Trusted Agent profile · London

Knight Frank City & East New Homes reviews in London

4.8

★★★★★ Excellent

1,566 reviews across 2 platforms

Forum St. Paul?s, 33 Gutter Lane, London, EC2V 8AS, EC2V 8AS

Part of Knight Frank, see every office.

Knight Frank's office in London, at Forum St. Paul?s, is rated 4.8 out of 5 across 1,566 reviews on two platforms, including 14 Google reviews rated 3.4.

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3.4 / 5

14

Reviews on Google

This office

Trustpilot logo

1,552

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Supportive, friendly and professional…

All Knight Frank’s people were very professional when helping us to sell our house, in a difficult market for sellers. They attended a number of viewings very courteously on our behalf and gave us quick and useful feedback. Eventually Leigh helped us through to successful exchange. Thanks to you all!

Janet · 12 October 2026

5/5

Trustpilot

I had a really positive experience…

I had a really positive experience working with Knight Frank while searching for a property in London. The team was professional, responsive, and very helpful throughout the process. They took the time to understand what I was looking for and showed me options that genuinely matched my preferences.

Laura · 13 March 2026

Agent replied · 21 March 2026

Hey Laura, thank you so much for your kind words. It was a pleasure assisting you and we hope you enjoy your new home! Omar

5/5

Trustpilot

Thank you so much, Mr Alex Whiting!

Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!

Eva · 18 September 2024

5/5

Trustpilot

I had a great experience with Knight…

I had a great experience with Knight Frank, especially thanks to Ines Santos. She was incredibly helpful, friendly, and professional throughout the process, making everything smooth and stress-free. I truly appreciate her support and would highly recommend their services…. You are the best, Ines!!!

Roberta · 18 November 2024

Agent replied · 27 December 2024

Hi Roberta,So lovely to meet you and thank you so much for your kind words.I hope you love your new home!All the best,Ines

5/5

Trustpilot

Toru Yoshioka

Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.

Christine · 11 July 2024

Agent replied · 22 October 2024

Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka

5/5

Trustpilot

Wapping

Knight Frank in Wapping has been been my letting intermediary for nearly five years now and the experience of the company/branch has been excellent throughout. Last month I changed flats with the help of Sarah Rynne and Peter Pietrzak. I especially appreciated the unfussy attitude and practical help they provided during an (inevitably) stressful period. Haki Antonsson

Haki · 9 April 2024

Agent replied · 22 October 2024

Dear Haki,Thank you so much for your lovely review. It has been such a pleasure to work with you and we wish you all the best in your new property. We hope to help you again in the future!Best wishes, Sarah & Peter

5/5

Trustpilot

Thank You Vinnie from Renewals

Vinnie from Renewals was in charge of handling my rental renewal as the landlord. I appreciate the support and prompt and clear communication from Vinnie especially between us and the tenant to reach a quick agreement on the rental renewal. Thank you, Vinnie, for your prompt and professional follow-up and services.

Customer · 22 July 2024

Agent replied · 22 October 2024

Good morning,Thank you for the lovely review.It was a pleasure to assist you in the renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

We had a great buying experience with…

We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.

Alex · 17 September 2026

5/5

Trustpilot

Excellent service

Excellent service. I moved from Toronto, Canada to London and knew nothing about the local market. Malak from knight frank reached out to me and showed me around beautiful properties. Malak was super friendly and approachable. She also got places right in my budget and with my needs. Very good experience working with knight frank.

Dwaraknath · 7 May 2024

Agent replied · 22 October 2024

Hi Dwaraknath, Thank you so much for this. It has been an absolute pleasure assisting you, I hope you enjoy your new home!Kind regards, Malak.

5/5

Trustpilot

Katie and Kornelija worked really hard…

Katie and Kornelija worked really hard to try to get a tenant for me. They were friendly, knowledgeable and professional.

Customer · 22 September 2026

Agent replied · 22 October 2024

Thank you so much for your lovely review. Kornelija and I really appreciate your kind words and are so pleased you were happy with the service we provided! Kind regards, Katie & Kornelija Ascot Lettings

5/5

Trustpilot

Appreciation to Edwin Chan. like to thank Edwinfor…

We would like to thank Edwin Chan for giving us ample notice as always to provide him with relevant documents and receipts for tax submissions. We must also thank him for ever willing to provide us with explanations and advice on tax issues and accounts with alacrity. We are truly comforted by the fact that Edwin Chan is handling our tax affairs in Knight Frank. Thank you,Mr & Mrs. Teh.

Lee · 15 May 2023

Agent replied · 22 October 2024

Dear Mr & Mrs TehThank you for your kind words, and choosing Knight Frank for our in-house tax return service.I am delighted to have been able to assist you both with your UK tax affairs.Please do not hesitate to contact me whenever if you have any tax-related matters.Kind regardsEdwin

5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem

Consumer · 9 April 2024

Agent replied · 22 October 2024

Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie

5/5

Trustpilot

Louna was great

Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us

Philippe · 20 March 2024

Agent replied · 22 October 2024

Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna

5/5

Trustpilot

Everything was smooth and perfect!

Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!

Eva · 30 August 2024

5/5

Trustpilot

Excellent Lease Renewal Experience with Vinnie

I had a great experience with “Vinnie from Renewals” department during our recent lease renewal. Despite being new to the department, Vinnie's expertise was evident. He was proactive, thorough, and made the process stress-free. His communication was clear, and he was always available to assist and answer questions. I highly recommend Vinnie for a smooth and successful lease renewal negotiation.

Lyn · 10 January 2024

Agent replied · 22 October 2024

Dear Lyn,Thank you for the lovely review.It was an absolute pleasure to assist you.All the best.Kind regards,Vinnie

5/5

Trustpilot

Nadine and Lizzie great service

Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie

Rollo · 21 April 2024

Agent replied · 22 October 2024

Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie

5/5

Trustpilot

We would like to express our thanks to Hector Watch from Knightfrank's Baker Street office

We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.

Jud · 19 December 2025

Agent replied · 23 December 2025

Thank you very much Judy for your kind words. Since taking over management of your property, it has been a real pleasure developing a professional partnership with you and Patrick, and I continue to look forward to working together in the coming months as we enter 2026! Hector

5/5

Trustpilot

Walid was genuinely helpful for me…

Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.

Gabor · 28 May 2024

Agent replied · 22 October 2024

Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid

5/5

Trustpilot

Beth Tighe has been amazing support…

Beth Tighe has been amazing support since we moved to the Uk supporting on finding the best property for us for rental and keeping us in informed proactively whenever a new rental that would match our requirements comes to the market.Her communication has brought confidence in the process.

Fatma · 22 August 2024

Agent replied · 22 October 2024

Thank you for your kind words Fatma. It was a pleasure working with you, best of luck in your new home. Best, Beth

5/5

Trustpilot

Zuzanna Zych - London

Zuzanna Zych gave us a lovely tour of apartments in The Sessille and was a great help in guiding us to a decision when we were undecided.Zuzanna was honest without putting pressure on, helpful and accommodating A delight to work with!

Robert · 8 December 2024

Agent replied · 27 December 2024

Thank you, Rob, for leaving such a kind review. It was an absolute pleasure helping you both find your new home and I’m happy to hear your settling in well. Best,Zuzanna

5/5

Trustpilot

Super landlord experience

Always super responsive in engaging with building management. Chervon is our Property Manager and always responds same day. Most recently she arranged maintenance on site same day for a minor issue and resolution by the following weekend. She always checks up to make sure everything is ok so makes you feel well looked after.

Consumer · 2 May 2024

Agent replied · 22 October 2024

Thank you for your kind words. It is a pleasure to help you and also give a personalised service. Warm regards,Chervon

5/5

Trustpilot

Anonymous Client

During my time of finding a property with Knight Frank, Ms Louna Del Barrio has been assisting me in looking for the perfect home. Her professional and enthusiatic style has left me with very deep impression. It is a really nice experience.

ME · 20 November 2024

Agent replied · 27 December 2024

Dear Hanxi,I am pleased to hear that you had a nice experience. Thank you for your kind words. I wish you the very best and always remain available to help.Kind regards,Louna

5/5

Trustpilot

Olivia and Wimbledon team… Amazing!

Best renting experience ever!Every single step during the process was perfect! Quick reply, clear information, ongoing support during the process. More important, people are kind and easygoing. Olivia was specially amazing for making me feel at home and create a connection with my new landlord. Thanks!

Consumer · 18 September 2024

Agent replied · 22 October 2024

Thank you so much for your kind words, it was a pleasure assisting you throughout the rental process. We strive to make every step smooth and stress-free, so it's great to hear that you had such a positive experience.We're always here to support you, so don't hesitate to reach out if you need anything in the future.Best wishes in your new home!Olivia and Team

5/5

Trustpilot

Working with the agent

Working with the agent - Omar Areef was a truly exceptional experience. His professionalism, expertise, and dedication surpassed my expectations. He guided me seamlessly through the process. Good negotiation skills and willingness to go the extra mile were impressive. I highly recommend Omar for anyone seeking a trustworthy and dedicated property agent. Thank you for the outstanding service!

Dino · 1 February 2024

Agent replied · 22 October 2024

Thank you for the review Dino.It was a pleasure to work with you, and we look forward to working with you again in the future.Kind regards,Omar

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