Leaders Lettings reviews

★★★★★ 5/5

Google

We’ve had such a great experience working with Lucy to find our new home. Lucy is an excellent communicator and was on hand for every question we had throughout the process - we’d highly recommend Leaders and Lucy in particular for your next letting! Would love to shout out Aleyna too for all the help on our move in date ❤️

Katie · 9 April 2026

★★★★★ 5/5

Google

Lucy was an absolute pleasure to work with. She went above and beyond to make the process smooth and straightforward, always taking the time to answer my questions clearly and thoroughly. Her professionalism and genuine care really stood out, and I felt supported every step of the way. I truly appreciated her dedication and would highly recommend her to anyone looking for a stress-free experience.

Danielle · 9 September 2025

★★★★★ 5/5

Google

Selwyn is extremely helpful in so many ways. He put me at ease with the application process and most importantly he was very informative without providing too much information but by answering all the enquirers I had as well as bringing clarify whilst being concise when necessary. In a nutshell, I found him very helpful, very professional and extremely efficient. I can go on to say I was sceptical with the service at first but after Selwyn has been attending to me I have been 10x open to renting.

Abiola · 2 January 2025

★★★★★ 5/5

Google

I transferred management of my property to the care of Selwyn's team and I have to say Leaders is definitely a leader in the industry. Selwyn was attentive and very proactive in solving problems. He provides win-win solutions for both landlord and tenant (so everyone is happy). He communicates with such enthusiasm and positivity, it's always such a pleasure to interact with him. I've also had the pleasure of dealing with Jenny who provided gratuitous information which was extremely helpful to my decisions. Others that helped me along the way were James and Alina. Thanks guys, you've made it so easy for me!

Amy · 2 November 2024

★★★★★ 5/5

Google

Had a great experience at leaders. Been visited for the Lettings , Selwyn and Lucy were too friendly and they have provided extreme support to choose and select the perfect fit as required.

Nasreen · 16 March 2026

★★★★★ 5/5

Google

It has been a fantastic experience with ALINA since we move in our new home. Alina has been wonderful in delivering excellent customer services even when called upon during odd hours, she will go extra mile to ensure we are comfortable. Always checking on us which is rare to find someone that really care. Your patience, support and professionalism are topnotch. You made life much easier for us. Great job and we appreciate you. I will recommend you million times.

Chibuike · 3 August 2024

★★★★★ 5/5

Google

Riz was a great agent. He did an amazing job and helped and supported us throughout the entire buying process. I can recommend him enough!

Caio · 16 March 2026

★★★★★ 5/5

Google

Great experience with leaders. We have visited it for let the property. Selwyn and Lucy were helpful and they received us very well.

Karthik · 16 March 2026

★★★★★ 3/5

Google

I have been helped by James at Leaders Forest Hill for many years & always found him professional, knowledgeable & efficient. Leaders are a local lettings agent who have proven to know their market & the business of lettings, however, they are now a lot larger, with a larger team over different offices, as well as a centralised system which results in multiple individuals contacting you to deal with different aspects of the process, which moves away from the local, family feel they used to have, to a more corporate, less personal service, which sometimes results in duplicating effort & can become frustrating for the client.

Michelle · 26 April 2024

★★★★★ 5/5

Google

Until very recently I rented out a property through Leaders Forest Hill where Selwyn has been my "go to" person ever since they took over OakLets probably north of 20 years ago now and I can't recommend him highly enough. No matter what problem arose at my property he sorted it with the minimum of fuss in his usual reassuringly helpful, efficient and friendly manner. If you're a landlord who wants to sleep nights go and talk to Selwyn. I would also add a shout for his support from Vicki, I've only dealt with her for a relatively short time but she has been very efficient and quick with her responses.

John · 26 April 2024

★★★★★ 5/5

Google

A big shout out to Selwyn Pacheco he is a great estate agent showed me around for the viewing helped me with documentation process, he is a kind man, humble, friendly, easy to talk with, understandable , professional has good knowledge , expertise in the estate agents industry with excellent customer service skill. Leaders are the best estate agents in London, beyond compare , unrivalled truly Leaders are class of their own nothing to compare in the estate agents industry a great company & a great team. I highly recommend Selwyn Pacheco to everyone he is a great man the best of the best in the estate agents industry.

Abdul · 27 March 2024

★★★★★ 5/5

Google

Selwyn Pacheco at Leaders Forest Hill is best Estate Agent for my properties over 15 years. Recommended to all Landlords.

Adel · 16 March 2026

★★★★★ 5/5

Google

SELWYN There was certainly an element of luck: me looking for a place at the moment when the palce presented itself, but Selwyn saw the opportunity and understood my profile, if it wasn't for him the match wouldn't have been done. I really appreciate that he was responsive, both via email and via phone (nothing worse than be ghosted when you look for a place to live) and clear in his answers. We are now in the process of checking so fingers crossed the deal is sealed!

Giulia · 26 February 2024

★★★★★ 5/5

Google

Lauren Nield was very helpful and professional. All paperwork was done quickly and professionally.I would definitely recommend her.

Veronika · 19 March 2026

★★★★★ 5/5

Google

I had an outstanding experience with Leaders, all thanks to Harrison. From start to finish, he made the entire process stress-free. Harrison was always attentive to our needs, ensuring that every detail was taken care of. He was consistently available to answer any questions we had, no matter how small. His dedication and support truly made a difference, and I couldn’t have asked for a better experience. Highly recommend!

Abigail · 20 August 2024

★★★★★ 5/5

Google

I have rented my first flat in London with the amazing support of Leaders team, especially Selwyn whom went beyond and above to make this happen for me. As a first time tenant in London, it could be very taunting not understand the rules and procedures. Selwyn has been very patient with all my questions, even the stupid one , even answering them during his leave. I could not have thank him enough. This also made the whole process much smoother and easier. I would have recommend Selwyn and his team to all my friends who is renting, selling and buying.

Nicky · 28 December 2023

★★★★★ 5/5

Google

Working with Selwyn made the entire process of finding and applying for a rental property a breeze. From the initial viewing to the application paperwork, everything was seamless. Selwyn's prompt and helpful communication turned what is usually a stressful experience into something easy and straightforward. I’m super impressed by how effortless it all felt, thanks to his professionalism and support! The property world needs more Selwyns :)

Anwen · 20 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Selwyn from Leaders, and I wanted to express my gratitude for her exceptional service. From the moment I first contacted the agency, Selwyn was professional, responsive, and dedicated to ensuring that I have the perfect service from the agency. What really stood out to me was Selwyn's genuine concern for my satisfaction as a client. Thanks to Selwyn's hard work and dedication, and thanks to Leaders for their outstanding service.

Mohamad · 10 January 2024

★★★★★ 5/5

Google

Selwyn and Mohammed were extremely useful. They showed us all the properties that we wanted to see, always with a great attitude. They quickly found out any questions about property details that we had. In the end, we found another property that better suited our needs with another agency but Selwyn and Mohammed did everything they could to help us out. Even when we decided not to rent with Leaders they were very polite and completely understanding

Alberto · 10 January 2024

★★★★★ 5/5

Google

Selwyn was an absolute pleasure to deal with from the very first email right up to collecting our keys to our new home. Renting a home can be a daunting task, and he was always super helpful, professional and time efficient in getting back to us at every stage throughout the process of renting our new home. We were very impressed with his quick response time, and attention to detail, while still making time to be friendly and answer any questions we had. We would highly recommend Selwyn at Leaders Forest Hill to anyone looking to rent in the area.

Lucia · 25 October 2023

★★★★★ 5/5

Google

I would like to Thank Alina Corneau for all the hard work she has put with the issues that have been raised on Mr MacFarlane property, she has worked tireless going the extra mile ensuring all issues are resolved. Thank you for your help in these matters it is really appreciated. Excellent on your Customer Service

Mark · 16 November 2024

★★★★★ 5/5

Google

Selwyn was incredibly helpful and the communication from start to finish was the best I have experienced. There is always a considerable amount of stress involved in moving house, but Selwyn went out of his way to make sure everything was in order to enable us to move. I couldn’t recommend more highly.

Jack · 19 December 2024

★★★★★ 5/5

Google

Macy is lovely! Super helpful and brightened up my day

Bola · 16 March 2026

★★★★★ 5/5

Google

Macy was super helpful and answered all of my questions!

Drithi · 16 March 2026