Trusted Agent profile · London
★★★★★
69 reviews across 1 platform
Unit 8.2, 189 Tower Bridge Road, London, SE1 2UP
Knight Frank Lettings's office in London, at Unit 8.2, is rated 4.6 out of 5 across 69 reviews on 1 platform, including 69 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Googlekonrad was very helpful and thoughtful throughout my whole experience and process of finding renting and application - would defo recommend him!!
Dear Tasia, Thank you so much! Really glad we could help, it was a pleasure working with you. Enjoy the new place! All the best, Konrad
5/5
GoogleMy wife and I bought a property through Knight Frank with the help of Freddie Harries as our agent. Freddie did the extra mile to ensure that the transcation went smoothly, facilitating all stages of the transaction. Thanks Freddie!
Thank you for taking the time to write this Julien. It was a pleasure working with you both on your purchase. Please let me know if I can help with anything in the future. All the best, Freddie
4/5
GoogleVery good service from the Team at Tower Bridge, Dan, Freddie & James. Always very professional. Special thanks to Dan for all his hard work in dealing with extremely difficult issues. He certainly did go the extra mile.
Thank you for your review Shona, we’re always happy to go the extra mile. We hope you enjoy your new home.
5/5
GoogleThe best service than other agents I’ve dealt with by far from Knight Frank and specifically Freddie Harries. He has managed to arrange the viewing for me at a short notice, very quick, and after working hours and even provided me with the contact details for the vendor as the viewing was on Saturday, very efficient and professional . I would definitely recommend if you want a professional prompt agent to deal with your sale !
Dear Alissa, Thank you for your kind words and review. Freddie and our surrounding offices are always glad to be your partner in property. If you experience any further property needs or requirements, please don't hesitate to get in touch. Kind Regards, Knight Frank Tower Bridge Freddie’
5/5
GoogleI dealt with Freddie Harries as a flat purchaser and my solicitor and I always found him friendly, reliable and responsive - I would certainly trust him to sell my own property!
Thank you for your kind words Rupert. It would be great to work with you again in the future. All the best, Freddie
5/5
GoogleI recently worked with Tom Yeomanson and his sales team at Knight Frank, Tower Bridge, on what proved to be a complicated property sale with an almost impossible deadline for completion. Tom and his team were on hand to assist with those complexities and the deadline was comfortably met. I was impressed with Knight Frank's contribution throughout the course of this transaction and have no hesitation in recommending Tom and his team.
5/5
GoogleThanks to Isabel, we found a very nice appartement in Shad Thames. Efficient and kind, she managed all the details very smoothly. It was really nice to be so professionally accompanied through the whole process.
Dear Frederique, Thank you very much for your review. We are thrilled to hear of your positive experience with Knight Frank. Please do contact us if there is anything in the future we can help you with.
5/5
GoogleChristopher Robson was a dream to work with during my relocation from Australia to London. He could not have been more professional. His communication was excellent and friendly, he was patient and through with details, and he always went above and beyond to make sure I was happy through the whole process. I rarely write reviews but Christopher well and truly earned this one.
5/5
GoogleKnight Frank helps me rent out my apartment. The people I have dealt with, especially Isabel, Jared and Ellie, are highly professional and helpful. Strongly recommended
Thank you for your review
5/5
GoogleEnjoyed being shown around several properties by Sal. He was good company and entertained all of my questions. I appreciated his professionalism, patience, sense of humour, and the amount of time he provided. He's very easy going and gives you the mental space you need to really see how you feel about a place. Thanks again Sal.PositiveResponsiveness, Quality
Thank you for your kind words, we will always aim to deliver the best service and make finding a new home as easy as possible. I hope when you are searching again you will reach out to Knight Frank.
5/5
GoogleRishi was great in helping me find an amazing place! super helpful
5/5
GoogleEnjoyed being shown around several properties by Sal. He was good company and entertained all of my questions. I appreciated his professionalism, patience, sense of humour, and the amount of time he provided. He's very easy going and gives you the mental space you need to really see how you feel about a place. Thanks again Sal.
Thank you for your kind words, we will always aim to deliver the best service and make finding a new home as easy as possible. I hope when you are searching again you will reach out to Knight Frank.
1/5
GoogleAfter living for 3+ years at One Tower Bridge, I have to admit that the level of service by Knight Frank to tenants is not acceptable. It's not even about weeks-long turnaround time for any fixture (even a simple replacement of door handle) or uncaring mangers who leave emails without response for days until you ping them explicitly. I've been swallowing this all and managed to avoid communicating with them unless absolutely necessary. However my last straw happened when a manager of One Tower Bridge sent me a notice about rules regarding balcony usage, which were not part of my lease agreement. The manager said that these rules are in landlord's lease agreement, and I'm bound by those too. To my utter surprise, I never heard of this document previously from Knight Frank reps, which means they concealed a legal agreement from me as tenant, and I'm not even aware what other things are prescribed in that doc. Last two weeks I spent waiting for my KF's property manager to "chase" my landlord to get that agreement to share it with me. Given the amount of time I've spent in this property without knowing of the existence of this extra agreement, it's clearly a violation of my rights as a tenant and a gross illustration of treatment you're gonna get as a tenant if you choose this agent :(
5/5
GoogleWe have been quite pleased with our experience with Phillip D. as our property manager for the past 2 years at Knight Frank. He has brought up any tenant issues promptly, and has worked diligently to resolve them. He is also very responsive on any issues we bring up. In terms of renewing the rental agreements, the team has always been on top of things, reaching out to current tenants way in advance of any deadlines and getting the paperwork completed in a timely manner.
5/5
GoogleAs an expat, moving to London and now relocating, I have been extremely pleased to have found Knight Frank when looking for a flat. From helping me locate the correct property based on my specifications, to managing the tenancy (they were also the property agents), to dealing with my move out, they have been extremely helpful and professional. Isabel Sunde (who found the apartment for me), Phillip Dunn (property manager) and Jared Kilgarriff (Lertting Manager) were all exceptionally responsive and helpful in helping me locate my apartment and in my move-in/move-out process. I highly recommend recommend Knight Frank for those looking for a first class approach.
5/5
GoogleIt has been an absolute pleasure dealing with Knight Frank. Particularly Rebecca who has been extremely helpful before, during and after the move. Jon kicked off our experience with Knight Frank extremely well and the service hasnt slipped since.
5/5
GoogleHaving spent the whole of this past year searching for the perfect flat in London, Knight Frank and particularly Tom Yeomanson, most professionally and patiently helped us find it and ensure a smooth transaction.
5/5
GoogleDan and Freddie sold my flat very well in a very tough market. Much more professional than any of the other estate agents I dealt with during my move process. Friendly and helpful throughout. Would definitely use again.
Dear Ed, Thank you for taking the time to share this. It was a pleasure working with you on the sale. Please stay in touch. Best regards, Freddie
5/5
GoogleVery impressive!! Friendly and professional. Have had a number of dealings with Tom Yeomanson and his team who are second to none
5/5
GoogleEllie in rentals was the most professional and hard-working rental agent we dealt with during our property search. We were delighted with the level of service we received and are very happy with the apartment.
'Thank you very much for your kind words, always appreciated'
5/5
GoogleTruly brilliant service from the whole team. Tom could not have been more helpful. If I ever need a team to let or sell the property I will be using that team. A huge thank you. Phil
Thank you for choosing us as your agent.
5/5
GoogleThe best service you could possibly find in the UK property sector!
Thank you for your kind words Mo. It was a pleasure assisting you.
5/5
GoogleWe work closely with Jon and his team. Really friendly professional and and absolute pleasure to work with.
5/5
GoogleExcellent service and quality in helping to manage the sales process, apartment handover, furnishing and finding tenants in very tight timeframes. We cannot commend the entire team highly enough!
Thank you very much for your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knight Frank Lettings's London office has 69 reviews across 1 platform: 69 on Google.
Knight Frank Lettings London is rated 4.6 out of 5 across all 69 reviews, and 4.6 out of 5 on Google from 69 reviews.
Knight Frank Lettings London, Unit 8.2, 189 Tower Bridge Road, London, SE1 2UP.
