Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleJanet was excellent throughout the process, being engaged, attentive & highly efficient. We cannot recommend S&W enough
Ken Β· 23 July 2026
Agent replied Β· 26 July 2026
Hi Ken! π Thank you so much for your wonderful 5-star review! We're thrilled to hear that Janet provided you with excellent service and made the process engaging and efficient. She truly embodies our commitment to outstanding customer care, and your kind words will surely brighten her day! π At Starkings & Watson, we strive to ensure every client feels valued, and itβs heartwarming to know we met that mark with you. We appreciate your recommendation and look forward to assisting you with any future property needs. If there's anything else we can help you with, donβt hesitate to reach out! π‘ Thank you again!
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5/5
GoogleMy girlfriend and I have recently rented a flat via Loney Miller and our operating agent was Eamonn. He was very professional and prompt with all aspects of the necessary proceedings, I could not be happier with his service. If you should ever need to rent a property from Loney Miller and he would happen to be in charge of the process, you can rest assured you are in good hands!
Peter Β· 9 June 2026
Agent replied Β· 9 October 2026
Thank you for your wonderful review. Weβre so pleased to hear that Eamonn provided such professional and efficient service throughout your rental process.
We hope youβre very happy in your new home, and thank you again for your kind recommendation.
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5/5
GoogleSteve and Jake have both been very helpful with my search for a property so far. The right balance of support and speediness!
Update: I would like to highlight how helpful both Jake and Steve have been with supporting my buying process as a first time buyer. They kept me as up to date as possible and answered all my questions as I thought of them. Thankfully my offer has now been accepted!
Chris Β· 21 May 2026
Agent replied Β· 21 June 2026
Hi Chris! π
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Steve and Jake, theyβre both amazing at what they do and are always ready to provide the right balance of support and speed. π
Itβs wonderful to hear that youβre finding your property search with us to be a great experience so far! Weβre here to make this journey as smooth as possible for you. If you have any more questions or need assistance, please donβt hesitate to reach out. We canβt wait to help you find the perfect home! π‘
Thanks again for choosing Starkings & Watson. Looking forward to working together more!
Best,
The Starkings & Watson Team
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5/5
GoogleDominic, Steve, Jake and Will really are the dream team! I recently used them to sell my house and couldnβt have asked for better service! From the moment Dominic visited to value my property to the moment Will contacted me to confirm contracts were exchanged, they all acted so efficiently and kept me up to date throughout the process making what is generally a stressful transaction, stress free! Thanks to you all - I would not hesitate to recommend you to others. πππππ
Rebecca Β· 21 March 2026
Agent replied Β· 21 June 2026
Hi Rebecca! π Thank you so much for your wonderful 5-star review! We're thrilled to hear that Dominic, Steve, Jake, and Will made your selling experience so smooth and stress-free. Itβs always our goal to keep our clients informed and comfortable every step of the way, and weβre glad to know we succeeded with you! Your kind words about our dream team mean a lot to us, and we truly appreciate your recommendation to others. If you ever need our services again or have any questions, donβt hesitate to reach out. Weβre here to help! Thanks again, and best wishes in your new journey! ππ‘
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5/5
GoogleGreat service from start to finish.
Steve was very helpful and informative.
Would definitely recommend for anyone who is thinking of selling their house.
Jo Β· 21 May 2026
Agent replied Β· 21 June 2026
Hi Jo! π Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with us from start to finish. Itβs fantastic to know that Steve was able to provide you with the helpful and informative service we strive for. Your recommendation means the world to us! If you or anyone you know is thinking of selling a house, weβre here to help every step of the way. Looking forward to working with you again in the future! π‘β¨ #StarkingsAndWatson #CustomerCare
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5/5
GoogleSwitched to these guys after getting nowhere with one of the chains on the high street for the sale of my flat, and am so glad I did.
They were the best estate agent I've ever dealt with. Honest about what was needed to sell, and secured two good offers in a week. Couldn't recommend highly enough.
Matt Β· 1 September 2026
Agent replied Β· 25 August 2026
Thank you so much for your wonderful feedback, Matt! We're thrilled to hear that you had such a positive experience with us and that we were able to secure great offers for your flat quickly. Your recommendation means the world to us, and we're here anytime you need assistance in the future!
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5/5
GoogleI couldn't recommend Loney Miller more. Bryony and the team made the whole process of first-time buying as smooth as possible, and explained every stage of the process with ease. I'd absolutely use Loney Miller again - thank you Bryony!
Harry Β· 21 December 2025
Agent replied Β· 28 December 2025
Dear Harry,
Thank you for your wonderful review! We are thrilled to hear that Bryony and the team were able to make your first-time buying experience so smooth and informative. Your satisfaction is our top priority, and we appreciate your trust in Loney Miller. We look forward to assisting you again in the future!
Best regards,
The Loney Miller Team
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5/5
GoogleHaving dealt with many estate agents over the years, I can say that Loney Miller is a cut above the rest. Lisa and team were a pleasure to deal with from start to finish. Highly creative, efficient, and with great attention to the detail β¦
Fiona Β· 8 October 2025
Agent replied Β· 8 November 2024
Hello Fiona,
Thank you so much for taking the time to leave us a amazing 5* rating! We're delighted you were happy with the service we provided.
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5/5
GoogleAmazing work from the lettings team at LM - Tori and Eamonn arranged viewings with the best tenant options and found the most desirable price for the market. They are also all so lovely and made the process so much easier and stress free than I anticipated. Would definitely recommend!
Ellisha Β· 10 September 2026
Agent replied Β· 16 September 2026
Thank you so much, Ellisha! We're thrilled to hear that Tori and Eamonn made the process smooth and enjoyable for you. Your recommendation means a lot to our team at Loney Miller, and we look forward to assisting you in the future!
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5/5
GoogleWe worked with Lisa Lohrasby at Loney Miller in a recent sell/purchase in Southfields, and she was excellent throughout. Having used several estate agents in the area over the years I was pleasantly surprised by the level of service! Well done to the LM team.
George Β· 29 September 2025
Agent replied Β· 28 December 2025
Hello George
Thank you for taking the time to leave such a lovely review! we wish your the best of luck in you new home!
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5/5
GoogleI recently bought a property through Loney Miller and couldnβt recommend them enough. Lisa was superb at every single step of the process, ensuring I was kept up to date about progress on the sellers side and always willing to go the extra β¦
George Β· 8 October 2025
Agent replied Β· 8 November 2024
Hey George,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
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5/5
GoogleLisa was great, highly recommend. Made the process of buying my first home stress free
Ella Β· 6 June 2026
Agent replied Β· 7 June 2026
Thank you so much for your kind words, Ella! We're thrilled to hear that Lisa made your first home buying experience stress-free. At Loney Miller, we strive to provide a professional and friendly service, and it's wonderful to know we met your expectations. Congratulations on your new home, and we appreciate your recommendation!
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5/5
GoogleI highly recommend Loney Miller - my only regret is that I didnβt discover them sooner! After a previous poor experience with a letting agency I reached out to Loney Millar just under a year ago. Tori was absolutely fantastic in securing β¦
A Β· 8 October 2025
Agent replied Β· 9 December 2024
Thank you so much for the amazing review - the lettings team are over the moon!
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5/5
GoogleGreat team, very professional, super helpful, ultra reactive - it's been a real pleasure working with the Loney Miller team over the past few months. I've moved abroad and it's a great feeling to know that your house and tenants are being looked after by the right people.
Ronan Β· 10 September 2026
Agent replied Β· 16 September 2026
Thank you, Ronan! We're thrilled to hear that you've had such a positive experience with our team. It's our pleasure to ensure your property is well taken care of, even from abroad. We appreciate your trust in us and look forward to continuing to provide you with excellent service!
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5/5
GoogleI had the best experience with Loney Miller. It took ~9 weeks from signing up to sell my flat with them to completing the sale. Way quicker than anticipated. They took fantastic photos, were efficient at organising viewings at convenient times to me, nailed the competing offers coming in, and kept me in the loop throughout queries and questions coming from the buyers. They kept the hustle going right up until the last week before Christmas. Very grateful! Shoutout goes to Bryony for all her hard work.
Millie Β· 9 January 2026
Agent replied Β· 26 January 2026
Dear Millie W,
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Loney Miller exceeded your expectations and that Bryony's hard work made a difference. It's fantastic to know that our efforts in photography and organizing viewings contributed to a smooth sale of your flat, especially during such a busy time of year. We appreciate your kind words and look forward to assisting you again in the future. Wishing you all the best!
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5/5
GoogleWe have been really impressed with Loney Miller- they have always acted professionally and are great at keeping up updated making the sale process very smooth. In particular, Lisa is amazing and I couldnβt recommend her highly enough as someone to handle the sale of your property- she is fabulous.
Lucy Β· 4 July 2025
Agent replied Β· 2 September 2025
Hello Lucy,
Thank you so much for your lovely review! Lisa will be over the moon with your kind words!
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5/5
GoogleWe would like to express our sincere gratitude to Loney Miller, and in particular to Lisa, for helping us successfully sell our flat. It was a long and challenging journey, mainly due to the cladding issues and the absence of an EWS1 certificate. Throughout the entire process, they demonstrated exceptional professionalism, dedication, and perseverance, ultimately guiding us to a successful completion. We are truly thankful for all their hard work and highly recommend their services.
Mehran Β· 9 February 2026
Agent replied Β· 26 January 2026
Hello Mehran
You are most welcome! We're so pleased that we could assist you with the sell of your home!
Thank you for leaving such a wonderful review!
Best wishes
The Loney Miller Team
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5/5
GoogleI just sold my house through Loney Miller. They provided fantastic service from the very beginning to the end. Especially Lisa, she is super professional in knowledge of valuation of house. And she knows her clientsβ demand from both β¦
Grace Β· 8 October 2025
Agent replied Β· 19 May 2026
Hello Grace,
Thank you kindly for taking the time to write such a lovely review!
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5/5
GoogleVery different to all the other estate agents I have ever used. If you are in the Southfields/Earlsfield/Wimbledon area, I can't recommend Loney Miller enough. There is a community feel to the company and all the staff are incredibly β¦
Nicholas Β· 8 October 2025
Agent replied Β· 19 May 2026
Hello Nicholas
We are over the moon you were happy with the service we provided! Thank you for leaving an 5* review!
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5/5
GoogleLisa and the Loney Miller Team have been nothing short of outstanding. Their professional and empathetic approach set them apart from the rest of the market. Lisa was particularly helpful, regardless of the challenges we faced, she always β¦
Dougie Β· 8 October 2025
Agent replied Β· 22 December 2024
Hello Dougie
Thank you very much for such an amazing review on Lisa and the team!
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5/5
GoogleWe recently sold our property with Maddie and the team at Loney Miller, and the experience was excellent from start to finish. Maddie arranged viewings quickly and efficiently, kept us updated throughout, and was always the calm and β¦
Richard Β· 8 October 2025
Agent replied Β· 15 April 2026
Hello Richard
Thank you kindly for taking the time to leave such a wonderful 5* review! We're thrilled that you were happy with the service we provided and achieved the price you had hoped for!
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5/5
GoogleBuying or selling a house is super stressful, even when it all goes right! Lisa, Maddie and the team at Loney Miller pulled out all the stops for me recently. Professional, reliable and hard working - I felt in good hands. No hesitation recommending them from my recent Sales experience. Thank you!
Nicki Β· 18 May 2025
Agent replied Β· 18 May 2026
Hello Nicki
Thank you very much for leaving us a 5* star review! We wish you all the best in your new home!
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5/5
GoogleWe have just sold and bought through Loney Miller and had a really wonderful experience. Their knowledge was great, we felt really supported throughout the whole process, Lisa was fantastic communicating with all the involved parties and β¦
Abi Β· 8 October 2025
Agent replied Β· 18 May 2026
Hello Abi,
Thank you for the 5-star rating! We're thrilled to see the recommendation.
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5/5
GoogleWe had a smooth and lovely viewing with LM agent Eamon, and he helped through the renting process and communication between us and the landlord. Happy to have our offer accepted and moving in this property. Rosie has also been responsive and helpful in dealing with property management. They are a good team at SW19.
Wendy Β· 16 June 2026
Agent replied Β· 18 June 2026
Thank you so much for your wonderful review, Wendy! We're thrilled to hear that Eamon and Rosie provided you with such a smooth and enjoyable experience during the renting process. Our team at Loney Miller is dedicated to ensuring our clients receive the best support, and it's great to know that you felt well taken care of. We wish you all the best in your new home and are here for any future property management needs!
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