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Loney Miller Limited London reviews

4.9

★★★★★ Excellent

389 reviews across 1 platform

11 Brookwood Road, London, SW18 5BL

Loney Miller Limited's office in London, at 11 Brookwood Road, is rated 4.9 out of 5 across 389 reviews on 1 platform, including 389 Google reviews rated 4.9.

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4.9 / 5

389

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Loney Miller are truely the only estate agent I would go to in the Wimbledon Park / Southfields area - they are experts, price fairly and communicate with you every step of the way. I have worked with Jonathan, Maddie, Zak, Bryony, Lisa, Eamonn and the broader team. Zak was my key day to day contact and he was amazing start to finish. If we ever sell again, there is no doubt that we will choose Loney Miller again. Laura & Jack

Laura · 24 September 2026

Agent replied · 19 September 2026

Thank you, Laura & Jack! We're thrilled to hear about your positive experience with Zak and the entire Loney Miller team. Your trust means the world to us, and we look forward to assisting you again in the future!

5/5

Google

The team at Loney Miller are incredibly friendly, professional, and always a pleasure to deal with. Tori has immense knowledge of the market and has been fantastic throughout, offering knowledgeable, professional advice while always being approachable and helpful. Rosie is equally brilliant and has an enviable list of every possible maintenance person, making it easy to arrange speedy repairs whenever needed. She is friendly, efficient, and always goes the extra mile to get things sorted quickly. Overall, a fantastic team who provide a genuinely professional and personable service.

Helen · 24 September 2026

Agent replied · 19 September 2026

Thank you, Helen! We're thrilled to hear such positive feedback about Tori and Rosie. Our team strives to provide friendly, professional service, and it's wonderful to know they made a great impression. We appreciate your kind words and look forward to continuing to assist you!

5/5

Google

We can’t recommend Loney Miller highly enough. From the very first step the whole team went so far beyond what we expected from an estate agent. Selling in the current market has been genuinely challenging, with all the usual uncertainty and hesitation from buyers, but their persistence, honesty and hard work never wavered. Maddie and Bryony kept us fully informed every step of the way, always available to answer questions, truly have gone the extra mile for us and have given us straight, honest advice whenever we needed it, rather than just telling us what we wanted to hear. Everyone has been equally brilliant, incredibly organised, warm, and helpful. What really set them apart was how much they clearly cared about getting the right outcome for us, not just closing a sale. Outstanding service from start to finish!!!

Sam · 1 August 2026

Agent replied · 15 July 2026

Thank you so much for your kind words, Sam! We are thrilled to hear that Maddie, Bryony, and the rest of the team were able to provide you with exceptional service throughout your selling journey. Your satisfaction and the successful outcome are what we strive for every day. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Highly recommend. Sean came a valued our property, offering a competitive price and outlined the process. He was very knowledgeable and helpful. We were also very impressed with the photos. Kerri was fantastic at keeping us updated on potential buyers and helping to arrange viewings. We viewed a couple of properties with Izzie who knew lots about the properties and was flexible to fit around us. We were also very impressed with Janet, who kept us updated on our purchase, offering timely responses and wasn't afraid to dig a little deeper to get things moving! Thanks to everyone involved!

Lucy · 22 July 2026

Agent replied · 26 July 2026

Hi Lucy B! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Sean's competitive pricing and expertise made a positive impact on your property valuation. It's fantastic to know that Kerri's updates and Izzie's flexibility helped make your viewing experience enjoyable! And we’re so proud of Janet for keeping everything on track during your purchase. Your kind words truly motivate our team to keep providing outstanding service. We look forward to assisting you again in the future, whether buying or selling! 🏡✨ If you ever need anything, don’t hesitate to reach out!

5/5

Google

Loney Miller have been absolutely fantastic in helping us sell both our house in Wimbledon Park and our flat in Southfields. They have a brilliant team, and over the course of both sales I had the pleasure of dealing with quite a few of them. Most of my contact was with Maddie and Bryony, who brought real warmth and energy to every interaction. As with any property sale, the process wasn’t always straightforward, but the team were consistently able to handle whatever arose, and were always reachable when I needed them. Our house had an offer accepted within a single weekend of viewings, from a buyer already on the LM database, which was remarkable. My only regret is not using Loney Miller sooner for the sale of my flat as I had done with the house. I went with KFH first for the flat, and that was a mistake. In my experience, LM offered better rates, honest valuations, and genuinely sound advice. They have deep knowledge of the areas they work in, and it shows. It was a real pleasure working with them. I wouldn’t hesitate to use them again. A huge thank you to Maddie, Bryony, Zak, Kerry, and the whole team. Big hug from us.

Mervin · 1 July 2026

Agent replied · 11 June 2026

Thank you so much for your wonderful review, Mervin! We're thrilled to hear that you had a fantastic experience with Loney Miller and our team, especially Maddie and Bryony. It's great to know that we could assist you effectively in selling both your house and flat. We appreciate your kind words about our service and expertise, it truly motivates us to keep delivering the best for our clients. We look forward to working with you again in the future. A big hug back to you and your family!

5/5

Google

We recently have concluded our purchase of a property in the Southfields area. We completed the purchase with loney miller and specially Lisa Lohrasby. She was extremely helpful and knowledgable across the entire process. Lisa was always on hand to provide support and even in difficult situations with renegotiations she was reasonable and balanced which helped us to reach a positive conclusion. At every step of the process Lisa was on hand to provide insight and support. I would highly recommend Lisa and the loney miller team if you are looking to purchase a property around the Southfields area!

Ollie · 1 July 2026

Agent replied · 15 June 2026

Thank you so much for your wonderful feedback, Ollie! We're thrilled to hear that Lisa and the Loney Miller team provided you with exceptional support throughout the property purchase process. It’s fantastic to know that her expertise and balanced approach helped you navigate the challenges smoothly. We truly appreciate your recommendation and look forward to assisting you in the future!

5/5

Google

I can't recommend Lisa highly enough. She was incredibly helpful from the very beginning of our house purchase right through to exchange. She kept us updated throughout the process, always responded to our questions, chased the relevant parties when needed, and worked hard to keep everything moving. Our purchase was far from straightforward, with several unexpected issues along the way, but Lisa remained professional, reassuring and proactive throughout. She was always willing to help and made what could have been an overwhelming experience much easier to manage. Thank you, Lisa, for all your hard work, dedication and support. We truly appreciate everything you did to help us buy our first home.

Thibault · 1 July 2026

Agent replied · 1 July 2026

Thank you so much for your kind words, Thibault! We're thrilled to hear about your positive experience with Lisa during your house purchase. It's wonderful to know that she was able to provide the support and guidance you needed, especially through the challenges you faced. At Loney Miller, we strive to make the home buying journey as smooth as possible, and your feedback truly reflects our commitment. Congratulations on your first home, and we wish you all the best in this exciting new chapter!

5/5

Google

We had a great experience from start to finish. The team was professional, responsive, and kept us informed throughout the entire process. Buying a house can be stressful, but they made everything feel much more manageable by answering our questions promptly and keeping things moving. A special thank you to Lisa Lohrasby for all the hard work in getting us to exchange. Your dedication, communication and attention to detail helped make this important milestone such a positive experience.

Antonia · 1 July 2026

Agent replied · 2 July 2026

Thank you so much for your wonderful feedback, Antonia! We're thrilled to hear that your experience with Loney Miller was positive from start to finish. It's great to know that our team's professionalism, responsiveness, and communication made the home-buying process more manageable for you. A special shout-out to Lisa Lohrasby for her hard work and dedication. We appreciate your trust in us and look forward to assisting you again in the future!

5/5

Google

We cannot thank Loney Miller enough for the outstanding service they provided from the very beginning of putting our house on the market through to the successful completion of our sale and move. Once under offer, we were supported by Lisa who was absolutely fantastic to deal with - incredibly hardworking, supportive, professional, and always willing to go the extra mile to work through the many bumps in the road there inevitably were. Lisa kept us updated every step of the way, was always at the end of the phone whenever we needed and worked incredibly hard to keep our sale on track. Her communication and dedication were outstanding, and we genuinely felt supported throughout the whole experience. We would highly recommend Lisa and the team at Loney Miller to anyone looking for an estate agent who truly cares about their clients. Thank you again!

Katie · 9 June 2026

Agent replied · 12 May 2026

Thank you so much for your wonderful feedback, Katie! We're thrilled to hear that you had an outstanding experience with Lisa and the team at Loney Miller. Your kind words about her hard work and dedication truly mean a lot to us. We strive to provide exceptional service and it’s great to know we succeeded in supporting you throughout your sale and move. We appreciate your recommendation and wish you all the best in your new home!

5/5

Google

Throughout the whole purchasing process the staff were friendly, helpful and informative. I would particularly like to recommend Jake Wellman, Steve Cox and Coren Pollard. During the viewing process Jake was a huge help. He was super flexible with timings and availability and on the first viewing day he had a huge amount of patience taking us around the town with back to back viewings for most of the day. He was always quick to respond and organised the other viewings for us. During the second viewing day we had the pleasure of meeting Steve (Branch Manager) who took us to the other viewings. Once we had decided on a home to put an offer on he facilitated the initial processes between us and the seller, organised access to the property for the building and asbestos surveys and kept me regularly updated. Coren (Sales Progressor) was a huge help in facilitating further negotiations between myself and the seller towards the end of the process. Overall the Starking &Watson Diss branch Team were amazing and made what is a very stressful process run smoothly. They are very efficient and the process from Offer to Completion took less than 3 months.

Jess · 21 May 2026

Agent replied · 21 June 2026

Hi Jess! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our team, especially Jake, Steve, and Coren, made your purchasing process smooth and enjoyable. It’s fantastic to know that Jake’s flexibility and patience during those back-to-back viewings made a difference for you. We pride ourselves on our efficient communication and support, and we’re so glad that Steve and Coren were able to assist you through the negotiations and processes. Your kind words mean the world to us! If you ever need anything in the future, don’t hesitate to reach out. We look forward to helping you again! 🏡✨

5/5

Google

Eamonn was an absolute star and a pleasure to deal with from start to finish. When he initially showed us round our flat he was calm and patient and answered my (many!) questions. He fielded many emails and calls from me throughout the process and nothing was ever an issue for him. The process of signing contracts and getting keys was extremely smooth and at no point did we have any issues. Loney Miller throughout the process were very responsive and we did not have to chase them at any point which was so refreshing. I really would not hesitate to recommend Eamonn or Loney Miller in the future!

Louise · 9 May 2026

Agent replied · 7 May 2026

Thank you so much for your wonderful feedback, Louise! We're thrilled to hear about your experience with Eamonn and the smooth process you had with Loney Miller. It's our goal to provide responsive and friendly service, and it's great to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Eamonn was really helpful and proactive when supporting us with a viewing of a lovely flat which we are now lucky to call home. Really nice, kind and easily contactable. We even received a welcome package from the team when we collected the keys, including a food voucher for that nights meal. The Loney Miller team, especially Rosie, has continued to be a great point of contact for queries regarding the flat. Loney Miller are an estate agent with a personal touch and a team who genuinely seem to care about their clients.

Sophie · 9 May 2026

Agent replied · 7 May 2026

Thank you so much for your wonderful review, Sophie! We're thrilled to hear that Eamonn was able to assist you and that you're enjoying your new flat. It's great to know that our team, especially Rosie, has been a reliable point of contact for you. We take pride in providing a personal touch to our service at Loney Miller, and your feedback truly means a lot to us. Enjoy your new home, and don’t hesitate to reach out if you need anything!

5/5

Google

I wanted Loney Miller to sell my flat for me because they are an independent agency, their expertise lies in Southfields and most importantly their values align with my own. I’m so happy I chose them and was delighted with the level of service I received. Lisa Lohrasby was absolutely brilliant. She’s so lovely so it was always a pleasure dealing with her! She really knows her stuff, she is totally dependable and really understood what I needed from a sale and what mattered to me. Thank you for everything, Lisa. I also worked closely with Bryony Maddern who was fantastic and so lovely too. She really took the time to understand me and my goals and helped so much. I’m hugely grateful for having both of them on my side!

Lucinda · 9 May 2026

Agent replied · 7 May 2026

What a amazing review Lucinda! Thank you for your kind words, we are over the moon you were happy with the service we provided! We wish you the best of luck

5/5

Google

I had an excellent experience from start to finish. The entire process, from arranging the initial viewing through to the completion of my property purchase, was smooth and stress-free. Steve, Jake, and Coren were professional, helpful, and responsive throughout, making everything much easier than I expected. I would like to thank them for all their support and assistance. I wouldn't hesitate to recommend them and look forward to dealing with them again in the future.

Charlie · 7 June 2026

Agent replied · 21 June 2026

Hi Charlie! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with Starkings & Watson was smooth and stress-free from start to finish. It's fantastic to know that Steve, Jake, and Coren made a positive impact during your property purchase. 🙌 Your kind words mean the world to us, and we're grateful for your support and trust in our team. We can’t wait to assist you again in the future! If you ever need anything, just reach out. 🏡✨ Thank you again for recommending us!

5/5

Google

My partner and I rented through Loney Miller for just over a year and had a really positive experience throughout. Rosie and Tori were especially kind, helpful, and easy to communicate with, and we really appreciated how understanding they were throughout the process. Everything felt smooth, straightforward, and well managed from start to finish. We were very happy with our experience and would happily recommend Loney Miller!

Marlia · 1 August 2026

Agent replied · 16 July 2026

Thank you so much for your wonderful review, Marlia! We're thrilled to hear that you and your partner had a positive experience with Loney Miller. Rosie and Tori will be delighted to know their efforts made a difference. Your recommendation means the world to us, and we look forward to assisting you again in the future!

5/5

Google

I have worked with Lisa Lohrasby for both purchasing and then selling a property on the grid in Southfields. Her experience and knowledge are invaluable about the local property market. I truly appreciated her determined and supportive approach in handling the process of buying and selling a property. Her communication throughout was excellent even with challenging solicitors. I also worked with Tori Reynolds to source tenants and to let out my property for 2 years. She was so helpful in sharing clear guidance, recommendations and again excellent communication throughout. I would highly recommend Lisa, Tori and the whole team at Loney Miller.

Harriet · 9 March 2026

Agent replied · 15 April 2026

Thank you for your wonderful review, Harriet! We are delighted to hear about your positive experiences with Lisa and Tori at Loney Miller. Their dedication to providing excellent service truly reflects our commitment to our clients. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Tori, Rosie and the team at Loney Miller have been amazing throughout the whole process of letting out my flat. I have really valued their personal approach in getting to know me and my flat and they always respond quickly to queries. Such a great independent agency in Southfields! Thank you so much for all your help.

Jane · 12 August 2026

Agent replied · 13 August 2026

Thank you so much, Jane! We're thrilled to hear that you had a great experience with Tori, Rosie, and the team at Loney Miller. Building personal connections with our clients is important to us, and we're glad it made a difference for you. Your support for our independent agency in Southfields means a lot, we look forward to assisting you again in the future!

5/5

Google

A huge thank you to Janet Riches who helped me with both the sale of my mum's house in Little Snoring and the purchase of a new house in Hingham. She was so helpful and made the process super simple. I hope not to be moving again any time soon, but if I was I would immediately go back to this estate agents.

Jonathan · 26 June 2026

Agent replied · 26 July 2026

Hi Jonathan! 😊 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Janet made the sale of your mum's house and your new purchase so simple and enjoyable. It's always our goal to provide exceptional service, and we truly appreciate your kind words about Janet. 🌟 We understand how important these transitions are, and we're here for you, whether it’s for future moves or just to chat about the housing market. Don’t hesitate to reach out when you need us again! 🏡💖

5/5

Google

Thank you to Maddie and all the Team at Loney Miller. We have lived in the same house in Southfields for nearly 30 years, we chose LM as they were an independent agency, and once we met Maddie and Lisa we were sold, as they genuinely loved our house! We felt they were totally realistic about the asking price and in the end we ended up with 4 offers at this price, ultimately going to sealed bids! Lisa was beyond helpful throughout the process, which ended up being quite a challenging sale! Lisa's communication was brilliant at all times, delightful to deal with and she constantly went beyond to reassure and support us throughout the sale. We wouldn't hesitate to recommend Loney Miller to anyone looking to sell a property. Thank you!

Adriane · 9 January 2026

Agent replied · 26 January 2026

Hello Adriane Thank you for taking the time to leave such a wonderful 5* review! We're delighted you were happy with the service we provided. We wish you the best of luck for the future The Loney Miller Team

5/5

Google

If I could 6 stars I would - Loney Miller were incredible for start to finish. I can't thank you enough for making the process of selling my home so easy! A special mention to Zak for your amazing support and never complaining that I phoned you too much for updates!

Clarissa · 29 July 2026

Agent replied · 31 July 2026

Thank you so much for your wonderful feedback, Clarissa! We're thrilled to hear that your experience with Loney Miller was so positive from start to finish. It's great to know that Zak was able to provide you with the support you needed. We truly appreciate your kind words and look forward to assisting you in the future!

5/5

Google

I can’t recommend the Loney Miller team highly enough. Maddie and Bryony were absolutely fantastic from the moment we made our offer until the day we received our keys. As first-time buyers who’ve only lived in the UK for a couple of years, we were unfamiliar with many aspects of the home-buying process here. The Loney Miller team supported us at every step, patiently answering every question, no matter how small. They were consistently friendly, thoughtful, and incredibly professional throughout. Out of all the estate agents we encountered during our house search, they were by far the best we’ve worked with in London!

Meric · 9 November 2025

Agent replied · 28 December 2025

Hello Meric Thank you for taking the time to leave us such a lovely review! We wish you the best of luck in your new home!

5/5

Google

We have just exchanged on our property with Loney Miller and we cannot praise them enough. From the very beginning of the house sale right through to the end they have always been so responsive and helpful. Lisa has been incredible at following up between the offer being accepted and right up to the exchange. The communication between Lisa and our solicitors, the buyers and their solicitors was so impressive and allowed the transaction to move along as smoothly as possible. We wouldn't hesitate to recommend Loney Miller to anyone looking to sell a property. Thank you!

Charlotte · 9 November 2025

Agent replied · 28 December 2025

Hello Charlotte Thank you for taking the time to leave us a fantastic 5* review! We are so pleased you were happy with the service we provided.

5/5

Google

Throughout the viewing and offering stage, staffs were completely transparent, no games, no pressure, just honest and straightforward communication. We just exchanged contract last Friday. Along the journey, Lisa did an absolutely outstanding job as the agent. From offer to exchange, Lisa was always ready to help and incredibly responsive. She organised everything quickly and made the whole process smooth and stress-free. Highly recommend Loney Miller to anyone looking for a trustworthy and efficient agent!

Jia · 9 December 2025

Agent replied · 28 December 2025

Hello Jia Thank you for leaving such a lovely 5* review. We're so pleased you were happy with the service we provided.

5/5

Google

Eamonn and Tori were extremely helpful, professional and responsive on all requirements, from start to finish. At one point we thought the experience was 'too good to be true', thank you. We would highly recommend them to anyone looking to use them as an agent - they know the industry well (good advice) and think of the softer points/issues. What a pleasure dealing with them.

Lisa · 9 March 2026

Agent replied · 15 April 2026

Thank you, Lisa, for your wonderful feedback! We're thrilled to hear that Eamonn and Tori provided you with such excellent service at Loney Miller. Our team is dedicated to delivering professional and thoughtful support throughout the buying process, and it's great to know that you felt well taken care of. We truly appreciate your recommendation and look forward to assisting you again in the future!

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Questions about Loney Miller Limited London

How many reviews does Loney Miller Limited London have?

Loney Miller Limited's London office has 389 reviews across 1 platform: 389 on Google.

What is Loney Miller Limited London's rating?

Loney Miller Limited London is rated 4.9 out of 5 across all 389 reviews, and 4.9 out of 5 on Google from 389 reviews.

Where is Loney Miller Limited's London office?

Loney Miller Limited London, 11 Brookwood Road, London, SW18 5BL.

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