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Loney Miller Limited London reviews

4.9

★★★★★ Excellent

389 reviews across 1 platform

11 Brookwood Road, London, SW18 5BL

Loney Miller Limited's office in London, at 11 Brookwood Road, is rated 4.9 out of 5 across 389 reviews on 1 platform, including 389 Google reviews rated 4.9.

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4.9 / 5

389

Reviews on Google

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased a property with Lisa. I can’t speak highly enough of her. She has made a difficult process seem extremely straight forward. So much patience, clear in her communications and most importantly, a nice person. Highly recommend!

James · 15 October 2025

Agent replied · 15 April 2026

Hello James Thank you for leaving such a lovely review - Lisa will be over the moon with your kind words.

5/5

Google

Very professional service. Really pleased with their updates, feedback and quick response times. Would highly recommend.

Siobhan · 26 April 2026

Agent replied · 26 July 2026

Hi Siobhan! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service professional and that our updates and quick response times made a positive impact on your experience. Our team, especially … More

5/5

Google

Loney Miller market themselves as an estate agent that prides itself on customer service, and that really shone through from the very start. We had a fantastic experience selling our flat with them. The team was professional, knowledgeable, …

Oliver · 8 October 2025

Agent replied · 15 April 2026

Hello Oliver, Thank you for taking the time to write such a wonderful 5* review! Your kinds words are greatly appreciated! We wish you the wish of such in the future

5/5

Google

We have just exchanged contracts on the sale of a house in Southfields. Loney Miller have been excellent throughout - very good advice on value and attracting interest, superb brochure, managing viewings and keeping us informed. Lisa has …

Matthew · 8 October 2025

Agent replied · 18 May 2026

Hello Matthew Thank you kindly for taking the time to write such a fab 5* review! Your positive feedback motivates us to keep providing a great service.

5/5

Google

Couldn’t recommend Maddie and her team more! They worked so hard over the course of a few years to find us our perfect home. Thank you Loney Miller.

Aimee · 29 May 2024

Agent replied · 27 August 2024

Thank you so much for lovely review, Aimee!

5/5

Google

Hello I would like to say how very happy I have been with the support from the team in the Diss office. …

Karen · 21 February 2026

Agent replied · 21 June 2026

Hi Karen! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear how happy you’ve been with the support from our Diss team. It’s great to know that Steve, Will, and especially Jake made your experience enjoyable, even … More

5/5

Google

Loney Miller have been exceptional letting and management agents. We have received a great personalised service where Tori and Rosie have been very responsive and efficient with excellent attention to detail. We feel so reassured that they …

Emma · 8 October 2025

Agent replied · 19 May 2026

Thank you Emma for leaving such a lovely review on our lettings team! We're delighted you are happy with the service provided so far.

5/5

Google

Superb estate agents with lovely staff. Maddie delivered a personal touch, doing the valuation herself and talking us through the marketing strategy, taking time to deal with our queries and reassure us. Bryony then sold our property in March 2024 and was incredibly helpful throughout the process; dealing with our queries and those of the buyers calmly and professionally. Highly recommend these agents as a business that really care about you and your needs - whatever they are!

James · 30 March 2024

Agent replied · 27 August 2024

Thanks James for the fantastic review. Glad you were happy with the service we provided.

5/5

Google

We have recently rented out our property, while organising an overseas move, and we are hugely thankful to Tori and Rosie who were (and continue to be) so helpful throughout the whole process. Highly recommend!

Gillian · 29 October 2025

Agent replied · 28 December 2025

Hello Gillian Amazing news you're happy with the service we provided! Thank you very much for taking the time to leave such a positive review! We wish you the best of luck overseas!

5/5

Google

Having bought a property through Loney Miller, I can’t imagine ever wanting to work with any other estate agency! Maddie’s approach was amazing; super professional but also incredibly personable. Amazing local knowledge, always ready with a …

Ed · 8 October 2025

Agent replied · 19 May 2026

Wow - Thank you for such an amazing review Ed! We're over the moon you were happy with the service we provided! Good Luck in your new home!

5/5

Google

Loney Miller are by far the best! Proactive, efficient, genuine and hard working. We couldn’t have sold our property without them while managing everything from overseas. They handled the entire sales process seamlessly, taking care of …

Nicki · 8 October 2025

Agent replied · 19 May 2026

Hello Nicki, Thank you for taking the time to leave us such a glowing 5* review!

5/5

Google

We had an amazing experience with Lonely Miller. After failing to sell our house for 6 months with another estate agent they managed to get 3 offers over asking price within 3 weeks. The team were responsive to all our enquiries and requests and were professional throughout. Highly recommended.

Rebecca · 29 May 2025

Agent replied · 27 August 2024

Hello Rebecca, We are so pleased that you were happy with our service. Thank you for the lovely review!

5/5

Google

We would highly recommend Loney Miller - Maddie and Zak are brilliant. A very smooth and easy house sale from start to finish. A great company that is not only very professional but takes time to understand how you want to sell your property. Thank you Loney Miller!

Emmy · 29 May 2025

Agent replied · 27 August 2024

Hello Emmy, Thank you for taking the time to write such a fab review! Maddie and Zak will be thrilled!

5/5

Google

I bought my flat through Lisa, she was great. She made the process so easy, she answered all my questions quickly and helped in every way to make the experience as smooth as possible. I could not recommend more. Thank you again Lisa, I love my new flat!

Sarah · 19 May 2025

Agent replied · 8 November 2024

Hey Sarah, Thank you for taking the time to leave us a 5-star review! We're so glad to hear … More

5/5

Google

Loney Miller were outstanding in how they handled the sale of our house this Autumn. They had been highly recommended by friends who had used them so we had high expectations - they exceeded them! From the first interaction with them I was impressed by their client handling skills, quality of advice, unrivalled knowledge of the housing market in my area, the efficient and professional way in which viewings were arranged and feedback was provided and their handling of the sale process after we had received an offer. We had appointed LM jointly with another highly reputable agent in our area - it was evident throughout that LM were by far the better team, in all respects.

Ermelinda · 19 December 2023

Agent replied · 27 August 2024

Hi Ermelinda, Thank you for taking the time to write such a fab review! Hope you are enjoying life in your new home! Maddie

5/5

Google

Loney Miller were fantastic. Zak initially showed us around the property, and dealt with our offer. Zak was knowledgable, professional and friendly. Following on from this, Lisa worked with us through the negotiations, and …

Tim · 8 October 2023

Agent replied · 27 August 2024

Hi Tim Thanks so much for your glowing review on the team. Hope you're enjoying your new home! … More

5/5

Google

We had a great experience with Loney Miller. Our agent, Lisa, was always on the ball and ensuring things were progressing as quickly as they could, as well as going out of her way to help us. We really appreciate the service and would definitely recommend them.

Ian · 18 May 2025

Agent replied · 18 May 2026

Hello Ian, Thank you for taking the time to leave us such a lovely review - Lisa will be delighted with your kind words.

5/5

Google

I have nothing but good things to say about Loney Miller. Our agent, Bryony, consistently went above and beyond during our house purchase and communication was always easy and fast. They are honestly the best. I’d happily recommend Loney Miller to anyone house/flat-hunting in the area!

Alec · 19 May 2025

Agent replied · 19 May 2026

Hello Alec Thank you for taking the time to leave such a lovely 5* review !

5/5

Google

Tori and Holly were very helpful in our search for a rental property in Southfields! Thank you so much.

Sarah · 29 May 2024

Agent replied · 27 August 2024

Thanks Sarah for the lovely review!

5/5

Google

Throughout the viewing and offering stage, staffs were completely transparent, no games, no pressure, just honest and straightforward communication. …

Jia · 15 December 2025

Agent replied · 28 December 2025

Hello Jia Thank you for leaving such a lovely 5* review. We're so pleased you were happy with the service we provided.

5/5

Google

I have rented out my flat through Tori. It has been a swift process; she managed to secure new tenants very quickly matching my expectations in terms of monthly rent. I highly recommend her and the team at Loney Miller.

Luca · 24 May 2025

Agent replied · 27 August 2024

Hello Luca, Thank you kindly for your 5* review on Tori and the team. We are so pleased you were happy with the service we provided.

5/5

Google

Trustworthy, competent and professional. They gave us unbiased advice regarding selling our flat, advising us when the market was not favourable as opposed to trying to push us to sell regardless, which we really appreciated. Highly recommended.

Irene · 29 May 2025

Agent replied · 27 August 2024

Thanks Irene! We are so pleased that you were happy with the service and left such a lovely review.

5/5

Google

We worked predominantly with Lisa and we couldn't be happier with her attentiveness and communication. We ended up getting a great price for our house on the Southfields grid, all thanks to Loney Miller.

Dom · 24 May 2025

Agent replied · 27 August 2024

Hello Dom, Thank you for such an amazing review on Lisa and the team. Wish you the best of luck in your new home!

5/5

Google

Loney Miller were simply fantastic with both our sale and purchase. Our dealings with the whole team, from the managing directors to our agents and their colleagues, left us feeling like VIPs. We felt listened to and well looked after at all times. Moving house was so smooth in fact I look forward to doing it again ;)

Alexander · 29 May 2024

Agent replied · 27 August 2024

Hi Alex, Thank you so much for your lovely review!! I hope you are enjoying your new home and look forward to keeping in touch as you start your works! … More

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