Trusted Agent profile · London
★★★★★
1,576 reviews across 2 platforms
Forum St. Paul?s, 33 Gutter Lane, London, EC2V 8AS, EC2V 8AS
Part of Knight Frank, see every office.
Knight Frank's office in London, at Forum St. Paul?s, is rated 4.8 out of 5 across 1,576 reviews on two platforms, including 14 Google reviews rated 3.4.
Tell us what you need and we'll put you in touch. Knight Frank City & East New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend!
Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!
Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth
5/5
TrustpilotMichelle Henry
Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter
Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle
5/5
TrustpilotWe worked with Knight Frank to rent a…
We worked with Knight Frank to rent a flat in West London this past August.Our agent went above and beyond to secure this flat for us. She accompanied us in a way that made us feel comfortable and supported. She made herself available at all times and was very friendly throughout the whole process.We have been renting properties for a long time and working with Knight Frank was one of our best experiences. Highly recommend.
Thank you for your kind words Lea! I hope you enjoy your new home 😊All the best,Ines
5/5
TrustpilotGrace & Ehteshaam were extremely…
Grace & Ehteshaam were extremely efficient when dealing with an accounts query. The matter was handled professionally and resolved very promptly. Many thanks again!
Hi Susan, Thank you so much for your kind words! We are both thrilled to hear your feedback. If you ever need any further assistance, please don't hesitate to reach out. Many thanks again for taking the time to share this with us.Best wishes, Grace and Ehteshaam
5/5
TrustpilotHelen of Stowe on the Wold
Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!
Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen
5/5
Trustpilotgood experience with client accountant
I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.
Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam
5/5
TrustpilotThe contract renew went smoothly and…
The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!
Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan
5/5
Trustpilotexcellent property management
I have been working with different estate companies over the past 8 years in North London (NW1) on both the sales but mostly the lettings side. While Knight Frank is excellent overall as an estate services provider, the property management side is exceptionally strong. For example, Mo Govani works extremely well with tenants, delivers prompt service on needed forms, and takes proactive initiative in areas such as following up with other estate agencies, sorting out keys and security issues with the building's management, and on lettings renewal. Overall, highly recommended.
Thank you Dave for your kind words. It has been a pleasure assisting you.Mo
5/5
TrustpilotGreat Experience with Vinnie from Renewals
Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.
Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie
5/5
TrustpilotJason Nwimo has been attentive and…
Jason Nwimo has been attentive and careful in managing my property and quick to address all my concerns in an efficient and respectful manner . Have only good things to say about my experience with him
Hi Zahra Thank you for your review Was a pleasure managing your property, best of luck with everything!Warm RegardsJason
5/5
TrustpilotAisha Ahmed
Aisha Ahmed is a diligent & effective property manager and works hard to develop good relationships with tenants and clients alike.
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
5/5
TrustpilotLexi was an amazing real estate agent…
Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!
Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi
5/5
TrustpilotExceptional Service and Expertise from Jamie-Leigh!
I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★
Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
5/5
TrustpilotGemma has been fabulous from first…
Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.
Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh
5/5
TrustpilotMy thanks to an excellent property Manager.
In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.
Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip
5/5
TrustpilotHouse Purchase through Knight Frank…
Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.
It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.
5/5
TrustpilotLexi is very responsive and comes…
Lexi is very responsive and comes across as caring when she interacted with me during my search. Big thanks to her.
Hi Vladimir, Thank you so much for your kind words. It was a pleasure to work alongside you, and I’d be delighted to assist again in the future!Best wishes,Lexi
5/5
TrustpilotResidential lease renewal.
We have just had a possible AST lease extension with a rent increase recommended by Knight Frank. It was with a good tenant that we did not want to lose. Brigette from Renewals negotiated very smoothly with the tenant and we did agree a new rent acceptable to both parties. Knight Frank carry out the whole lease renewal process very professionally and make it a pleasant experience for the landlord.
Dear GeoffreyThank you for taking the time to write a review. It was a pleasure assisting with the renewal and am pleased we agreed favourable terms for both you and your tenant. Kind regardsBrigette
5/5
TrustpilotBRIGETTE FROM RENEWALS WAS VERY GOOD
Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.
Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette
5/5
TrustpilotGreat Service
Stefanie is always proactive and happy to help. Provides regular updates so I know what is happening, and what may cause a potential problem
Dear Clive, Thank you so much for your kind words. It's always a pleasure working with you and I look forward to helping you find more tenants in the future. Kind Regards,Stefanie
5/5
TrustpilotPerfect collaboration with Louna
We were very fortunate to be able to work with Louna Del Barrio, a truly outstanding and professional sales representative who exceeded our expectations.Louna demonstrated an outstanding level of professionalism throughout the rental process and provided us with unparalleled assistance.Louna's service attitude was unforgettable. Louna's attitude was unforgettable. She always listened to our needs and concerns and responded quickly. Whether it was over the phone, by email or in person, her communication was always efficient and friendly, making the entire rental process easy and enjoyable.
Ellen and Alexia,Thank you for your kind review. It was a delight to assist you with your move. I wish you the very best in your new home. Kind regards,Louna
5/5
TrustpilotJocelyn Zhang is the best property manager
I would like to say thank you to my property manager Jocelyn Zhang, she is the best property manager I have met in London so far, I feel so lucky to have her help me and believe she adds such a a big value to your company. As my main point of contact, her prompt answer and strong sense of responsibility have been impressive and exceptional. She always keeps me updated on matters and queries and makes the whole process smooth and efficient. Doing it one day is easy, continuing to do it for very long time is not easy! I have no hesitation to recommend her as the best employee and hope she could continue to serve me for the rest of time. Thank you again Jocelyn, all the best, Amy Wu
Thank you very much for your kind words, Amy. I will continue to provide you with the same standard of service. All the best, Jocelyn
5/5
TrustpilotSummer has been immensely helpful in…
Summer has been immensely helpful in finding right tenants for our property. She guided us through the process, able to gather lot of viewings and hence lot of options for us to decide right fit for us.
Thank you for your kind words! I'm grateful for the opportunity to assist in the process of finding tenants for your property. I am confident we will find the perfect tenants for your property.Feel free to reach out with any updates or questions.Best wishes Summer
5/5
TrustpilotGreat service
Henry Nwokejiobi has been my property manager and he’s done a very solid job. Very impressed by his service.
Thank you Alexandra and sure.Thank you very much for your kind words. I hope to continue to deliver a high level of customer service as your Managing Agent. Have a Great Christmas.Henry
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Tell us what you need and we'll put you in touch. Knight Frank City & East New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
