Trusted Agent profile · London

Leaders London reviews

★★★★★ Excellent

1,273 reviews across 1 platform

9-13 The Facade, Devonshire Road, London, SE23 3HA

Part of Leaders, see every office.

Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

1,273

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Selwyn is a star !

Shreyas · 27 October 2023

Agent replied · 28 October 2023

Hi Shreyas Hanmantgad! We're so happy we were able to help you out!

5/5

Google

Rating only, no written review.

Chloe · 9 September 2023

Agent replied · 30 September 2023

Hello Chloe Pearce Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

1/5

Google

Rating only, no written review.

Anastasia · 9 September 2023

Agent replied · 30 September 2023

Dear Anastasia Chaikovska, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

D · 2 July 2023

Agent replied · 30 September 2023

Dear, D Bull! Thanks for the great review! All the best, Customer Care Team

1/5

Google

Rating only, no written review.

Tiago · 20 June 2023

Agent replied · 19 June 2024

Dear Tiago Sousa, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

IrinelMarius · 30 September 2022

Agent replied · 30 September 2023

Irinelmarius Opriu, thank you for your kind words and this wonderful review!

1/5

Google

Rating only, no written review.

Giampietro · 30 September 2022

Agent replied · 30 September 2023

Dear Giampietro Vianello, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

G · 30 September 2022

5/5

Google

Rating only, no written review.

Diana · 30 September 2022

Agent replied · 30 September 2023

Diana Ramona, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.

5/5

Google

Great service!

Steven · 30 September 2022

Agent replied · 30 September 2023

Steven Pires, we are glad we could help! Thanks again for taking the time to leave us a review!

5/5

Google

Rating only, no written review.

Michel · 30 September 2021

Agent replied · 30 September 2023

Dear Michel Eunick! Thanks for the amazing review and star rating! All the best, Customer Care Team

1/5

Google

Rating only, no written review.

Alaa · 6 June 2021

Agent replied

Dear Alaa K, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Sipho · 15 April 2021

Agent replied

Dear Sipho Dlamini! Thanks for the amazing review and star rating! All the best, Customer Relations Team

5/5

Google

Rating only, no written review.

Olusegun · 16 March 2021

Agent replied

Hello Olusegun Adegbiyi Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

1/5

Google

Rating only, no written review.

Tom · 11 December 2020

Agent replied

Hi Tom, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide more feedback, either contact us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Leaders

5/5

Google

Rating only, no written review.

George · 16 November 2020

Agent replied

Hi Jorge Castelo, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Forest Hill

5/5

Google

Rating only, no written review.

Jorge · 26 October 2020

Agent replied

Hi Jorge Castelo, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Forest Hill

1/5

Google

Rating only, no written review.

Hanan · 30 March 2020

Agent replied

Hi Hanan Moss, We strive to ensure that all our clients have a positive experience with us. Could you please reach out to us directly by calling us on 01344758596 or writing to us at customerservice@leaders.co.uk so we can take a look into what went wrong in this instance? Many thanks, Leaders Estate Agents Forest Hill

3/5

Google

Rating only, no written review.

Silas · 26 December 2019

Agent replied

Hi Silas, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do next time to deliver a 5* level of service to you. If you'd be willing to provide more feedback, please reach out to us at the branch on 020 3478 9310. We look forward to hearing from you. Kind Regards, Leaders

3/5

Google

Rating only, no written review.

Rhys · 26 December 2019

Agent replied

Hi Rhys, thanks for taking the time to leave a review about your experience with our team in Forest Hill, we can see that when you moved in you left us a great review about the team so are disappointed that your experience with us has changed since this. We're interested to know what we could do differently in future to deliver a level of service you are happier with. If you'd be willing to provide more feedback to let us know how we could do this then either contact us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Leaders

4/5

Google

Rating only, no written review.

Jonathan · 26 December 2019

5/5

Google

Rating only, no written review.

DJ · 26 December 2019

5/5

Google

Rating only, no written review.

Chris · 26 December 2019

4/5

Google

Rating only, no written review.

Alvaro · 26 December 2018

Agent replied

Hi Alvaro, thanks for taking the time to leave a review letting us know about the service you received during your experience with Leaders Forest Hill. We hope you have a great day! Kind Regards, Leaders

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Leaders London

Has Leaders won any awards?

Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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