Trusted Agent profile · London

Leaders Lettings London reviews

4.8

★★★★★ Excellent

338 reviews across 1 platform

9-13 The Facade, Devonshire Road, London, SE23 3HA

Leaders Lettings's office in London, at 9-13 The Facade, is rated 4.8 out of 5 across 338 reviews on 1 platform, including 338 Google reviews rated 4.8.

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4.8 / 5

338

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Selwyn was very accommodating. He attended all of my concerns and questions and helped us secure a property. Selwyn is the best agent i have met so far.

Cj · 27 January 2024

Agent replied · 24 August 2024

Cj Arrojo, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!

5/5

Google

Selwyn and James are professional and amazing! I can't say enough positive things about this branch of Leaders. The staff offers fantastic support during all steps. The staff was incredibly friendly and approachable, readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a customer. Leaders are my go-to brand for all house needs, and I highly recommend it to others!

Gianluca · 25 June 2024

Agent replied · 24 August 2024

Gianluca Carli, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Forest Hill.

5/5

Google

Macy and Selwyn. At first i came they where sweet and answered my questions.

Khushali · 16 March 2026

Agent replied · 16 April 2026

Dear Khushali Kothari, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More

5/5

Google

Selwyn is a trusted agent, fully attentive and reachable. A pleasure to deal with.

James · 24 September 2024

Agent replied · 24 October 2024

James Brooks, thank you for the high star rating!

5/5

Google

Great estate agents. In particular Selwyn Pacheco who i dealt with, who is very responsive and is always on hand for any enquiries and information needed.highly recommend.

Ed · 27 January 2024

Agent replied · 24 August 2024

Ed Ward, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!

5/5

Google

Selwyn has been very proactive and very helpful in helping me find a place and making the relative adjustments to cater to my requirements!

Robyn · 27 March 2024

Agent replied · 24 August 2024

Robyn Bvuma, reviews like this give us motivation and help us ensure we provide high-quality care.

5/5

Google

Alina Corneanu at Leaders has been extremely efficient at managing my property, with prompt and clear communication both via email and phone. As a landlord residing abroad having someone who is trustworthy and that responds to all issues in a timely manner is invaluable. I have been very impressed with Leaders and would highly recommend them!

R · 19 December 2024

Agent replied · 9 January 2025

Dear R K Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really great experience with Leaders, especially Selwyn! Super responsive and run a fair process which was a delightful experience as a tenant. Thanks for your help in my search!

Lisa · 28 November 2023

Agent replied · 24 August 2024

Lisa Houston, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!

5/5

Google

Very nice and supportive team and especially Selwyn Pacheco.

Meer · 19 November 2024

Agent replied · 10 December 2024

Meer Wais, thank you so much for the positive review!

5/5

Google

Selwyn was great - prompt and lovely fast responses.

Lubnaa · 10 November 2024

Agent replied · 10 December 2024

Dear Lubnaa Mohammed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Harrison was fantastic from the first viewing all the way to completion! Highly recommend

Harrison · 23 August 2024

Agent replied · 28 August 2024

Harrison Wood, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!

5/5

Google

Leaders Lettings have been amazing, especially Selwyn! Super helpful, friendly and quick!

Lyla · 24 September 2024

Agent replied · 24 October 2024

Lyla Tate, reviews like this give us motivation and help us ensure we provide high-quality care.

5/5

Google

Selwyn made the viewings process for our flat very smooth and organised. Very communicative. Cheers!

Robert · 3 August 2024

Agent replied · 24 August 2024

Robert Palmer, thank you so much for your high rating!

5/5

Google

Harrison was really helpful in our search for a property. I would highly recommend

Edward · 17 August 2024

Agent replied · 24 August 2024

Edward Freeman, thank you for your kind words and this wonderful review!

5/5

Google

I have had a fantastic letting experience with Selwyn which I wasnt expecting during a pandemic. I haven’t moved in yet, but so far the process has been smooth and quick! So excited to move into my new property and want to thank Selwyn for his efficiency and support!PositiveProfessionalism

Ellie · 29 August 2021

Agent replied · 28 August 2024

Hi Ellie Thanks for your feedback, our team love getting positive reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team

5/5

Google

Hi I'd like too say I'm very happy with the way Selwyn has been so quick on response to my emails

Robert · 27 March 2024

Agent replied · 24 August 2024

Robert Moloney, your satisfaction is our top priority.

3/5

Google

Needed some clarification on how to pay my rentals and also how much was in my rentals account ...Lauren Neild assisted me promptly and cleared everything up .

Allen · 7 October 2025

Agent replied · 9 October 2025

Dear Allen Chizemo We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team

5/5

Google

Selwyn has been so helpful for finding a rental property. Very fast communication and you can tell he really cares about helping people. He has been really informative and helpful.

Brock · 25 August 2023

Agent replied · 24 August 2024

Brock O'Brien, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.

5/5

Google

Just had the best experience so far in booking a viewing. After responding to a property ad I was quickly led to a simple online form and in literally 5 minutes I got a call from Harrison Barnes who helped me to get a viewing. Anyone looking for a place to rent knows how valuable a quick and efficient response is.

Getulio · 3 August 2024

Agent replied · 24 August 2024

Getulio Muniz, thank you so much for the positive review!

5/5

Google

Great experience so far renting with Leaders. Very efficient with setting up our contract. Selwyn has been really helpful and always quick to respond to our queries!

E · 25 October 2023

Agent replied · 24 October 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Had a great experience with Leaders, James is a legend! 😎 …

Max · 17 August 2024

Agent replied · 24 August 2024

Max Blackmore, it's experiences like yours that really keep us motivated!

5/5

Google

Very attentive and quick responses from this agent. Selwyn was particularly helpful and very friendly!

Emma · 25 June 2024

Agent replied · 24 August 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Selwyn Pacheco has been very helpful with my house hunting process! :) Couldn't recommend enough!

Kieran · 25 June 2024

Agent replied · 24 August 2024

Kieran Plant, thank you so much for your high rating!

5/5

Google

Selwyn has offered me excellent support

Samuel · 9 April 2026

Agent replied · 16 April 2026

Dear Samuel Pierre We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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