Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleI was a tenant for an apartment rented through this agency for 2 years. The relationship was always very good with our landlord. However, When we were going to leave the flat the agency recommended us a key inventory company and someone call Subhash came to do it. As I was tenant I had to be there until he finished to give him the keys and leave the property.
Eventually I found out that this guy called Subhash told to my landlord that I was trying to convince him to lie on his report on my favour in order to avoid any amount deducted from our deposit.
I felt so embarrassed and I didn't understand why he lied and created that conflict.
Is a good agency but it's a shame that this detail totally changed my perception of the agency and they recommend him.
Please try to avoid him if you are a tenant!
Diego · 14 April 2018
Agent replied · 14 April 2026
Hi Diego, thank you for your message.
We're glad to hear you feel we've had a good relationship throughout your tenancy and apologise that you feel it was left on a sour note.
We use and recommend Key Inventories on a regular basis and have rarely had a complaint, so please know that we will be investigating this issue in full to ensure no future tenant feels this way.
I hope you enjoyed your time in the property other than this.
Kind regards,
Steph and the Living in London team
★★★★★ 5/5
GoogleWe recently closed on a property deal with George from Living in London as our agent, and we consider ourselves v lucky to have had such a diligent, friendly, and helpful guide through the whole process. Overall their services were professional and spot on. I highly recommend these guys.
Spencer · 14 April 2025
★★★★★ 5/5
GoogleLiving In London is first class for both lettings and sales. I have several properties let via them and they have always found excellent tenants. I have just completed a sale and the service was excellent throughout. A special shout-out to George who held everything together and went beyond the call of duty to keep me updated and keep the transaction moving forward. Thank you!!
Clive · 1 August 2024
★★★★★ 4/5
GoogleLiving in London had managed our property which we had rented out before we put in on the market. The team was exceptional which gave us peace of mind as we live abroad. Once we had decided to sell, it was a no-brainer that they would have taken it on. George Maloney took us under his wing which resulted in a swift sell. He kept us constantly informed and shared his opinion when needed which was invaluable to us. Highly recommended.
Elie · 14 April 2023
★★★★★ 5/5
FacebookMy wife and I have had the pleasure of investing with MRS. KAYLA WILLIAMS and evaluating our investment is secure. Her professionalism and caring demeanour had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capitals ($10,000) with KAYLA WILIAMS and the returns profits were very huge amount. First day of listing we were contacted by KAYLA WILLIAMS for some fast investment before our open eyes she surprised us, looking forward to doing business with MRS. KAYLA WILLIAMS and her platform. You want people working for you I highly recommend her good works. she is always at your service anytime, any-day just contact Kayla Williams through Email: kaylawilliamsfx@gmail.comWhatsApp: +1 (864) 777-0838
Roger · 3 March 2023
★★★★★ 1/5
GoogleThe agents (Dominic) are very unprofessional, they book property viewings and do not show up. I travelled an hour to view the property but no one was there and the given contact number is not reachable. I tried calling the office number multiple times and they mentioned they will pass on the message. Very frustrating experience.
Srijan · 14 April 2022
Agent replied · 6 July 2023
Hi Srijan, we're sorry to hear you've had a bad experience, however, we do not have a Dominic working for us and we don't seem to have your details on our system. Could you please contact us as soon as possible so we can look into this and resolve the issue? 0207 231 0002, welcome@living-london.net
★★★★★ 5/5
GoogleIt was a pleasure to work with living in London - George worked round the clock up until completion day to get me over the line. Property pics & descriprion were great too & they did so much more than just finding a buyer. Thank you!!
Yasmina · 29 December 2024
★★★★★ 1/5
GoogleUseless. Followed up a flat and never received call back. They scheduled viewing few times, never sent details. Called again because viewing was for today but they don’t do any viewings because flat is under offer. Good job you guys. What a pisstake.
Olimpia · 14 April 2023
Agent replied · 6 July 2023
Hi Olimpia, We're very sorry to hear you've had a negative experience. We will be investigating the issue internally as a priority.
★★★★★ 5/5
GoogleGeorge and Elizabeth helped us sell our flat and were exceptional throughout. In particular, whilst the market was clearly a little ropey at the time, we had a constant stream of visitors, regular communication and in the end settled for a fantastic deal, which was shaped by their expertise. Would highly recommend to anyone looking to list their property.
Hussein · 14 April 2024
★★★★★ 4/5
GoogleLiving in London had managed our property which we had rented out before we put in on the market. The team was exceptional which gave us peace of mind as we live abroad. Once we had decided to sell, it was a no-brainer that they would have taken it on. George Maloney took us under his wing which resulted in a swift sell. He kept us constantly informed and shared his opinion when needed which was invaluable to us. Highly recommended.
Elie · 9 September 2022
★★★★★ 5/5
GoogleGeorge from Living in London helped us sell our house quickly, and achieved a sales price very close to the asking price. We valued George’s view of the local market and he provided a fair and balanced valuation. The team were efficient in managing the viewings, and we accepted an offer within four weeks of putting our house on the market. George then supported the process to exchange and completion, which took around 3 months from accepting the offer. Very pleased with the outcome!
Simon · 14 April 2022
★★★★★ 5/5
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Victoria · 12 March 2022
★★★★★ 1/5
GoogleDont go through them, extremely rude and no communication ethics. If you are an international student don't go with them, they literally don't understand that a full time International student can't have a full time job.
Adi · 14 April 2023
Agent replied · 14 April 2026
Hi Adi, Sorry to hear you've had a negative experience. We'll look into this internally and respond.
★★★★★ 5/5
GoogleI had a great experience with Ghazal as my agent, she was very professional, informative and when I asked questions she did not know the answer to, she didn't try to bluff her reply but instead emailed me shortly after the viewing with the answers. I was also impressed with her personal approach and the time and effort she took to understand exactly what I was looking for. When it came to the offer stage, I felt like she was on my side and did everything she could to close the deal. I would have no hesitations in recommending her to anyone looking to rent / buy / sell and will definitely keep in contact for future properties.
Olga · 14 April 2021
★★★★★ 5/5
GoogleAbove and beyond! After years of struggling with other agencies while renting, George, Casely and all the team have been extraordinary supportive along all the process of buying our first flat! Explaining every details, supporting with an incredible human touch! Couldn't recommend more! Thank you so much!
Manuela · 14 April 2024
★★★★★ 1/5
GoogleDont go through them, extremely rude and no communication ethics. If you are an international student don't go with them, they literally don't understand that a full time International student can't have a full time job.
Adi · 9 September 2022
Agent replied · 6 July 2023
Hi Adi, Sorry to hear you've had a negative experience. We'll look into this internally and respond.
★★★★★ 1/5
GoogleDont go through them, extremely rude and no communication ethics. If you are an international student don't go with them, they literally don't understand that a full time International student can't have a full time job.
Aditya · 26 August 2022
Agent replied · 25 August 2024
Hi Adi, Sorry to hear you've had a negative experience. We'll look into this internally and respond.
★★★★★ 5/5
GoogleI felt in very safe hands from the beginning to the end of the lettings process.
This was invaluable to me as I only let one flat and have had the same tenant for 8 years, so I was out of date regarding new regulations / processes. Living in London found me great tenants quickly.
They kept me informed throughout and made everything painless. Adam, Megan, Elizabeth and Ola all gave outstanding service and advice throughout. They didn't advise I go for the first tenants who offered, but instead recommended I wait a little longer until tenants with strong credentials (if that's the word!) were interested. This demonstrated that they are not after a "quick buck", but really committed to ensuring their landlords/landladies get the right people!
Thank you for all your help. I wouldn't hesitate to recommend Living in London to other landlords / landladies.
Alice · 14 April 2020
★★★★★ 5/5
TrustpilotI have used this agent to find tenants…
I have used this agent to find tenants for my properties for twenty years and also purchased and sold properties through them. I recommend them to you..
Jon · 15 January 2025
★★★★★ 1/5
GoogleAvoid this agency by all means! I was being scammed by them for nearly 4000 GBP, even Lloyds told me to stay away from this agency! You will never get your money back from them!
Pat · 14 April 2024
★★★★★ 5/5
TrustpilotOutstanding agents
I have been using Living In London for the last three years to rent out a one bed property in Southwark. I have found them to be absolutely outstanding in all aspects of communication, securing tenants, managing the property and generally being very nice people. I would not hesitate to recommend them.
Steve · 1 February 2023
★★★★★ 1/5
TrustpilotThe agents are very unprofessional
The agents are very unprofessional, they book property viewings and do not show up. I travelled an hour to view the property but no one was there and the given contact number is not reachable. I tried calling the office number multiple times and they mentioned they will pass on the message. Very frustrating experience.
Srijan · 11 February 2022
★★★★★ 1/5
GoogleAvoid this agency by all means! I was being scammed by them for nearly 4000 GBP, even Lloyds told me to stay away from this agency! You will never get your money back from them!
Yujie · 11 December 2023
★★★★★ 5/5
GoogleVery effective and helpful estate agents at Living in London, making every stage of the moving process as smooth as possible
Matthew · 14 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.