Trusted Agent profile · London
★★★★★
1,780 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,780 reviews on two platforms, including 667 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotSwift Help
Amrita Rathod has recently helped us to renew our tenancy agreement swiftly at our full satisfaction. Thanks to Amrita and Life Residential. Well done!
Dear Leung, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAmazing service from Curtis Panda. Very friendly, helpful and informative. The next time I look for an apartment, he will definitely be my first point of contact. Thank you Curtis
Dear Elena, Thank you for your kind comments regarding Curtis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
TrustpilotLuca Safari is very professional and…
Luca Safari is very professional and efficient. He takes every small detail seriously, and communicating with him has been a pleasure. Many thanks!
Dear Heng, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
5/5
TrustpilotLifestyle
Amrita was diligent in her process and communications with me on the tenant renewal process and I have always been happy with Lifestyle services. Thanks
Dear Neal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
TrustpilotA reliable property manager
I thank our property manager - Ms Zoe Zenonos very much for her most experienced and professional management of my property. I had recently experienced water leakage in my bathroom, and Zoe co-ordinated different parties to get the repair promptly fixed, our repair cost fairly recovered from insurer, and our tenant well managed. Zoe always responded quickly and we can leave her to manage our flat with peace of mind.
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Ludmila, and I couldn't be happier with the service I received!Right from the start, the team was always professional and attentive. Moreover, Ludmila was truly committed to helping me extend my existing lease.She took the time to understand my needs and led me through the entire process with patience and expertise. Every question I had was answered promptly.What stood out the most was her dedication to ensuring I felt comfortable and informed at every step.I truly appreciate her hard work and attention to detail. I highly recommend her services to anyone looking to buy or rent.
Dear Angelina, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotLuca Safari is an excellent staff
Luca Safari is an excellent communicator and provide an amazing customer service when he come over for inspection. Amazing lad.
Dear Alvin, Thank you for taking the time to leave a wonderful 5* review. Luca will be thrilled to read your kind comments. Kind regards, Katie
5/5
TrustpilotBilal has been very efficient in…
Bilal has been very efficient in problem solving and has excellent communication
Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
5/5
GoogleLife Residential has been a spectacular agency to deal with. In particular, Anna Uvalic has been nothing short of considerate, proactive, and competent throughout the entire journey of moving into my current residence. From the initial call about the listing up until the move-in date, Anna has been attentive and accomodating to all of our wants and needs. Compared to many other agents I've dealth with, she's truly been the best and gives Life Residential a good name and astounding reputation.
Dear Morgan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anna. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team
5/5
GoogleInga from Life residential was quite simply the best agent I have ever dealt with! My hsband and I have been buying and selling properties for over 35 years and I have never encountered a more efficient agent. Inga went above and beyond to help with the sale of the property, always responding quickly whatever the time or day that I had a querie. She was a pleasure to deal with and Life Residential as a whole are extremely pleasant and helpful as a company. Would highly recommend.
Dear Emma, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Iniga. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotBreje Amar is a great property manager…
Breje Amar is a great property manager and really helpful
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAnna has been incredible. She made the whole process of moving and finding a new place so easy, was incredibly friendly and went above and beyond to help us with anything we needed. She has been the best estate agent we have worked with so far and she always gave us great ideas when we were worried about particular things. She has made the whole process of moving fun and easy and has been a huge help whenever we needed it. Thank you so much for everything Anna!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Luca (Safari ) during a recent flat inspection. He was polite, professional, punctual, and respectful of my home. He explained everything clearly and made the whole inspection process smooth and stress-free. I also really appreciated that he agreed to help me communicate with the landlord about rearranging the furniture. His friendly attitude and willingness to help made a big difference.
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie
5/5
TrustpilotProfessional and efficient
Amrita made my tenancy renewal process seamless. She was very efficient and professional in sorting out the renewal process.
Dear Amit, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotExcellent service provided by Amrita Rathod
I want to express my appreciation for the excellent service provided by Amrita Rathod in renewing my tenant agreement. She was professional, efficient, and made the entire process seamless. Amrita was always prompt in responding to my queries and ensured every detail was handled with care. Her attention to detail and commitment to providing top-notch support truly stood out. Thank you, Amrita, for making this experience smooth and hassle-free! Highly recommended.
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
1/5
TrustpilotDont bother with this business
It was fine-ish up until we vacated the property. There was a massive leak in the kitchen ceiling, which they promised to fix when moving in, obviously they never did that and apparently the previous tenant was told the same thing. We vacated the property TWO MONTHS ago and are still awaiting some of our deposit. A massive shout out to the woman who handed our case for NOT doing her job, keeps telling us, shell get back to us, fix the issue etc etc and then never responds, is always in a meeting and so on. Shes possibly the most inept employee Ive spoken to from this business.Would never recommend this agency to anyone, unless you like to fight the agency months after youve left and then start creating disputes to get the ball rolling. Time wasters
Dear XXX, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Thank you for providing further information. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotSeamless tenancy
I had a seamless experience with Life Residential and one of the primary reasons being Mr. Marcus, who was our property manager. He was thoroughly involved throughout our tenancy in sorting out maintenance issues and following up on our various queries from the get go. There was prompt communication, clear response and direct action whenever needed. Very grateful for the support and cooperation received from Mr. Marcus throughout this time period.
Dear Dev, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
GoogleVanessa was absolutely amazing throughout the whole process! She’s super kind, patient, and really listened to what I was looking for. What I liked most is that she genuinely cared, it never felt rushed or just “business,” she really wanted to help me find the right place. Thanks to her, the whole experience was so much less stressful than I expected. If you’re looking for someone reliable, honest, and easy to talk to, I honestly couldn’t recommend Vanessa enough!
5/5
GooglePaige Thompson is like a breath of fresh air. Dealing with her as my property manager is a very pleasant and productive experience. I ask her awkward questions and she gives me precise answers. I give her instructions to carry out work and she not only does them in excellent time frame but also gives me detailed information. In Paige, you have a great property manager.
Dear Vic, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleLife residential was quite helpful to me when I rented an apartment. I want to make a special thanks to Paige Thompson who is my property manager. She is spontaneous to every fix request we made and ensure that we get reimbursed. It is not easy to negotiate between the landlord and the tenants. We appreciate her professionalism and her kindness while looking forward to another great year with her!
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotBilal has been excellent so far
Bilal has been excellent so far, good communications
Dear Vivek, Thank you for taking the time to leave a wonderful 5* review. Bilal will be thrilled to read your kind comments. Kind regards, Asma
5/5
TrustpilotThank you Amalie
Thank you Amalie, Molly and Charlie for your amazing support throughout the purchase of our property.
Dear Martin, It’s great to hear that you have had a brilliant experience with our Canary Wharf office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma
5/5
TrustpilotQuick, efficient, easy
Our property manager Breje is great. Very helpful, personable and efficient with assistance when needed.
Dear Soren, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleBeing contacted for several viewings arrangement by a sincere consultant Sunny Wu who was not just professional, but also helpful informative & customer-concerned to support us well in overall procedures. It was such a great pleasure to have met him and truly appreciated for his incredible service, that I would highly recommend him & Life to my friends ever in need of house-searching in London. Many thanks.🌟👍🙏
Dear L Cheung, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Life Residential's London office has 1,780 reviews across two platforms: 667 on Google, 1,113 on Trustpilot (across the whole business).
Life Residential London is rated 4.5 out of 5 across all 1,780 reviews, and 4.5 out of 5 on Google from 667 reviews.
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.
Life Residential London, 36 Millharbour, Isle of Dogs, London, E14 9JS.
