Trusted Agent profile · London

Leaders Lettings London reviews

4.8

★★★★★ Excellent

338 reviews across 1 platform

9-13 The Facade, Devonshire Road, London, SE23 3HA

Leaders Lettings's office in London, at 9-13 The Facade, is rated 4.8 out of 5 across 338 reviews on 1 platform, including 338 Google reviews rated 4.8.

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4.8 / 5

338

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I love prompt responses, and this agency is fantastic! The quickest to get in touch after my first email, so far. And even if they cannot help you with a property straight away, they remain friendly and also give you advices to help you with the search!

Rhadi · 25 June 2024

Agent replied · 24 August 2024

Rhadi Mattarozzi, thank you for sharing your positive experience!

5/5

Google

Our experience with Leaders has been exemplary, both Jenny and Selwyn have gone above and beyond to ensure our happiness and both are very knowledgable, helpful, responsive and professional. They have made all communication easy and stress free, which is very rare! We would recommend Leaders to everyone.PositiveProfessionalism

Lesley · 26 May 2024

Agent replied · 24 August 2024

Dear Lesley Mckenley! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Alayna and her colleagues were very professional quality of service was 100/10

Inusokan · 18 September 2025

Agent replied · 9 October 2025

Dear Inusokan Tosin, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco

5/5

Google

We have known Selwyn for a while as we have two properties in Foresthill and he is very professional, friendly and always there to help us. Whatever the query is. Thx for all your help Selwyn and we ll see you again very soon.

Seyhan · 27 July 2024

Agent replied · 24 August 2024

Seyhan Duman, thank you for your kind words and this wonderful review!

5/5

Google

I, as a landlord, am delighted to share my experience with Selwyn at Leaders. From the outset their professionalism and efficiency was evident. Selwyn expertly handled the marketing of my property, ensuring it was presented in the best light and reached a wide audience.

Massood · 27 July 2024

Agent replied · 24 August 2024

Massood Mashoof, we're glad you had such a wonderful experience with us!

5/5

Google

I recently spoke with Selwyn regarding a property of interest. It was a stressful time, due to my partner and I needing to move as Landlord informed us he was selling. Selwyn put me at ease with his calm mannerism, politeness and explained the process brilliantly! I'm grateful I spoke with Selwyn as he's a gentleman and could not recommend his service anymore!! All the best!!

Karim · 10 January 2023

Agent replied · 9 January 2025

Karim, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Forest Hill.

5/5

Google

I had a fantastic experience working with Mohammed from our initial consultation to the final closing, he demonstrated exceptional professionalism, market knowledge, and dedication. He made the entire process smooth and stress-free, always keeping me informed and addressing all my concerns promptly.

Mehmet · 3 August 2024

Agent replied · 24 August 2024

Mehmet Isci, reviews like this give us motivation and help us ensure we provide high-quality care.

5/5

Google

Very happy with the service of James and Lucy. Highly recommend

Goodluck · 9 September 2025

Agent replied · 9 October 2025

Dear Goodluck Manyoka, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco

5/5

Google

Stiina the inventory clerk was efficient, polite and friendly, as ever.

Teresa · 9 September 2025

Agent replied · 9 October 2025

Dear Teresa Kuhn We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have had a really positive experiencing finding a property to rent with Leaders Forest Hill. Selwyn helped us to find a suitable property, and he has really supported us at every stage of the process so far. Friendly, thoughtful, and communicative.

Michael · 25 July 2024

Agent replied · 24 August 2024

Michael Powell-davies, we are very happy we could provide you with a positive experience!

5/5

Google

Had the chance to have an email conversation with Selwyn when I was trying to book a house viewing. He was very fast to respond and easy to talk to. Thank you :)

WhatYvonneLoves · 3 December 2024

Agent replied · 10 December 2024

Whatyvonneloves, reviews like this give us motivation and help us ensure we provide high-quality care.

5/5

Google

Professional, Polite, Punctual, Experienced, Human with a sixth sense of the subject. At the end of the tenancy, Holly had a straightforward, structured approach with both parties to resolve all repair and replacement issues amicably. Thanks

Chulananda · 11 October 2024

Agent replied · 9 January 2025

Chulananda Goonasekera, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Macy, Lily & Selwyn.. Thank you for supporting my recent move and making the process a seemless one. :)

S · 16 March 2026

5/5

Google

They provided a quick and well run service. I would 100% recommend getting a property with Leaders as they are one of few agencies that provide a no deposit option, which has helped me get over the line of securing a property.

Loseyi · 26 May 2024

Agent replied · 24 August 2024

Loseyi Akinola, thank you so much for your high rating!

5/5

Google

I had a great experience with Selwyn from Leaders. He was very quick at responding to emails. Arranging a viewing and getting my questions answered was super quick and easy. During the viewing he was very nice and helpful. We managed to secure our future flat very effortlessly.

Emma · 27 January 2024

Agent replied · 24 August 2024

Dear Emma Toivonen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic experience with Leaders Forest Hill thus far and confident that this will continue. Selwyn has assisted us with any issues that we have had in a prompt and helpful manner. He managed to negotiate some furniture for us and has since been on hand to ensure this is delivered and set up quickly. His response along with the rest of the team has always been really warm and attentive and they come back quickly with solutions not push backs. Would recommend for sure!

Leah · 11 January 2019

Agent replied · 9 January 2025

Hi Leah, thank you so much for your high rating!

5/5

Google

SELWYN, was fantastic, attentive, listened to our needs, and found us the perfect home within our budget. His professionalism and dedication made the entire process smooth and stress-free. He communicated promptly, guided us through each step, and negotiated skillfully on our behalf. Highly recommend for his outstanding service.

Gift · 28 December 2023

Agent replied · 24 August 2024

Gift Chukwuemeka, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!

5/5

Google

Leaders were extremely helpful through out the whole letting process. As tenants, they provided us with every scrap of information we could possibly need and were always there to answer questions when needed! Selwyn in particular was brilliant, he made sure the whole process was as easy as it could be and went as smoothly as possible. Since moving in, again they've always been there to answer questions when needed and are always pleasant to deal with. Couldn't recommend them more.

Charlie · 11 November 2018

Agent replied · 9 November 2024

Hi Charlie, your wonderful feedback and rating mean a lot to us.

5/5

Google

Selwyn has delivered way beyond any expectations we might have had. In two days he arannged viewing and secured a property with fast and comprehensive communication at all times. Thank you very much for your 5* service

Sela · 25 July 2024

Agent replied · 24 August 2024

Dear Sela Pink Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Selwyn helped us find a great property a couple of years ago, and to this day he remains an attentive and responsive employee! I'm sure he will continue to assist us and anyone else in the future

Andrew · 25 June 2024

Agent replied · 24 August 2024

Andrew Hay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.

5/5

Google

Mohammed Miah from Leaders is really responsive and helpful in identifying the right property and providing all the possible solution to rent a property. He is also very good in coordinating and sorting the issues on priority.

Jijo · 25 June 2024

Agent replied · 24 August 2024

Jijo Abraham, reviews like this give us motivation and help us ensure we provide high-quality care.

5/5

Google

I had the pleasure of using Leaders to find my new home, and the agent I worked with, Selwyn demonstrated remarkable professionalism and listened attentively to my needs. His responsiveness, clear communication, and dedication throughout the renting process were outstanding.

Adeola · 26 April 2024

Agent replied · 24 August 2024

Adeola, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.

5/5

Google

I have been with leaders for years now and would thoroughly recommend them to anyone asking. James and the rest of the team are all incredibly helpful, knowledgeable and pro active with any needs.

Ben · 3 August 2024

Agent replied · 24 August 2024

Ben Stanfield, we're so glad that we were able to go above and beyond your expectations!

5/5

Google

Highly professional and quick service from Selwyn. I received a response to an enquiry within a short time so very happy with the quality of service. I can definitely recommend Leaders for your next flat hunt.

Lea · 25 June 2024

Agent replied · 24 August 2024

Lea Quabeck, it's experiences like yours that really keep us motivated!

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