents and this company valued my property at nearly 75k less than the other three well established agents. Also the other three agencies have followed up the …
CHINKSTA · 8 October 2024
Agent replied · 27 August 2024
Dear Chinksta,
We are so disappointed to read your 1-star review. This is absolutely not the normal state of play here! It is very strange that you have not received a … More
★★★★★ 5/5
GoogleLoney Miller is the best real estate agency I have ever worked with. The communication was both efficient and courteous, involving all relevant parties. During my transaction, there were some complications due to an error in the council's …
Yunjie · 8 October 2024
Agent replied · 27 August 2024
Hi Yunjie,
Thanks so much for your lovely review of Bryony, and Loney Miller!
★★★★★ 5/5
GoogleSuperb estate agents with lovely staff. Maddie delivered a personal touch, doing the valuation herself and talking us through the marketing strategy, taking time to deal with our queries and reassure us. Bryony then sold our property in …
James · 8 October 2024
Agent replied · 29 May 2026
Thanks James for the fantastic review. Glad you were happy with the service we provided.
★★★★★ 5/5
GoogleSuper service from start to finish, I’d highly recommend LM!
Georgie · 15 September 2025
Agent replied · 15 April 2026
Hello Georgie
Thank you for the recommendation and taking the time to leave us a 5* review!
★★★★★ 5/5
GoogleI highly recommend Loney Miller for anyone looking for a reliable and professional estate agency. Lisa, Maddie, and the entire team went above and beyond, offering exceptional service and attention to detail. Their dedication made the …
Bryan · 8 October 2024
Agent replied · 27 August 2024
Hi Bryan, Thank you for taking the time to write such a lovely review!
★★★★★ 5/5
GoogleWe recently bought a property through Loney Miller agency. They have extensive knowledge of Southfields area, and in the search phase, were really organised and have presented the properties that aligned with our needs. Throughout the …
Asli · 8 October 2024
Agent replied · 27 August 2024
Thank you Asli for the lovely review. We are delighted that we provided an 'exceptional' service! Good luck in your new home.
★★★★★ 5/5
GoogleWe purchased our property through Lisa, who was fantastic throughout the process! I would highly recommend her and the team.
I really liked that we had individual viewing slots for the properties that we …
Mahya · 8 October 2024
Agent replied · 27 August 2024
Hello Mahya,
Thank you for your fantastic 5 star review! We are so happy that you had a pleasant experience and we assisted in easing the stress with buying a property!
★★★★★ 5/5
GoogleIf you have a property to sell on the Wimbledon Park grid definitely use Loney Miller. They really are the experts in the area and secured an offer on my flat so quickly. …
Kate · 8 October 2024
Agent replied · 27 August 2024
Hey Kate,
Thank you for the 5 star review and recommendation! Wish you the best of luck in your new home!
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